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Bindery – out of hours collection
There are two suggestions we are going to run with:
Firstly – that any outstanding “soft” binding order will be added to the “hard binding” diary that is always on the Reception desk – it would not normally be in there, but it will assist us in finding it after 5pm.
Secondly – the bindery staff will post to our lib-weekend e-mail any collections etc. that we should be aware of – Moira has asked that future queries like this concerning binding be sent to lib-bindery@ncl.ac.uk for a more efficient response in case she is not available.
D A Morrow,
Theses requests
Thesis Requests – New process
Theses have now moved to Research Reserve and requests will be dealt with as part of the Research Reserve service. This service will operate Monday – Friday ONLY
All borrowers with a smartcard and email address should use the online Thesis request form at:
http://www.ncl.ac.uk/library/services/lending/theses.php
ONLY External or Consultation borrowers who do not have a smartcard or email address should use the old-style paper request form.
Paper requests made before 9.30 a.m. Mon – Friday will be available by 4:00 p.m. the same day
Paper Requests made after 9.30 Friday – Sunday will be available by 4:00 p.m on Monday afternoon.
Electronic requests made by 12:00 p.m daily should be available by 4.00 p.m. (Mon-Fri).
Electronic Requests received after 12:00 pm Friday- Sunday will be available by 4:00 p.m. on Monday.
Holds staff will shelve the theses for collection by reader name, and send emails to borrowers who submitted their request electronically, to let them know the item is available to collect.
Theses requested on a paper form will be put on the shelves for collection, and the onus will be on the requester to come and see if it is available.
Web pages have been amended to reflect the changes.
Cafe opening hours
New Closedown procedure on the Service Desk
IS have updated 3 of the Service Desk P.C.’s to Windows 7 (Counter 1 + 2, and the bookbin PC). When we closedown we now need to “Start – shutdown” (like we do on our own PC). This stops them going into hibernation mode.
If they are shutdown correctly the following morning we can switch the base unit back on and start up as normal. If the machine is left on overnight it will ask for a password in the morning which we don’t have.
Science Direct PDF problem
A number of people have mentioned a problem opening PDFs when using ScienceDirect where you end up with either a blank PDF or a load of gobbledegook. Not everyone gets this problem, as it seems to depend on which version of IE and Adobe you are using, and it only seems to happen with ScienceDirect.
I have spoken with SD in the past, but to no avail.
There are a number of ways round this:
Don’t use IE. Firefox works fine, for example.
Don’t just open the PDF. Right click the link and save the file. Then open the saved file.
Amend your Preferences in Adobe. Open any PDF, then click Edit from the top, then Preferences, then uncheck the “Display PDF in web browser” box. Close.
Each of these seems to do the trick with the latter option being the most permanent – however I’m not sure if students have the permissions to change this themselves on campus machines.
I have asked IS if anything can be done with Adobe preferences at a campus wide level, but at the moment I don’t know if that’s possible, so please use one of the above solutions in the interim.
Thanks
Jan
Change machine and photocopiers – fault reporting
When we report faults can we add a couple more people in to the email (change in staffing in Admin) sent to lib-photocopy@ncl.ac.uk. Please copy to Gail Widdrington and Sandra Fish as before plus Annette Bush and Barbara Lewthwaite. They work various shifts so this should cover everyone.
In addition a blue form needs to be filled out and left on Margaret’s desk.
Thanks
Margaret
Nuremberg medical trials microfiche
You may find quite a few students coming in looking for the Nuremberg Medical
Trials transcripts on microfiche. The fiche themselves are kept in a labelled brown
box on top of the filing cabinets in the annex at the rear of the microfiche room (as
part of the Summer reorganisation I will find a better storage method for them).
There is also an accompanying index (green hardback book) which is kept with the
other indices to the left of the door to the microfiche room.
Unfortunately, the fiche are quite difficult to read white typewritten notes on black
background so the students may find it rather tricky.
If any problems, just ask,
Best wishes
Lucy
Valuable lost property
If any valuable lost property is handed in please can you make every effort to contact the reader by email or phone. If you can’t identify the reader or contact them please if the item is very valuable e.g ipad ring the City police to report it just in case the reader contacts them to report the item stolen etc. If you are unsure ask the supervisor on duty.
Thanks
Margaret
Re-sit students borrowing rights
Students who are re-sitting exams now have to be registered on Campus Management so it will say External Re-sits in the last column, even though there is also the leave of absence symbol. They can be given full student borrowing rights and continue to use their smartcards.
Regards,
Liz
Liz Lockey
Reader Services
x 7670