We often refer to unfamiliar terms and concepts when using Endnote, so we are thinking of developing a short glossary of terms to help people understand exactly what they mean. There are already some useful examples on the web – see Edith Cowan Library and the University of Wollongong – but we want to be sure that our glossary is appropriate to users here at Newcastle. For this we need some help! Please email us with suggestions for terms and concepts in Endnote which we can add to our glossary. They might be terms which you yourself have had trouble with or words which colleagues have queried. As soon as we have enough feedback we shall start working on the glossary.