Update on the status of the ReCap service

Update – 7th October 2020

All functionality has now been restored and the ReCap Service is running as normal. It is therefore possible to:

  • View recordings – recordings are available to use and share with students
  • Process recordings including the generation of automatic speech recognition (ASR) files for the addition of captions
  • Make recordings – recordings can be made using the Personal Capture Software and Panopto Capture
  • Upload media created elsewhere – if you have created recordings using other software while the ReCap service was unavailable these can now be uploaded to the system if you wish to do so 
  • Edit recordings – editing functionality is available including the import of automatic captions.

A full ​list of recently restored services can be viewed on the IT Service NUconnect website

Support

‘Video: Making Content at Home’ webinars can be booked via Elements

For further help and advice regarding any video creation options please contact ltds@newcastle.ac.uk 

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