John Jarrold Room,
\nSportspark,
\nUniversity of East Anglia
\nNorwich<\/p>\n
It is very easy for information professionals to believe they are supplying the service their users want, they can point to benefits a library service can provide, but in practice are the right questions being asked of the user and how do you decide what should be included or not on offer?
\nThis years ANGLES\/CILIP East of England seminar has five keynote speakers dealing with different aspects of these questions.<\/p>\n
PROGRAMME<\/p>\n
10.00 Registration and coffee.
\n10.25 Welcome.<\/p>\n
10.30 How to find out what the user wants
\nDavid Streatfield, Principal, Information Management Associates.<\/p>\n
11.15 The Library of the Future; physical or virtual?
\nLes Watson, Learning spaces consultant.
\n12.00 Break<\/p>\n
12.15 Marketing the Library
\nTerry Kendrick, Lecturer in Marketing, UEA
\n13.00 Buffet Lunch
\n13.55 Introduction to afternoon<\/p>\n
14.00 All change in a government department library
\nKevin Jackson, Head of Library and Translations Service and Chief Librarian Defra<\/p>\n
14.45 Fifth speaker; TBC
\n15.30 Close<\/p>\n
There will be a charge of \u00c2\u00a350 plus VAT to members of the East of England Branch of CILIP and Angles members. (In order to find out if you are a member of these organisations please see overleaf.) For members of CILIP outside the East of England branch, non-members of CILIP and non-members of ANGLES there will be a charge of \u00c2\u00a360 plus VAT.
\nThe venue is the John Jarrold Room of the Sportspark, University of East Anglia. The Sportspark car park is free for all conference delegates except for UEA staff or UEA students who have to park on the main campus car park (which is not free of charge).
\nDuring break for coffee-time delegates can collect a voucher at reception for a free swim. The voucher is valid one week.
\nOn receipt of booking a map giving further details and parking will be sent.
\nA buffet lunch will be available, please inform the organisers of any special dietary requirements you may have.
\nThe closing date for bookings and cancellations is Friday 31st October. For any cancellations received after this date or non-attendance without notice there will be a cancellation fee of \u00c2\u00a315.00.
\nFor further information please contact:
\nPat Hewitt,
\nTel 01603 592659
\nEmail: p.hewitt@uea.ac.uk
\nOr
\nCathy Gale
\nTel 01473 583727
\nEmail; cathy.gale@libher.suffolkcc.gov<\/p>\n
To book a place please email Sarah Carter sarah.carter@cefas.co.uk<\/p>\n","protected":false},"excerpt":{"rendered":"
John Jarrold Room, Sportspark, University of East Anglia Norwich It is very easy for information professionals to believe they are supplying the service their users want, they can point to benefits a library service can provide, but in practice are … Continue reading