When I try to use the tools in Word I get an error message that says “Invalid Class String”. How can I fix this?

Please use the link below to go directly to the answer on the EndNote website, follow the instructions and you should be able to use EndNote and Word as normal.

Link: http://www.endnote.com/support/faqs/CWYW/faq13.asp

See our Tips pages for further ‘Frequently Asked Questions’.