The hold system is a “manual” one which requires the white hold form to be completed, either at the Service desk or Information desks(users are NOT able to do it themselves online). Just complete the form in the usual way, checking the customer for blocks and current address, then put the form in the Holds to be made box. Holds staff will add the holds on these items.

When you check in an e-book reader and cable, it generates a hold slip. Just put the slips face outward in the bags, then put the e-book reader to be re-charged (like you would normally).

When they are charged they will be filed in the boxes in the usual e-book reader sequence. The only difference will be that they can only be issued to the reserver whose name appears on the slip in the bag.

If a person returning an e-book reader asks to renew it, and there are plenty of machines available without holds on them, just give them a different machine (like we do for laptops).If no machines available then they can reserve one.