We have had a few queries recently about the EndNote tab disappearing from the ribbon in Word each time users logoff. Configuring Endnote does not seem to work. This problem seems to occur for people who are using the Vista operating system. It is mentioned on the (external)Endnote web site as having a few bugs. At the moment the EndNote team in the Library don’t have access to Vista to test this theory, but we are waiting for our technicians to provide it for us, hopefully this week. Once they do, we will test it with both EX1 and the new EX2, because the Endnote pages indicate that the problem is resolved with EX2. IF that is the case, as soon as we are in a position to support EX2 (this means developing workbooks and other supporting resources and expertise), we will be able to recommend to ISS that it is released in the University.

In the meantime, if you work within the RAS environment, rather than directly on the local network, we think this will solve the problem. Please also note that if you buy your own copy of Endnote for use on a personal laptop, you will be provided with EX2.