{"id":397,"date":"2015-05-27T10:29:11","date_gmt":"2015-05-27T09:29:11","guid":{"rendered":"https:\/\/blogs.ncl.ac.uk\/itsm\/?p=397"},"modified":"2015-05-27T10:29:11","modified_gmt":"2015-05-27T09:29:11","slug":"nu-service-search-box-error","status":"publish","type":"post","link":"https:\/\/blogs.ncl.ac.uk\/itsm\/2015\/05\/27\/nu-service-search-box-error\/","title":{"rendered":"NU Service &#8211; Search box error"},"content":{"rendered":"<p>We have identified that the search box at the top of NU Service in the analysts view produces the following error when searching with free text.<\/p>\n<p>&#8220;There has been an unexpected error. Click Continue to return to the previous page.<br \/>\nCould not find file &#8216;\\\\campus\\ha\\ITSM\\LIVE\\KB\\index\\_e.cfs&#8217;.&#8221;<\/p>\n<p>We have a problem record open (4000074) and are investigating the issue.<\/p>\n<p>I can confirm that the search works when searching on a ticket reference.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We have identified that the search box at the top of NU Service in the analysts view produces the following error when searching with free text. &#8220;There has been an unexpected error. Click Continue to return to the previous page. &hellip; <a href=\"https:\/\/blogs.ncl.ac.uk\/itsm\/2015\/05\/27\/nu-service-search-box-error\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":3059,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"class_list":["post-397","post","type-post","status-publish","format-standard","hentry","category-nu-service"],"_links":{"self":[{"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/posts\/397","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/users\/3059"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/comments?post=397"}],"version-history":[{"count":2,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/posts\/397\/revisions"}],"predecessor-version":[{"id":399,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/posts\/397\/revisions\/399"}],"wp:attachment":[{"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/media?parent=397"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/categories?post=397"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/tags?post=397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}