{"id":675,"date":"2015-06-02T11:32:38","date_gmt":"2015-06-02T10:32:38","guid":{"rendered":"https:\/\/blogs.ncl.ac.uk\/web\/?p=675"},"modified":"2015-07-06T09:29:38","modified_gmt":"2015-07-06T08:29:38","slug":"meet-the-supporting-cast-for-your-core-content","status":"publish","type":"post","link":"https:\/\/blogs.ncl.ac.uk\/web\/2015\/06\/02\/meet-the-supporting-cast-for-your-core-content\/","title":{"rendered":"Meet the Supporting Cast for your Core Content"},"content":{"rendered":"<p>Me: \u201cHey website, I have a question, help me answer it. How do I get to Newcastle?\u201d<\/p>\n<p>Website: \u201cBefore I do that, why not stay a while, look at our pictures; see how they glide by. We\u2019re showcasing our city, our campus, our staff, our facilities, and our cat (oh, you didn\u2019t stick around for that one).\u201d<\/p>\n<p>Me (scrolling quickly): \u201cNo really, just directions would do\u2026\u201d<\/p>\n<p>Website: \u201cCould I interest you in this video \u2013 it\u2019s actually about the Law School, but you know, it might have a map in it, or perhaps a Virtual Tour? We\u2019ve got a nice one of the Sports Centre: the gym is amazing\u201d.<\/p>\n<p>Me: \u201cEr, no thanks, bye.\u201d<\/p>\n<h2>Meet your supporting cast<\/h2>\n<p>These image galleries, videos and virtual tours have a lot to bring to your web pages.<\/p>\n<p>They can provide engaging content. They help reinforce reputation and quality. They should act as <strong>support for the core content<\/strong> of the page.<\/p>\n<p>Problems occur when they take over and try to be the <strong>star of the show<\/strong>.<\/p>\n<p>They interrupt the flow of your carefully crafted content. They butt in. They <strong>push the priority messages out<\/strong> of the way.<\/p>\n<blockquote><p>\u00a0\u201cMost people come to the Web because there\u2019s an information gap. Something has cropped up. There\u2019s something they don\u2019t know, something they need to do.\u201d<\/p><\/blockquote>\n<p style=\"text-align: right\">Gerry McGovern<\/p>\n<h2>Prioritise web page content<\/h2>\n<p>We should\u00a0be careful about\u00a0placing too much emphasis on the supporting content in a page.<\/p>\n<p>Stop this from happening by focusing on the priorities for the page.\u00a0 Read our blog post on <a title=\"How to Structure Content on a Webpage\" href=\"https:\/\/blogs.ncl.ac.uk\/web\/2015\/04\/21\/how-to-structure-content-on-a-webpage\/\">Structuring Content<\/a> to help you.<\/p>\n<p>All our supporting content flows after the core content. On desktop it floats right or under the core message. On mobile it flows under the core messages.<\/p>\n<p>This means our site users are not interrupted when trying to find the answer to their questions. The supporting content is there if they <strong>have time or want to read more, watch or listen<\/strong>.<\/p>\n<blockquote><p>\u00a0\u201cLet us not focus on getting people to spend time with our content but rather on seeing how we can save them time.\u201d<\/p><\/blockquote>\n<p style=\"text-align: right\">Gerry McGovern<\/p>\n<h2>Supporting content examples<\/h2>\n<p>Supporting web content includes a whole raft of things from images to interactive virtual tours. As long as it\u2019s relevant to the page and its placement is considered: it\u2019s all good.<\/p>\n<h3>Qualifiers<\/h3>\n<p>Qualifiers back up our claims. They could be quotes or accolades that reinforce a core message. Partner logos and accreditation can also lend weight to statements within the content.<\/p>\n<h3>Images<\/h3>\n<p>A picture is worth a thousand words \u2013 this can be true. A good, clear, relevant photo can enhance your core content.<\/p>\n<p>But, too many images can start to bring noise and distraction to the page. Consider displaying these as an image gallery. This can group together similar photography: facilities for example.<\/p>\n<h3>Video<\/h3>\n<p>Add a video if it supports the content of the page &#8211; don\u2019t get sucked into adding videos \u201cjust because they were made\u201d. This all represents clutter to your end user.<\/p>\n<h3>Virtual tours<\/h3>\n<p>These are a great way to showcase facilities and can help engage with your users. Again, make sure they support the context of the page.<\/p>\n<h3>Calls to action<\/h3>\n<p>Supporting content can also provide a\u00a0next step.<\/p>\n<p>They include calls to action like booking a place at an event. We have styled content buttons for this.<\/p>\n<p>We\u2019ve also got a suite of social media icons that can help increase visits to Facebook or Twitter.<\/p>\n<h2>Delete it!<\/h2>\n<p>Test if it really is supporting content. If you took it away would your reader still leave the page happy that they found out what they needed?<\/p>\n<h2>References<\/h2>\n<p>Gerry McGovern. <a href=\"http:\/\/www.gerrymcgovern.com\/new-thinking\/challenge-writers-web-content\">The Challenge for Writers of Web Content<\/a>. New Thinking. 24 May 2015.<\/p>\n<h2>Related posts<\/h2>\n<ul>\n<li><a title=\"How to Structure Content on a Webpage\" href=\"https:\/\/blogs.ncl.ac.uk\/web\/2015\/04\/21\/how-to-structure-content-on-a-webpage\/\">Structuring your web content<\/a><\/li>\n<li><a title=\"Top 5 Tips: Writing for the Web\" href=\"https:\/\/blogs.ncl.ac.uk\/web\/2015\/03\/16\/top-5-tips-writing-for-the-web\/\">Writing for the Web<\/a><\/li>\n<\/ul>\n<p><strong>Image credit:<\/strong> <a href=\"https:\/\/www.flickr.com\/photos\/rvoegtli\/8327407578\">magic moment<\/a> by\u00a0rvoegtli on Flickr<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Me: \u201cHey website, I have a question, help me answer it. How do I get to Newcastle?\u201d Website: \u201cBefore I do that, why not stay a while, look at our pictures; see how they glide by. We\u2019re showcasing our city, &hellip; <a href=\"https:\/\/blogs.ncl.ac.uk\/web\/2015\/06\/02\/meet-the-supporting-cast-for-your-core-content\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":3934,"featured_media":684,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[53,67,55,75,68],"class_list":["post-675","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-content","tag-content-prioritisation","tag-images","tag-structuring-content","tag-supporting-content","tag-video"],"_links":{"self":[{"href":"https:\/\/blogs.ncl.ac.uk\/web\/wp-json\/wp\/v2\/posts\/675","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.ncl.ac.uk\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.ncl.ac.uk\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/web\/wp-json\/wp\/v2\/users\/3934"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/web\/wp-json\/wp\/v2\/comments?post=675"}],"version-history":[{"count":5,"href":"https:\/\/blogs.ncl.ac.uk\/web\/wp-json\/wp\/v2\/posts\/675\/revisions"}],"predecessor-version":[{"id":685,"href":"https:\/\/blogs.ncl.ac.uk\/web\/wp-json\/wp\/v2\/posts\/675\/revisions\/685"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/web\/wp-json\/wp\/v2\/media\/684"}],"wp:attachment":[{"href":"https:\/\/blogs.ncl.ac.uk\/web\/wp-json\/wp\/v2\/media?parent=675"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/web\/wp-json\/wp\/v2\/categories?post=675"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.ncl.ac.uk\/web\/wp-json\/wp\/v2\/tags?post=675"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}