{"id":460,"date":"2015-10-26T11:43:53","date_gmt":"2015-10-26T11:43:53","guid":{"rendered":"https:\/\/blogs.ncl.ac.uk\/itsm\/?p=460"},"modified":"2015-10-26T11:43:53","modified_gmt":"2015-10-26T11:43:53","slug":"system-downtime-to-fix-issue-with-self-service-service-request-catalogue","status":"publish","type":"post","link":"https:\/\/blogs.ncl.ac.uk\/itsm\/2015\/10\/26\/system-downtime-to-fix-issue-with-self-service-service-request-catalogue\/","title":{"rendered":"System downtime to fix issue with Self Service &#8216;Service Request&#8217; catalogue"},"content":{"rendered":"<div><span style=\"font-family: Verdana, 'Segoe UI', Corbel, Verdana, Arial, Helvetica, sans-serif\">The &#8216;Service Request&#8217; catalogue within NU Service Self-Service is currently unavailable. We believe the underlying issue is due to an unexplained corruption in one of the background index files.<\/span><\/div>\n<div><\/div>\n<div><span style=\"font-family: Verdana, 'Segoe UI', Corbel, Verdana, Arial, Helvetica, sans-serif\">\u00a0<\/span><\/div>\n<div><span style=\"font-family: Verdana, 'Segoe UI', Corbel, Verdana, Arial, Helvetica, sans-serif\">There will be system down time to fix this issue on Monday 26th October between 17:00-18:00 (GMT). NU Service will be completely unavailable during this period. Apologies for the short notice.<\/span><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The &#8216;Service Request&#8217; catalogue within NU Service Self-Service is currently unavailable. We believe the underlying issue is due to an unexplained corruption in one of the background index files. \u00a0 There will be system down time to fix this issue &hellip; <a href=\"https:\/\/blogs.ncl.ac.uk\/itsm\/2015\/10\/26\/system-downtime-to-fix-issue-with-self-service-service-request-catalogue\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":3059,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"class_list":["post-460","post","type-post","status-publish","format-standard","hentry","category-nu-service"],"_links":{"self":[{"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/posts\/460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/users\/3059"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/comments?post=460"}],"version-history":[{"count":1,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/posts\/460\/revisions"}],"predecessor-version":[{"id":461,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/posts\/460\/revisions\/461"}],"wp:attachment":[{"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/media?parent=460"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/categories?post=460"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/tags?post=460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}