{"id":193,"date":"2013-07-30T11:49:56","date_gmt":"2013-07-30T10:49:56","guid":{"rendered":"https:\/\/blogs.ncl.ac.uk\/itsm\/?p=193"},"modified":"2013-07-30T11:49:56","modified_gmt":"2013-07-30T10:49:56","slug":"major-it-incident-process-amendments","status":"publish","type":"post","link":"https:\/\/blogs.ncl.ac.uk\/itsm\/2013\/07\/30\/major-it-incident-process-amendments\/","title":{"rendered":"Major IT Incident process amendments"},"content":{"rendered":"<p>We have amended the Major IT Incident process to reflect the changes within NU Service.<\/p>\n<p>Please see the updated process here <a href=\"https:\/\/crypt.ncl.ac.uk\/iss\/internal\/servicemanagement\/Major_IT_Incident_Process.pdf\">https:\/\/crypt.ncl.ac.uk\/iss\/internal\/servicemanagement\/Major_IT_Incident_Process.pdf<\/a><\/p>\n<p>For further information to the Incident Management process please use the link below. <a href=\"https:\/\/internal.ncl.ac.uk\/iss\/resources\/serviceprocess\/incident-management\/\">https:\/\/internal.ncl.ac.uk\/iss\/resources\/serviceprocess\/incident-management\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We have amended the Major IT Incident process to reflect the changes within NU Service. Please see the updated process here https:\/\/crypt.ncl.ac.uk\/iss\/internal\/servicemanagement\/Major_IT_Incident_Process.pdf For further information to the Incident Management process please use the link below. https:\/\/internal.ncl.ac.uk\/iss\/resources\/serviceprocess\/incident-management\/<\/p>\n","protected":false},"author":433,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-193","post","type-post","status-publish","format-standard","hentry","category-itil"],"_links":{"self":[{"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/posts\/193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/users\/433"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/comments?post=193"}],"version-history":[{"count":2,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/posts\/193\/revisions"}],"predecessor-version":[{"id":195,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/posts\/193\/revisions\/195"}],"wp:attachment":[{"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/media?parent=193"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/categories?post=193"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/tags?post=193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}