If the EndNote tab is missing in Word, particularly if you have had it previously and it has disappeared after Word crashed, chances are Word has disabled it.

To re-enable it:

Click Word’s ‘Office button’ (the circular button at the top)

then select ‘Word Options’ (bottom right of the options that appear)

then ‘Add-ins’ from the options on the left

then at the bottom of the box choose to Manage ‘Disabled Items’

then select EndNote (if it’s there) and click ‘Enable’.

Hopefully this should resolve the problem.

Several people have been in touch to say that they have lost the EndNote tab from their Word documents and are unable to reconfigure EndNote using the normal Start > All programs > Database software > EndNote X4 > Configure EndNote (next, next, finish) fix.

We have reported the problem to ISS who are investigating, and we will inform you here when normal service resumes.

In the mean time, if you have lost your EndNote tab in Word, please use Word and EndNote through the RAS (Remote Application Service), where you should find that your EndNote tab in Word appears as normal.

If you have any further queries or problems then please contact lib-endnotehelp@ncl.ac.uk.

We are holding an ‘Introduction to EndNote’ Workshop

Thursday 11th November 2010
11.00-1.30
Barn Cluster (room 204)
Robinson Library

This session is aimed at students and staff who have never worked with EndNote before.

Places are limited to 15. Reserve your place by emailing
lib-endnotebookings@ncl.ac.uk

EndNote X4 is now avaialble on RAS. Earlier versions of EndNote have been removed from RAS as they cause a conflict with Word.