Freedom of Information – what’s in it for researchers?

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14 September 2009 10:00 to 16:00
The Lighthouse (Scotland’s Centre for Architecture, Design and the City) 11 Mitchell Lane, Glasgow G1 3NU

The RIN is holding this free workshop to raise awareness of the Freedom of Information Act (FOI) as a tool for researchers and to aid understanding of the new access regime. The day will cover how to use FOI to access records and information and how to make successful requests. Case studies will be presented to explore how to use FOI in practice, offering strategies for what works well for particular disciplines and types of research. The workshop follows on a similar and very successful event held in London last year. Full details and registration at http://www.rin.ac.uk/foi-scotland .

Thursday 16 July 2009, Edge Hill University, Ormskirk.

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Hosted by SOLSTICE CETL, a one day workshop ‘Creating and sharing digital content: promises and pitfalls’-is now open for registration Please complete the online booking form at: http://surveys.edgehill.ac.uk/seminar

Although there is no fee, places are limited so an early registration is recommended (Total attendance 50).

Guest speakers include:
Tom Boyle
RLO CETL Director/
Dawn Leder,
Reward Programme Manager & Academic Coordinator for Cambridge RLO CETL

Melissa Highton,
Open Spires Project
Head, Learning Technologies Group, OUCS, Oxford

Carmel de Nahlik, University of Coventry ROCOCO (Postgraduate Research Methods)

Peter McKenna, Manchester Metropolitan University, Q-ROLO (Quality re-aggregation of learning objects to introduce the WWW &
multimedia)

Peter Reed, Edge Hill University
ReFORM Project

This seminar offers participants the opportunity to hear from UK based teams about their experiences in relation to the reuse, repurposing and sharing of digital content in the real world. The speakers have all undertaken work in this area and the event will be an opportunity for practitioners who are operating within different contexts to share their experiences of creating, sharing and applying digital content. It will also offer participants an opportunity to consider what and how strategic, cultural and practical conditions can foster or inhibit reuse and sharing of digital content.

This event will be of interest to all colleagues involved in the acquisition, development and application of digital content: this includes academics, learning technologists and library professionals.

The seminar will commence at 10:00 with registration and refreshments, and will close at 15:45

We look forward to welcoming you to the seminar at SOLSTICE on the 16th July.

If you have any questions please do not hesitate to contact Doreen Rigby at solstice@edgehill.ac.uk

The e-journals revolution: how the use of scholarly journals is shaping research

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1 July 2009, London

A free Research Information Network event Wednesday 1 July 2009 – 9.30-15.30, Royal Society of Medicine, 1 Wimpole Street, London W1G 0AE

This free Research Information Network event will look at the findings of the ‘E-journals: their use, value and impact’ report, which takes an in-depth look at how researchers in the UK use electronic journals, the value they bring to universities and research institutions and the contribution they make to research productivity, quality and outcomes.

It’s clear that e-journals have given researchers an unprecedented level and convenience of access to knowledge in scholarly articles, but what effect have they had on the ways in which researchers seek information?
Do they provide good value for money to higher education libraries and what are the wider benefits for universities and research institutions?
The event aims to spark a debate on these issues and to inform phase 2 of this RIN study.

Aimed at scholarly publishers, university librarians, higher education policy makers and researchers, this event will offer fresh insights on the use and value of e-journals and provide a networking opportunity for delegates from diverse arenas.

Key speakers include:

* Chris Banks, University Library, University of Aberdeen
* Richard Gedye, Research Manager at Oxford University Press
* Dr Michael Jubb, Director of the RIN
* Dr Emily Lyons, Scientific Manager, Imperial College London
* Professor David Nicholas and Dr Ian Rowlands of the Centre for
Information Behaviour and the Evaluation of Research (CIBER) at University College London

For a programme and booking instructions, visit http://www.rin.ac.uk/ejournals-event

Enterprise, engagement and new communications: Web 2.0 in the library

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CILIP in Scotland is pleased to offer a one day course in association with Edinburgh City Libraries for heads of service, staff in e- government, corporate communications, marketing and promotion as well as information security.

Web 2.0 technologies are about empowering users to communicate and collaborate in new ways and this change in turn requires us to consider how we communicate with our users. CILIPS one day seminar will introduce Web 2.0 and social networking tools within the context of service and communication strategies.

The course is being offered at cost to encourage attendance by those who want to learn more about creating business value and engaging the user using Web 2.0 technologies. Presentations and discussion will also explore compliance, security and data protection challenges of deploying social software across organisations.

To do this, we have drawn together expert speakers from the library and legal world and will also use the seminar to introduce key work being carried out by SLIC on national guidelines for Web 2.0 use.

CILIPS would encourage you to book a place on our seminar and to pass this information to other key professionals in your organisation.

Thursday 2nd July 2009 at the National Library of Scotland, Causewayside, Edinburgh
Cost: 35
Time 10am – 4pm

To book a place: http://www.slainte.org.uk/events/

Programme:
Chair: Graeme Forbes, Resource Acquisition and Description Manager, NLS

10.00: Welcome and introduction
10.15: Harnessing collective intelligence (Liz McGettigan, Head of Edinburgh City Libraries)
10.30 Practical uses for Web 2.0 in your organisation (Phil Bradley, Internet Consultant and Information Specialist)
11.30 Tea/coffee
11.45 Staying legal: the law surrounding Web 2.0 including copyright, data
protection, accessibility and staff access policies (Jason Miles-Campbell, Service Manager, JISC Legal)
12.30 Lunch
1.30 Removing barriers: developing national guidelines for library use
of Web 2.0 (Gillian Hanlon, Information Officer, SLIC)
2.15 Library 2.0 (Dave Errington, CEO, TALIS)
3pm Drawing it all together (Phil Bradley)

Why pay for content?

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An open debate sponsored by the Academic & Professional Division of The Publishers Association

24th June at The Royal Institution, 21 Albemarle Street, London W1S 4BS The debate begins at 2.00pm and will conclude with a wine reception.

Will all digital content need to be free? Does the Internet make that inevitable?

How profound is the current revolution in publishing? Or are current experiments just accelerating natural evolution? Will the established value chains hold up? Should they?

How can publishers best serve the academy? How can the academy best serve its students? How should research outputs be funded?

Will the academic, scholarly and professional markets still pay for content? Why should they?

Come along to the Royal Institution in London on 24 June to debate these issues first hand with an invited panel of guests – some managing change in established businesses, others looking for more radical alternatives.

The debate will run in two sessions in sequence, first one on teaching and learning in HE, then one on research and reference. Each session will be led by opposing debaters, then the debate will be open to the floor to interact with the panel. The event will conclude with a plenary looking to draw out ideas and observations from the debate that can help us to achieve our respective missions. How might we act together? How can content be sustainably delivered?

Panellists will include:

Teaching and learning:
Liam Earney, Collections Team Manager, JISC Collections
Eric Frank, Founder and Chief Marketing Officer, Flat World
Knowledge
Roger Horton, CEO, Taylor and Francis
Dominic Knight, Managing Director, Palgrave Macmillan

Research and reference:

Nick Baker, Head of Global Medical Research, Elsevier Group
Louise Edwards, Director, The European Library
David Hoole, Head of Brand Marketing, Nature Publishing Group
Professor Charles Oppenheim, Department of Information Science,Loughborough University
Frances Pinter, Publisher, Bloomsbury Academic
David Prosser, Director, SPARC Europe

The conference will be chaired by David Worlock, Chief Research Fellow, Outsell (UK) Ltd

Who should attend?

The issues will engage all stakeholders in higher education and
research: strategy and policy managers, fund holders, library professionals, academics, researchers, publishers and students.

Thinking About the Business Of Change

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Thinking About the Business Of Change: Change Management and Business Planning for Library and Information Services Joint HLG Wales/IFMH Study Day will take place on the 8th May at the Angel Hotel in Cardiff.
Costs:
* HLG/HLGW/IFMH members £50 (plus VAT = 57.50) if booked from 1st
April, 2009.
Non-members £70 (plus VAT = £80.50) regardless of date booked
Registration available from http://www.ifmh.org.uk/studyday0509.html .
Speakers:
* David Peacock, Knowledge Services & E-learning Manager, North
East Workforce Team, NHS North East – Stragic planning toolkit: an opportunity to familiarise yourself with a number of tools aimed at supporting your strategic planning
* Joanne Stemp, Trust Librarian, Gateshead Health NHS Foundation
Trust – Planning in practice: one librarian’s experience of developing library strategy
* Dr Judith Broady-Preston, Department of Information Studies,
Aberystwyth University – Change Management: a survival kit
* Wil Williams, Principal Lecturer, Business School, University of
Glamorgan – Change Management: a view from different perspectives
* Caroline Plaice, Faculty Librarian, Health and Life Sciences,
University of the West of England – Moving on up: change management in practice.

Registration available from http://www.ifmh.org.uk/studyday0509.html

Focus on your teaching: revisiting current practice and sharing new ideas

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Tuesday April 28th at De Montfort University

Focus on your teaching: revisiting current practice and sharing new ideas An event for librarians teaching in HE Institutions Tuesday 28th April Kimberlin Library, De Montfort University, Leicester

You are invited to attend this Cilip UC&R East Midlands Section meeting.
Our thanks to De Montfort University for offering to host the event.
This message has been sent to Carol Keddie at DMU, the organiser.

Programme:

09:30 – 10:00 Coffee and registration
10:00 – 10:15 Introduction and welcome from Jo Webb (De Montfort University)
10:15 – 10:45 Teaching referencing and citation, Amanda Poulton (De Montfort University)
10:45 – 11:15 Using a VLE for law students, Angela Donaldson (Nottingham Trent University)
11:15 – 11:35 Break
11:35 – 12:00 An information evaluation framework for online learners, Kaye Towlson (De Montfort University)
12:00 – 12:45 E-learning in HE , Richard Hall (De Montfort University)
12:45 – 13:00 “Using Captivate for Information Skills Tutorials”. Emma Butler & Catherine Varney (University of Derby)
13:00 – 14:00 Lunch. Incorporating poster sessions from e-learning projects, plus optional tours of new Eric Wood Learning Zone.
14:00 – 16:00 Workshop taking a practical look at planning and delivering teaching sessions, Chris Powis (University of Northampton) incorporating coffee break at 15:00
16:00 – 16:15 Plenary and close, Chris Martindale Chair of CILIP UC&R Group (East Midlands)

Cost £45 Cilip UC&R members
£55 non-U C & R members

CILIP Training in Newcastle

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THe CILIP training team have listened to our requests for training in our region, and have arranged some courses this year in Newcastle:
Essential skills for library and Information staff 1/2 April
Introduction to MARC21 12/13 May
Cutting Edge Internet Search Techniques 18 May
Cataloguing and Classification 8/9 July
Getting the most out of Google 24 Sept
The CILIP Training Directory at http://www.cilip.org.uk/training/training has full details of courses and booking forms.

http://www.cilip.org.uk/training/training

Digital Native or Digitally Naive: Library & Information Services for the Next Generation

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Cambridge Centre, Villiers Park, Foxton, Cambridge, CB22 6SE Wednesday 6th May 2009, 9.30a.m.- 4.30p.m.

What is the role of libraries when people already have access to everything?

Digital natives call, send text messages and pictures, play games and download music all at the same time – they think email, books and paper are outmoded – where does that leave us, as professionals, struggling to provide information services to this generation?
What happens next….? Can the new generation of digital native information professionals show us the future?

This seminar will challenge your perceptions of what libraries services are and how they are changing. Share the vision of the future with leading information studies lecturers and their students, with new professionals and current leaders in the library world.

Cost for the day including lunch is 85 + VAT (£12.75)

Leaflet with further details: http://www.elipp.org.uk/ISGdigital2009.pdf
Online booking: http://www.elipp.org.uk/bookingform1.shtml

Run by CILIP East of England Information Services Group
—
Sheila Thomas BA MCLIP MWeldI
Weldasearch Manager
sheila.thomas@twi.co.uk
TWI Ltd, Granta Park, Great Abington, Cambridge, CB21 6AL, UK www.twi.co.uk & weldasearch.com

http://www.elipp.org.uk/ISGdigital2009.pdf

YOUR WISH IS MY COMMAND: IMPROVING THE CUSTOMER EXPERIENCE

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CAREER DEVELOPMENT GROUP UK NATIONAL CONFERENCE 2009

Liverpool John Moores University, Monday 20th April 2009, 10.00 am – 4.00 pm

We all want to serve our customers and to meet their needs. But is there room for improvement? Have we become complacent? What can we do to transform our services and make them truly reader-friendly and customer-focused? This event is aimed at library and information workers in any sector and at any level, whether you work directly in frontline customer services or whether you have strategic responsibility for those services. Come and hear expert speakers from different LIS environments share their experiences and visions. No background knowledge is required, just an interest in improving the customer experience in your library or information service!

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PROGRAMME FOR THE DAY

Morning: plenary presentations

* Us and them? Shaping a customer service culture in libraries – Maxine Melling, Liverpool John Moores University
* A reader-friendly library service – Rachel Van Riel, Opening the Book
*Connecting with your online users: they won’t come just because you build it – Richard Wallis, Talis

Afternoon: choose two out of four parallel sessions:

* How we do things in the North East: developing customer focus and standards – Mark Freeman, South Tyneside Metropolitan Borough Council
* Web 2.0. British Library 2.0 – Adrian Arthur, The British Library
* Better by design: a guide to planning new libraries or major remodelling of library spaces – Ayub Khan, Warwickshire County Council
* From knowledge to health: the implementation of the National Service framework for quality assurance of NHS Libraries – Tricia Ellis, NHS SW

Sessions will be presentation-based with an opportunity to ask questions and open up discussion. Delegates will be contacted nearer the time regarding afternoon selections.

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LEARNING OUTCOMES

* Improved understanding of factors that may influence the customer experience
* More detailed understanding of specific issues, such as how to create a customer service culture; how to be reader-friendly; how to connect with online users; how to make the most of your buildings and environment.
* Awareness of the benefits of continuing professional development
* Awareness of relevant support networks and resources
* Confidence to progress towards improving customer focus within own service

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AGM

Two events for the price of one! The Conference is followed by further refreshments and our AGM, a free event which will take place at 4.15pm, to finish by 4.45pm. There will be an opportunity afterwards to continue networking with colleagues over a drink in one of Liverpool’s many pubs.

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VENUE

* G01 Theatre, John Foster Building, 98 Mount Pleasant, Liverpool John Moores University, Liverpool L3 5UZ
* For maps and travel directions, please see:
* http://www.ljmu.ac.uk/location/routeplanner.asp?id=19
* Artsline Access Code: W

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DELEGATE RATES

* CDG members – £75 + 15% VAT = £86.25
* Non members – £95 + 15% VAT = £109.25
* Students & Unwaged – £45 + 15% VAT = £51.75 (limited places available)
* Delegate rate includes refreshments and buffet lunch.

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SEAL OF RECOGNITION

The Career Development Group has been awarded the CILIP Seal of Recognition http://www.cilip.org.uk/qualificationschartership/seal
All delegates will receive a certificate of attendance.

For further details or to make a booking please send the Booking Form (below) to:
Viki Lagus, Jarrow Library, Cambrian Street, Jarrow, Tyne and Wear, NE32 3QN
Tel 0191 428 2318 Email viki.lagus@southtyneside.gov.uk