Moving into Management – 11 March 2008 London

Using accelerated learning techniques, this course covers managing staff in the context of rapidly changing circumstances, achieving results through motivation, communication and delegation and practical ways to deal with difficult situations.

PROGRAMME HIGHLIGHTS
* Maintaining a balance
* Motivation and communication
* Managing yourself

CLICK HERE FOR FULL DETAILS OR TO MAKE A PROVISIONAL BOOKING http://www.cilip.org.uk/training/training/2008/md/movingintomanagement.htm

http://www.cilip.org.uk/t…omanagement.htm

NoWAL courses in March

The NoWAL programme of staff training and development offers extensive opportunities for professional and personal development. The main aim of the programme is to support and develop the abilities required of library and related staff to deliver existing and future services to users.

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07/03/2008
Archives and the Archives Hub – NEW for 2008 10.30-12.30 MMU, All Saints Lecture Theatre, All Saints Library, Manchester Tutors Lisa Jeskins & Jane Stevenson
http://www.nowal.ac.uk/general_programme.php?action=view&sql_id=21

Aim
This course provides a basic introduction to what archives are, how to find and use archival sources and how to use the Archives Hub to locate relevant archives for research.

Objectives
By the end of the session participants will be able to:

Demonstrate an understanding of what archives are Explain how archives are organised and described Appreciate the value of archives for research Search for archives from a range of sources Use the Archives Hub to locate primary source material for researchers

Who Should Attend?
This is a basic introductory course aimed at staff working in libraries and information services who would like to increase their understanding of archives and be able support researchers in locating primary source materials.

Prices
NoWAL Members: £5
External Delegates: £15

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12/03/2008
Dealing with difficult situations
10:00 – 13:00
Lancaster University – Room B17, The Library, Lancaster
Tutor: Rachel Beckett
http://www.nowal.ac.uk/general_programme.php?action=view&sql_id=20

Aim:
To provide participants with effective strategies for dealing with difficult situations in libraries

Objectives:
By the end of the session participants will be able to:

Identify factors which cause difficult behaviour Outline conflict management styles Describe a range of strategies for dealing assertively with difficult situations Who Should Attend?
All staff who deal with customers in a front line capacity.

You will need to have attended the Customer Service Skills course in order to book a place at this event.

Comments from previous attendees”Interesting dissection of what causes difficult behaviour.”

“Course was very well presented and helped me think about developing assertive behaviour in order to deal with a range of situations.”

“Very informative as library orientated and delivered by a trainer working within a library environment.”

Prices
NoWAL members – £37.50
Externals – £50

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19/03/2008
Stepping out of the comfort zone: for staff who need support in career/life planning 13:30 – 16:30 University of Central Lancashire – Room 103, UCLan Site Library, Preston Facilitator Deborah Dalley
http://www.nowal.ac.uk/general_programme.php?action=view&sql_id=14

“What would you attempt to do if you knew you would not fail?”
Robert Schuller

This seminar is aimed at staff who have reached a point in their careers where they have achieved many of the things they originally set out to. The challenge is now to look at what to do next. For some people this might mean aspiring to a role they have not previously considered, for others it might mean staying where are but putting measures in place to ensure that they continue to learn and grow in their role. Alternatively it might be time for a complete rethink involving a change in direction or focus.

The session is a small facilitated discussion session for staff in the above position based around the following 4 questions.

* What is my vision for the perfect life?
* What motivates me to work?
* How closely does my current life match the vision and what am I doing to realise it?
* What do I need to do next?

At the end of the session the attendees should be in a position to start formulating answers to these questions. There are no set outcomes as to what staff will take away from this session as it will be personal to each attendee.

Comments from previous attendees
“I thought it was really useful and thought-provoking on a number of levels.”

“… it was good to be with people who were in a similar situation – all wondering what we’re doing and where we’re going!”

“I found the exercises really useful to help clarify my thinking. It was obvious that most of the things I want in life are pretty much attainable with some adjustments to my lifestyle.”

Prices
NoWAL Members: £55
External Delegates: £75

*Maximum number of attendees: 8 (Only 1 delegate per institution will be accepted, if more than one delegate from an institution books on the session then they will be held on a reserve list and contacted if further sessions take place)

http://www.nowal.ac.uk/general_programme.php

Image Management: New Directions

The Headley Lecture Theatre, Ashmolean Museum, University of Oxford
Thursday, 13th March, 2008, 9.30 – 16.30

Workshop Outline
In this increasingly visual age, subject librarians and information specialists are frequently required to source Images in a wide variety of formats, advise on their use and organise their retention as part of their day-to-day jobs, but often with no specialist experience or training. This workshop aims to help the non-specialist navigate successfully across this unfamiliar territory, pointing out useful shortcuts and pitfalls to avoid, and showcasing examples of good practice that can help inspire us in the use of a wide spectrum of information resources ranging from historic manuscripts to genomic databanks. Achieving holistic management of such diverse resources to allow easy correlation of their information content is challenging, especially for small information units and ‘one-man-bands’. Developing technologies offer new opportunities but can themselves produce new demands in devising effective strategies for their use. This workshop is an opportunity to share experiences and float ideas in areas where there are as yet few ‘right answers’!

The workshop will comprise a mix of presentations and group discussion. Topics are expected to range over:

* Locating sources: what to look for and where to look
* Digital libraries and repositories: creating and searching
* Embedded images: searching within documents
* Metadata content and ontologies: requirements for effective retrieval
* Rights issues and commercial factors
* Storage and preservation: short- and long-term issues
* Using images in teaching and learning: the role of the information specialist
* The impact of social networking tools: salvation or hype?

Who Should Attend
Anyone whose work involves the use of images will benefit from this meeting, from any sector – university, college, government, NHS, charity, learned society, commercial etc. We hope for a good mix as we all have much to learn from each other!

Presenters
A panel of speakers will be chaired by Roger Mills, Bio- and Environmental Sciences Librarian, Oxford University Library Services. Roger is currently President of EBHL (European Botanical and Horticultural Libraries) and co-ordinator of IUFRO (International Union of Forest Research Organisations) Unit 6.03.00 Information Services and Knowledge Organisation. He is co-author of The New Walford: Volume 1: Science Technology and Medicine, Facet, 2005, as subject specialist for Agriculture, Forestry, Fisheries and Food.

The panel will include:
Dr David Shotton, Oxford e-Research Centre and Dept of Zoology, University of Oxford
Michael Popham, Head of the Oxford Digital Library, Oxford University Library Services

Costs (including lunch and refreshments):
UKeiG members £130 + VAT (£152.75); others £160 + VAT (£188.00)

http://www.ukeig.org.uk/training/

Making Management Work:A Course for Practising Managers

Making Management Work:A Course for Practising Managers

Block One 10-11 June – Block Two 18-19 November, 2008

Aston Business School, Birmingham

The Leadership Foundation has worked with both of the professional groups, UCISA and SCONUL, to produce and present management courses for staff in computing, library and information services departments. This programme Making Management Work: A Course for Practising Managers’ is for those operating at more senior levels. It is aimed at what might loosely be described as middle managers, those who have management experience but who would like to develop their existing management skills. The course title reflects the place of this programme within the overall portfolio.

Elizabeth Oddy has more details regarding this course if anyone is interested.

http://www.lfhe.ac.uk/evt…emgtwork08.html

Writing for Publication – 7th December 2007

Event type: Engineering Subject Centre
Engineering Subject Centre Event.

Date: 7 December 2007

Held by: Engineering Subject Centre and Information and Computer Sciences Subject Centre.

Location: Keith Green Building, Loughborough University.

Summary: This workshop is aimed at library and information professionals who want to publish or write for conferences and journals. The aim of the day is to encourage delegates to reflect on the process of writing and publishing, and share practice. This workshop may also be of interest to PhD students and new academics. There is no charge for this event and lunch will be provided.

This event is hosted jointly by ICS and the Engineering Subject Centre

Naomi Dungworth
Information Officer
Higher Education Academy Engineering Subject Centre Loughborough University Leicestershire
LE11 3TU
Tel: 01509 227178 Fax: 01509 227172
Email: naomi@engsc.ac.uk

http://www.ics.heacademy….vent.php?id=187

Information Law for Information Professionals – 19/02/08

A UKeiG Course: Information Law for Information Professionals:
What you NEED to know about
Copyright, Data Protection, Freedom of Information and Accessibility and Disability Discrimination Laws

to be held at

CILIP, 7 Ridgmount Street, London, WC1E 7AE Tuesday, 19th February 2008, 9.30-16.30

Course Outline
In particular, four key legal areas currently affect the work of many information professionals in the digital environment – copyright, data protection, freedom of information, and disability discrimination and accessibility. This one-day introductory course will chart a path through the complexities of these subjects. Each area will be succinctly overviewed and the key aspects of the legal regime and requirements in each area will be outlined and explained. Delegates will be taken step-by-step through the fundamentals of each area. An understanding of each topic will be illuminated by real-life examples or scenarios explaining the application of the laws in a wide range of contexts. The day will also highlight the inter-relationships between each of these important areas of information law. There will be opportunities for discussion and exchanges of experience. The day will close with a presentation on how to manage actively legal compliance in these areas in an institutional or organisational context.

The sessions will include:
* Copyright: everything the information professional needs to know
* Copyright in action: scenarios and key issues in copyright in an electronic context
* Data protection: overview of the data protection regime for information professionals
* Data protection in action: specific issues in information, publishing and library contexts
* Freedom of information: outline of UK freedom of information laws (including Scotland)
* Freedom of information in action: compliance and making it work for information professionals
* Accessibility and disability discrimination law: overview of the legal regime
* Accessibility in action: key issues in provision of digital information and services to users
* Managing compliance with information laws in your organisation

Within each area a wide range of topics/problems will be used to shed light on the problems faced by information professionals, or how the laws can be used by them in appropriate contexts.

The course will be led by presentations but will include real-life problems and scenarios for discussion, and plenty of opportunity for questions and answers.

Who Should Attend
The course is relevant to anyone involved with the legal issues relating to the creation, storage, accessing, publishing or use of information. Anyone working with information, especially digital information, or who needs a sound grasp of the foundations of each of these areas will benefit from the Course. Those with responsibility for managing one or more of these areas in their organisation and who need a sound grounding in each of them will also benefit.

Course Presenter
Laurence Bebbington is Law Librarian and Information Services Copyright Officer at the University of Nottingham. He is a former Vice Chair of UKOLUG. He has presented papers or taken seminars on various aspects of legal issues in information work. He has published various articles and papers and is a joint editor (with C.J. Armstrong) and contributor to the 2nd edition of Staying Legal: A Guide To Issues And Practice Affecting the Library, Information and Publishing Sectors, FACET (2003).

http://www.ukeig.org.uk/b…from-ukeig.html

Reflective writing – 30th November 2007

10:00 – 13:00
University of Liverpool – Taylor Room, Sydney Jones Library
Tutor: Margaret Chapman

Charges
NoWAL Members: £37.50
External Delegates: £50

Although it doesn’t come naturally to most of us, increasingly we are expected to use reflective writing skills. Whether it be for personal development or for service development, this course will help participants to:
* Appreciate the importance of reflection
* Recognise the differences between descriptive writing and reflective writing
* Explore the circumstances under which reflective writing might be necessary and/or useful
* Develop confidence in learning and developing through reflection
* Develop styles of reflective writing

Comments from previous attendees
“A very good presenter. Very welcoming and friendly, enthusiastic. Loved the little anecdotes, examples. Feel inspired to start on my revalidation and have got loads of actions to do.”

“Some really useful ideas that I should be able to put into practice for Chartership and my job role.”

Book a place on this course
http://www.nowal.ac.uk/general_programme.php?action=view&sql_id=8

http://www.nowal.ac.uk/ge…n=view&sql_id=8

Transformational technologies: Web 2.0 in the library environment

This major one day seminar is being organised in Glasgow on November 2nd by CILIP in Scotland. It will be of interest to anyone wanting to learn more about social software, social networking sites and virtual worlds including RSS feeds, blogs, wikis, social bookmarking, Second Life, MySpace, Facebook and resource sharing in general.

Our speakers include

Karen Blakeman, Honorary Fellow of CILIP with over 20 years experience in the information profession, and recent winner of the Information World Review Information Professional of the Year award who will consider new roles for information professionals.

Jo Parker, who heads the Information Literacy Unit Manager at the Open University and whose research interests cover information literacy and Web 2.0 will discuss the new Open University module, ‘Beyond Google’.

Dave Pattern, the Library Systems Manager at the University of Huddersfield, is a web developer with over 10 years of experience and has recently been involved in incorporating a variety of Web/Library 2.0 style enhancements into the OPAC.

Betty Willder works for the JISC Legal Information Service and is a qualified Scottish solicitor. She has previously worked in private practice, the insurance industry and also in the commercial department of an IT consultancy. With a keen interest in IT and communications law Betty will look at the legal implications for institutions of user generated content.

Setting the scene for the day by providing an overview of Library 2.0 and Web 20 is Brain Kelly, the UK Web Focus Officer at UKOLN, a centre of expertise in digital information management, providing advice and services to the library, information, education and cultural heritage communities.
Delegate fees are as follows: £60 CILIP members; £95 non-members; £84 institutional members.

A full programme and booking form is available at
http://www.slainte.org.uk/events/EvntShow.cfm?uEventID=763

http://www.slainte.org.uk…fm?uEventID=763

Staffordshire University Information literacy Community of Practice (SUILCoP)

Building on the success of the Information Literacy: Recognising the Need conference Staffordshire University have set up a Community of Practice which aims to share good practice and discuss new ideas in IL teaching and learning within the university sector. As part of this a series of half-day workshops are held throughout the year.

Four workshops were held between July 2006 and April 2007 and were well received by all who attended.

A further series is planned for 2007-08 which will explore the theme of Information literacy: space, strategy and support.

Forthcoming SUILCoP Events
The next SUILCoP Workshop will be held on 7 November 2007 and will focus on information literacy and the use of space.

The workshop will take place at the Ashley Centre on the Leek Road campus of Staffordshire University from 1.30-4.30 pm. The cost for the half-day is £30.

Speakers:

Flexible Learning Spaces: Bob Glass, Manchester Metropolitan University
Participatory Cultures: Dave Parkes, Staffordshire University
To book a place on this workshop please complete the online booking from at:

http://www.staffs.ac.uk/suilcop/bookingform/

Fo information on the rest of the programme for 2007-2008 go to:

http://www.staffs.ac.uk/suilcop/events/index.php

Geoff Walton & Alison Pope

http://www.staffs.ac.uk/suilcop/events/index.php

Autumn one day training courses at Manchester Business School

Each of these one day courses are held at the Manchester Business School, and include refreshments throughout the day and a three course lunch. Avoid the time and expense of travelling to London and take advantage of our competitive rates.

Next courses:

Thursday 25 October
Emotional Intelligence
10am-5pm
£250/£215*
Course leader: Deborah Dalley
For leadership positions, emotional intelligence competencies account for up to 85% of what sets outstanding managers apart from the average. This workshop outlines key principles of emotional intelligence, allowing delegates the opportunity to review ways to develop their EI capabilities.

Wednesday 14 November
Project Management
10am-5pm
£250/£215*
Course leader: Chris Murphy
This course provides a set of techniques for managing projects:
determining project scope, planning and realisation, project team schedule and control, progress monitoring, software packages? contribution, corrective action if the project strays from course and project reporting

Tuesday 27 November
Managing a Customer Focused Environment
10am-5pm
£250/£215*
Course leader: Deborah Dalley
Designed to help managers develop their service into a customer-centred one, through: service strategy, systems and processes and the staff delivering the service. Case examples of good practice are used and delegates can discuss and review their own organisation.

*reduced rates for BIS/BINN/Manchester Momentum members

For full course information, details of the course leaders and booking details on these courses, please click here: www.mbs.ac.uk/bis-training

Jane Marshall
Business Information Officer
Business Information Service
Eddie Davies Library (part of the John Rylands University Library) Manchester Business School The University of Manchester Booth Street West Manchester M15 6PB 0161 275 6503 (ext 56503)

http://www.mbs.ac.uk/bis-training