Thesis Requests – New process

Theses have now moved to Research Reserve and requests will be dealt with as part of the Research Reserve service. This service will operate Monday – Friday ONLY
All borrowers with a smartcard and email address should use the online Thesis request form at:
http://www.ncl.ac.uk/library/services/lending/theses.php
ONLY External or Consultation borrowers who do not have a smartcard or email address should use the old-style paper request form.
Paper requests made before 9.30 a.m. Mon – Friday will be available by 4:00 p.m. the same day
Paper Requests made after 9.30 Friday – Sunday will be available by 4:00 p.m on Monday afternoon.
Electronic requests made by 12:00 p.m daily should be available by 4.00 p.m. (Mon-Fri).
Electronic Requests received after 12:00 pm Friday- Sunday will be available by 4:00 p.m. on Monday.
Holds staff will shelve the theses for collection by reader name, and send emails to borrowers who submitted their request electronically, to let them know the item is available to collect.
Theses requested on a paper form will be put on the shelves for collection, and the onus will be on the requester to come and see if it is available.
Web pages have been amended to reflect the changes.