Using accelerated learning techniques, this course covers managing staff in the context of rapidly changing circumstances, achieving results through motivation, communication and delegation and practical ways to deal with difficult situations.

PROGRAMME HIGHLIGHTS
* Maintaining a balance
* Motivation and communication
* Managing yourself

CLICK HERE FOR FULL DETAILS OR TO MAKE A PROVISIONAL BOOKING http://www.cilip.org.uk/training/training/2008/md/movingintomanagement.htm

http://www.cilip.org.uk/t…omanagement.htm

The NoWAL programme of staff training and development offers extensive opportunities for professional and personal development. The main aim of the programme is to support and develop the abilities required of library and related staff to deliver existing and future services to users.

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07/03/2008
Archives and the Archives Hub – NEW for 2008 10.30-12.30 MMU, All Saints Lecture Theatre, All Saints Library, Manchester Tutors Lisa Jeskins & Jane Stevenson
http://www.nowal.ac.uk/general_programme.php?action=view&sql_id=21

Aim
This course provides a basic introduction to what archives are, how to find and use archival sources and how to use the Archives Hub to locate relevant archives for research.

Objectives
By the end of the session participants will be able to:

Demonstrate an understanding of what archives are Explain how archives are organised and described Appreciate the value of archives for research Search for archives from a range of sources Use the Archives Hub to locate primary source material for researchers

Who Should Attend?
This is a basic introductory course aimed at staff working in libraries and information services who would like to increase their understanding of archives and be able support researchers in locating primary source materials.

Prices
NoWAL Members: £5
External Delegates: £15

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12/03/2008
Dealing with difficult situations
10:00 – 13:00
Lancaster University – Room B17, The Library, Lancaster
Tutor: Rachel Beckett
http://www.nowal.ac.uk/general_programme.php?action=view&sql_id=20

Aim:
To provide participants with effective strategies for dealing with difficult situations in libraries

Objectives:
By the end of the session participants will be able to:

Identify factors which cause difficult behaviour Outline conflict management styles Describe a range of strategies for dealing assertively with difficult situations Who Should Attend?
All staff who deal with customers in a front line capacity.

You will need to have attended the Customer Service Skills course in order to book a place at this event.

Comments from previous attendees”Interesting dissection of what causes difficult behaviour.”

“Course was very well presented and helped me think about developing assertive behaviour in order to deal with a range of situations.”

“Very informative as library orientated and delivered by a trainer working within a library environment.”

Prices
NoWAL members – £37.50
Externals – £50

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19/03/2008
Stepping out of the comfort zone: for staff who need support in career/life planning 13:30 – 16:30 University of Central Lancashire – Room 103, UCLan Site Library, Preston Facilitator Deborah Dalley
http://www.nowal.ac.uk/general_programme.php?action=view&sql_id=14

“What would you attempt to do if you knew you would not fail?”
Robert Schuller

This seminar is aimed at staff who have reached a point in their careers where they have achieved many of the things they originally set out to. The challenge is now to look at what to do next. For some people this might mean aspiring to a role they have not previously considered, for others it might mean staying where are but putting measures in place to ensure that they continue to learn and grow in their role. Alternatively it might be time for a complete rethink involving a change in direction or focus.

The session is a small facilitated discussion session for staff in the above position based around the following 4 questions.

* What is my vision for the perfect life?
* What motivates me to work?
* How closely does my current life match the vision and what am I doing to realise it?
* What do I need to do next?

At the end of the session the attendees should be in a position to start formulating answers to these questions. There are no set outcomes as to what staff will take away from this session as it will be personal to each attendee.

Comments from previous attendees
“I thought it was really useful and thought-provoking on a number of levels.”

“… it was good to be with people who were in a similar situation – all wondering what we’re doing and where we’re going!”

“I found the exercises really useful to help clarify my thinking. It was obvious that most of the things I want in life are pretty much attainable with some adjustments to my lifestyle.”

Prices
NoWAL Members: £55
External Delegates: £75

*Maximum number of attendees: 8 (Only 1 delegate per institution will be accepted, if more than one delegate from an institution books on the session then they will be held on a reserve list and contacted if further sessions take place)

http://www.nowal.ac.uk/general_programme.php

The Headley Lecture Theatre, Ashmolean Museum, University of Oxford
Thursday, 13th March, 2008, 9.30 – 16.30

Workshop Outline
In this increasingly visual age, subject librarians and information specialists are frequently required to source Images in a wide variety of formats, advise on their use and organise their retention as part of their day-to-day jobs, but often with no specialist experience or training. This workshop aims to help the non-specialist navigate successfully across this unfamiliar territory, pointing out useful shortcuts and pitfalls to avoid, and showcasing examples of good practice that can help inspire us in the use of a wide spectrum of information resources ranging from historic manuscripts to genomic databanks. Achieving holistic management of such diverse resources to allow easy correlation of their information content is challenging, especially for small information units and ‘one-man-bands’. Developing technologies offer new opportunities but can themselves produce new demands in devising effective strategies for their use. This workshop is an opportunity to share experiences and float ideas in areas where there are as yet few ‘right answers’!

The workshop will comprise a mix of presentations and group discussion. Topics are expected to range over:

* Locating sources: what to look for and where to look
* Digital libraries and repositories: creating and searching
* Embedded images: searching within documents
* Metadata content and ontologies: requirements for effective retrieval
* Rights issues and commercial factors
* Storage and preservation: short- and long-term issues
* Using images in teaching and learning: the role of the information specialist
* The impact of social networking tools: salvation or hype?

Who Should Attend
Anyone whose work involves the use of images will benefit from this meeting, from any sector – university, college, government, NHS, charity, learned society, commercial etc. We hope for a good mix as we all have much to learn from each other!

Presenters
A panel of speakers will be chaired by Roger Mills, Bio- and Environmental Sciences Librarian, Oxford University Library Services. Roger is currently President of EBHL (European Botanical and Horticultural Libraries) and co-ordinator of IUFRO (International Union of Forest Research Organisations) Unit 6.03.00 Information Services and Knowledge Organisation. He is co-author of The New Walford: Volume 1: Science Technology and Medicine, Facet, 2005, as subject specialist for Agriculture, Forestry, Fisheries and Food.

The panel will include:
Dr David Shotton, Oxford e-Research Centre and Dept of Zoology, University of Oxford
Michael Popham, Head of the Oxford Digital Library, Oxford University Library Services

Costs (including lunch and refreshments):
UKeiG members £130 + VAT (£152.75); others £160 + VAT (£188.00)

http://www.ukeig.org.uk/training/