For our user research and before planning to meet different stakeholders, the first step is to use internet research to understand exactly who we are meeting with and their role. \u00a0That means attempt to get as much information as possible about the users, such as what are they doing in life, how old are they approximately and what they look like.<\/p>\n
We involved Robert Snowball who works in the transport department at Newcastle city council and also Heather Evans who has been attending the cycling stakeholder forum meetings for an extended period of time and currently takes the minutes for the forums meetings. Meeting with Heather we hoped to gain further insight into who currently attended the meetings in terms of their demographic and gain a better understanding of its running.
\nWe hoped to gain insights into how the workings of the forum and the interactions which took place within it, by understanding the functioning of the forum we would be more aware of the problems it faces such as lack of representation of all different kinds of cyclists and its problems in getting information regarding it out to the public.<\/p>\n
The meeting with Robert Snowball was based around design research, we carried out several activities with him to try to have a better understanding of the project and its issues. This was done through the use of various materials like post it notes and diagrams on posters. The meeting with Heather Evans was totally different. We performed an interview with open questions, which allowed her to speak as much as she wanted about various specific topics and questions that we carefully prepared.<\/p>\n
For the user interviews, we met and planned the questions we were going to ask Rob Snowball and Heather Evans,to get the most out of our meetings with them. This involved focusing our questions around the roles, which each of them undertook, so for example Rob\u2019s interview questions revolved around his work at the council and the creation of the forum. Heather\u2019s interview involved more around her own opinions and experiences of being involved in the process and some of the history of the forum to further our own understanding of the meetings and other individuals and groups that are involved. \u00a0We tried to leave the questions we chose open to their own interpretation rather than leading them to answers to understand their own opinions on the cycle stakeholder forum. For example asking their own opinions and experiences on the forum rather than asking if they have any negative opinions or experiences from the forum.<\/p>\n
Furthermore, we just want to add that we have three interviews remaining with Mark, Andrew and Rorie.<\/p>\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
For our user research and before planning to meet different stakeholders, the first step is to use internet research to understand exactly who we are meeting with and their role. \u00a0That means attempt to get as much information as possible about the users, such as what are they doing in life, how old are they … Continue reading 3) Cycle Stakeholder Forum Week 3<\/span><\/a><\/p>\n","protected":false},"author":7030,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14,40],"tags":[],"class_list":["post-929","post","type-post","status-publish","format-standard","hentry","category-background-research-and-goal-setting","category-team-we-love-bikes-1718"],"_links":{"self":[{"href":"https:\/\/blogs.ncl.ac.uk\/digicivics-at-apl\/wp-json\/wp\/v2\/posts\/929","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.ncl.ac.uk\/digicivics-at-apl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.ncl.ac.uk\/digicivics-at-apl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/digicivics-at-apl\/wp-json\/wp\/v2\/users\/7030"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/digicivics-at-apl\/wp-json\/wp\/v2\/comments?post=929"}],"version-history":[{"count":2,"href":"https:\/\/blogs.ncl.ac.uk\/digicivics-at-apl\/wp-json\/wp\/v2\/posts\/929\/revisions"}],"predecessor-version":[{"id":1027,"href":"https:\/\/blogs.ncl.ac.uk\/digicivics-at-apl\/wp-json\/wp\/v2\/posts\/929\/revisions\/1027"}],"wp:attachment":[{"href":"https:\/\/blogs.ncl.ac.uk\/digicivics-at-apl\/wp-json\/wp\/v2\/media?parent=929"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/digicivics-at-apl\/wp-json\/wp\/v2\/categories?post=929"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/digicivics-at-apl\/wp-json\/wp\/v2\/tags?post=929"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}