If this error message appears there are a number of solutions you can try available at the following webpage:
http://www.endnote.com/support/faqs/Install/faq1.asp

If you need to reset your profile or recover a lost file then please see our tip on Recovering lost or corrupt libraries available at http://www.ncl.ac.uk/library/teaching/endnote/tips/recovering.php

And remember, if you need any help at any time simply email the EndNote helpline at
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