{"id":703,"date":"2019-06-11T16:33:52","date_gmt":"2019-06-11T15:33:52","guid":{"rendered":"https:\/\/blogs.ncl.ac.uk\/itsm\/?p=703"},"modified":"2019-06-11T17:04:28","modified_gmt":"2019-06-11T16:04:28","slug":"itsm-top-tips-3","status":"publish","type":"post","link":"https:\/\/blogs.ncl.ac.uk\/itsm\/2019\/06\/11\/itsm-top-tips-3\/","title":{"rendered":"ITSM \u2018top tips\u2019"},"content":{"rendered":"<p style=\"margin-top: 0pt;margin-bottom: 10pt;font-family: Calibri;font-size: 11.0pt\">In the event that you require a change to be planned and implemented by another team within NUIT, the best practice is to submit a service request to that team who can then create and own the change ticket as appropriate.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the event that you require a change to be planned and implemented by another team within NUIT, the best practice is to submit a service request to that team who can then create and own the change ticket as &hellip; <a href=\"https:\/\/blogs.ncl.ac.uk\/itsm\/2019\/06\/11\/itsm-top-tips-3\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":3059,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11,14],"tags":[],"class_list":["post-703","post","type-post","status-publish","format-standard","hentry","category-change-management","category-hints-and-tips"],"_links":{"self":[{"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/posts\/703","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/users\/3059"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/comments?post=703"}],"version-history":[{"count":2,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/posts\/703\/revisions"}],"predecessor-version":[{"id":705,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/posts\/703\/revisions\/705"}],"wp:attachment":[{"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/media?parent=703"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/categories?post=703"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/itsm\/wp-json\/wp\/v2\/tags?post=703"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}