EndNote Upgrade on RAS
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EndNote X5 has now been installed on RAS. Users of EndNote X4 should notice only minor differences.
Details of the changes in EndNote X5 can be found on the EndNote web site:
http://www.endnote.com/enx5info.asp
ISS has also upgraded to Office 2010 on RAS. This has been tested with EndNote X5 and no problems were found.
However, if you do have any problems using EndNote X5 please contact lib-endnotehelp@ncl.ac.uk
Basic Workshops:
will be held from 11.30-1.00 on the following Thursdays:
[R= Robinson Library Barn Cluster;]
[W= Walton Library Glen Cluster]
2010
4th Nov(W)(FULL) 9th Dec(R) (FULL)
2011
6th Jan(R),(FULL)
3rd Feb(W), (FULL) 3rd Mar(R),(FULL) 7th Apr(W),(FULL)
5th May(R), 2nd Jun(R), 7th Jul(R)
Reserve your place:
lib-endnotebookings@ncl.ac.uk
The University Clusters and RAS will be upgrading to EX4 within the next few weeks. The main versions of EndNote which will then be available on campus will be EX1 (with Office 2007) and EX4 (with Office 2007 or 2010) This means that the Library will no longer offer detailed support for EndNote X and Office 2003, though we will retain the workbooks and other help on our web pages.
All workshops running in future will be based on EX4 whenever possible.
If this error message appears there are a number of solutions you can try available at the following webpage:
http://www.endnote.com/support/faqs/Install/faq1.asp
If you need to reset your profile or recover a lost file then please see our tip on Recovering lost or corrupt libraries available at http://www.ncl.ac.uk/library/teaching/endnote/tips/recovering.php
And remember, if you need any help at any time simply email the EndNote helpline at
lib-endnotehelp@ncl.ac.uk
Please note, when importing references from 2010 or later from databases and/or other electronic resources you may find that the date is not brought across correctly and instead the Year field in the record remains blank.
If this happens, please either add the year manually or see this webpage for further information:
http://www.endnote.com/support/faqs/Import/faq20.asp
This problem should be rectified when ISS and the University Library upgrade to the latest version of EndNote in the future so please bear with us whilst we work on this.
We have had a few queries recently about the EndNote tab disappearing from the ribbon in Word each time users logoff. Configuring Endnote does not seem to work. This problem seems to occur for people who are using the Vista operating system. It is mentioned on the (external)Endnote web site as having a few bugs. At the moment the EndNote team in the Library don’t have access to Vista to test this theory, but we are waiting for our technicians to provide it for us, hopefully this week. Once they do, we will test it with both EX1 and the new EX2, because the Endnote pages indicate that the problem is resolved with EX2. IF that is the case, as soon as we are in a position to support EX2 (this means developing workbooks and other supporting resources and expertise), we will be able to recommend to ISS that it is released in the University.
In the meantime, if you work within the RAS environment, rather than directly on the local network, we think this will solve the problem. Please also note that if you buy your own copy of Endnote for use on a personal laptop, you will be provided with EX2.
There seem to be some problems changing folder locations when using Endnote in RAS; an “invalid argument” box keeps popping up. I don’t know why it is happening and I have asked ISS to look at it for us. However, I have discovered that if you keep clicking ok every time the “invalid argument” box pops up, you can eventually change the folder location from W to H. I kept persevering and managing to get one step further after several “invalid argument” messages each time. The last step I actually had to highlight a style in my H styles folder in order for it to work, but it did work.
Postscript
ISS have looked into this problem for us and are not able to resolve it because “Endnote is not supported on a Terminal Server as the software vendor cannot be sure it will work as required” So the fact that it’s working at all is a bonus! It looks like we will just have to click “ok” 8 times every time we need to change the path.
There are known problems with EndNote X1 for people who use Vista and as we don’t have Vista on any Library PCs I am unable to test it. However, I am reliably informed by Chris Hicks that EX2 works very well with Vista and I’m copying here his comment on this: “I think X1 will be OK with the Vista 32 bit O/S, the problem is that it won’t work properly with Vista 64 bit O/S. My (64 bit) machine kept hanging with X1. Installing X2 was VERY straightforward, no problems what so ever and it works great. I can’t compare the features of X1 and X2 as X1 worked so badly that I was unable to use it!”
If you have a university machine running Vista then you can upgrade to EX2 by asking your School technician.
Some PC clusters and individual PCs are now running MS 2007. We are also keen to upgrade from Endnote X to Endnote X1. The policy will be that all clusters running MS07 will also run EX1, MS03 clusters will run EX. Library staff will be producing documentation for the MS07/EX1 combination as soon as possible and will also support MS03/EX. If you are currently working with a different combination, we recommend you upgrade to MS07/EX1 if possible.
I have been asked several times about transferring files to and from a USB pen drive when using Endnote via RAS. It seems the solution is simple – you must plug the pen drive in BEFORE you start up RAS and it will then appear in the list of drives on RAS, with a $ sign after the drive letter. Please note that the drive letter for the USB drive will vary on different computers.