From 26th October we will be running our new EndNote surgeries, every Tuesday morning from 11.00-1.00 in the Barn Cluster in the Robinson Library. Just pop in for individual help with EndNote
NEW: Endnote surgeries
1
EndNote X4
The University Clusters and RAS will be upgrading to EX4 within the next few weeks. The main versions of EndNote which will then be available on campus will be EX1 (with Office 2007) and EX4 (with Office 2007 or 2010) This means that the Library will no longer offer detailed support for EndNote X and Office 2003, though we will retain the workbooks and other help on our web pages.
All workshops running in future will be based on EX4 whenever possible.
Error message ‘Service Error: Generic’ appears when trying to import references
If this error message appears there are a number of solutions you can try available at the following webpage:
http://www.endnote.com/support/faqs/Install/faq1.asp
If you need to reset your profile or recover a lost file then please see our tip on Recovering lost or corrupt libraries available at http://www.ncl.ac.uk/library/teaching/endnote/tips/recovering.php
And remember, if you need any help at any time simply email the EndNote helpline at
lib-endnotehelp@ncl.ac.uk
Importing references from 2010 or later
Please note, when importing references from 2010 or later from databases and/or other electronic resources you may find that the date is not brought across correctly and instead the Year field in the record remains blank.
If this happens, please either add the year manually or see this webpage for further information:
http://www.endnote.com/support/faqs/Import/faq20.asp
This problem should be rectified when ISS and the University Library upgrade to the latest version of EndNote in the future so please bear with us whilst we work on this.
Introduction to Basic EndNote Workshops
EndNote workshops
Introduction to Basic EndNote workshop
These sessions are aimed at students and staff who have never worked with EndNote before.
The workshops will be held on:
Tuesday 13th April
10.00-11.30
Room 160 (Tees Cluster) Robinson Library
Thursday 15th April
1.00-2.30
Room 160 (Tees Cluster) Robinson LIbrary
Friday 23rd April
11.00-12.30
Room 160 (Tees Cluster) Robinson Library
Tuesday 27th April
10.00-11.30
Room 160 (Tees Cluster) Robinson Library
Workshops are open to Newcastle University staff and students.
Places are limited ( 20 per session) so please book by emailing
Jackie.Dunn@ncl.ac.uk
EndNote Workshops
EndNote workshops
Message: Introductory EndNote workshop
This session is aimed at students and staff who have never worked with EndNote before.
EndNote Introductory workshops will be held on:
Tuesday 16th February
10.00-11.30
Hope cluster (Room 161 Robinson Library)
Thursday 4th March
10.00-11.30
Hope Cluster (Room 161 Robinson Library)
Workshops are open to Newcastle University staff and students.
Places are limited, so please book by emailing
Jackie.Dunn@ncl.ac.uk
Introductory EndNote Workshops
Introductory EndNote workshop
This session is aimed at students and staff who have never worked with EndNote before.
EndNote Introductory workshops will be held on:
Tuesday 15th December
9.30-11.00 CANCELLED
Hope Cluster (Room 161)
Robinson Library
Tuesday 15th December
2.00-3.30 ROOM CHANGE
Hope Cluster (Room 161) NOW IN ROOM 204
ROBINSON LIBRARY
Workshops are open to Newcastle University staff and students.
Places are limited, so please book by emailing
Jackie.Dunn@ncl.ac.uk
EndNote and Macs again
Endnote disappearing from Word ribbon on logoff
We have had a few queries recently about the EndNote tab disappearing from the ribbon in Word each time users logoff. Configuring Endnote does not seem to work. This problem seems to occur for people who are using the Vista operating system. It is mentioned on the (external)Endnote web site as having a few bugs. At the moment the EndNote team in the Library don’t have access to Vista to test this theory, but we are waiting for our technicians to provide it for us, hopefully this week. Once they do, we will test it with both EX1 and the new EX2, because the Endnote pages indicate that the problem is resolved with EX2. IF that is the case, as soon as we are in a position to support EX2 (this means developing workbooks and other supporting resources and expertise), we will be able to recommend to ISS that it is released in the University.
In the meantime, if you work within the RAS environment, rather than directly on the local network, we think this will solve the problem. Please also note that if you buy your own copy of Endnote for use on a personal laptop, you will be provided with EX2.
EndNote and Macs
I have updated the information on the Library web pages about using EndNote with Macs.
The comment below is the text of an email from a Mac user – the Library has no direct experience of the resources she recommends but she has done some exhaustive research on our behalf, thanks Lenette!