Category Archives: Meta

Posts about the team or the blog itself.

Support Team Leader

After nearly five years as Head of Support in the School of Computing Science and 10 years in the wider University, I’ve decided it’s time to move on to something new. From early February I will be joining the Open Source company Red Hat, working in the Middleware division.

John Snowdon, who joined the School last May, has been appointed as the new Head of Support, to take the team forward and meet the challenges facing the team and the School in the future. John has very quickly settled in and brought his experience and talents to the School and I’m confident he will do a great job as leader.

There are further plans to strengthen Computing Science Support going forward, including a planned two new positions. For more information, watch this space!

I’d like to thank the School for all their companionship and support over the last five years, offer congratulations to John and my best wishes to John and team for the future!


Welcome John Snowdon

We are pleased to welcome John Snowdon, who joins the School today as a Senior Computing Officer working in the CS Support Team.

John has over eleven years experience working in UNIX and specialist IT support within the School of Medical Sciences Education Development here at Newcastle University.

John has hit the ground running with work on revamping some of our key bits of infrastructure. We’re long overdue investing some time in this and paying off accrued technical debt so it’s a great feeling to have more resource in this area.