{"id":36,"date":"2016-05-05T13:35:12","date_gmt":"2016-05-05T12:35:12","guid":{"rendered":"https:\/\/blogs.ncl.ac.uk\/peopletalk\/?p=36"},"modified":"2016-08-04T12:44:17","modified_gmt":"2016-08-04T11:44:17","slug":"mediation","status":"publish","type":"post","link":"https:\/\/blogs.ncl.ac.uk\/peopletalk\/mediation\/","title":{"rendered":"Mediation"},"content":{"rendered":"

It\u2019s good to see that our own internal mediation service is now up and running. As one of the trained mediators, I thought it might be good to share some thoughts as to the role of the mediator. To keep it brief, here are my 5 key points:<\/p>\n

    \n
  1. Managing the process \u2013 mediation is not part of any formal procedure, but the mediator still needs to ensure good practice is followed, e.g. making sure everyone knows how it will work and maintaining a safe environment where people can be honest about their issue.<\/li>\n
  2. Staying impartial \u2013 mediators are not there to pass judgement or assign blame. And when I mediate I\u2019m not there in my role as an HR professional, I\u2019m there as a mediator.<\/li>\n
  3. Finding solutions \u2013 this is critical. We will try to keep discussions positive and constructive and focus on the future \u2013 \u201cWhat will make this issue work better for you?\u201d<\/li>\n
  4. Clarifying and challenging \u2013 not in a negative way. At times we will have to do this to help people think about what they\u2019ve said \u2013 is it realistic? What do they mean by that? How did that affect you?<\/li>\n
  5. Gaining agreement \u2013 ultimately we aim to help the parties to come to an agreement over how to move forward. The agreement won\u2019t involve the mediator \u2013 it\u2019s up to the parties to make it work.<\/li>\n<\/ol>\n

    There is good evidence that mediation works, and there\u2019s no reason why it shouldn\u2019t here. More details on the NUMS website<\/u><\/a>.<\/p>\n

    Richard Boggie<\/p>\n","protected":false},"excerpt":{"rendered":"

    It\u2019s good to see that our own internal mediation service is now up and running. As one of the trained mediators, I thought it might be good to share some thoughts as to the role of the mediator. To keep … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":6288,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27],"tags":[],"class_list":["post-36","post","type-post","status-publish","format-standard","hentry","category-hr"],"_links":{"self":[{"href":"https:\/\/blogs.ncl.ac.uk\/peopletalk\/wp-json\/wp\/v2\/posts\/36","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.ncl.ac.uk\/peopletalk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.ncl.ac.uk\/peopletalk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/peopletalk\/wp-json\/wp\/v2\/users\/6288"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/peopletalk\/wp-json\/wp\/v2\/comments?post=36"}],"version-history":[{"count":1,"href":"https:\/\/blogs.ncl.ac.uk\/peopletalk\/wp-json\/wp\/v2\/posts\/36\/revisions"}],"predecessor-version":[{"id":37,"href":"https:\/\/blogs.ncl.ac.uk\/peopletalk\/wp-json\/wp\/v2\/posts\/36\/revisions\/37"}],"wp:attachment":[{"href":"https:\/\/blogs.ncl.ac.uk\/peopletalk\/wp-json\/wp\/v2\/media?parent=36"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/peopletalk\/wp-json\/wp\/v2\/categories?post=36"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/peopletalk\/wp-json\/wp\/v2\/tags?post=36"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}