Several people have been in touch to say that they have lost the EndNote tab from their Word documents and are unable to reconfigure EndNote using the normal Start > All programs > Database software > EndNote X4 > Configure EndNote (next, next, finish) fix.

We have reported the problem to ISS who are investigating, and we will inform you here when normal service resumes.

In the mean time, if you have lost your EndNote tab in Word, please use Word and EndNote through the RAS (Remote Application Service), where you should find that your EndNote tab in Word appears as normal.

If you have any further queries or problems then please contact lib-endnotehelp@ncl.ac.uk.