Notes to clarify what happens when a theft is reported in the Library.

The immediate response, usually from staff at Reception, is to contact Security either they will come over or the reader will go to them. A Library incident form is also completed, available at Reception, and this then goes to Wayne.

Once Security are involved they deal with the incident from then on and there’s no more that the Library can do. If bank cards are missing, Security will arrange for the reader to phone their bank and, depending on the nature of the theft and the wishes of the reader, Security will report the theft to the Newcastle Police.

All CCTV on campus is dealt with by Security and can only be viewed on receipt of a written request from the Police (data protection). Unfortunately the Library can’t ask for it to be checked nor can we view it, so if the reader subsequently asks for the CCTV to be checked, please refer them back to the Police / Security.

Liz

Eduroam for Newcastle staff and students

What is Eduroam?
Eduroam is part of the national Janet Roaming Service (JRS) which allows staff and students to access internet services at participating institutions using your usual username and password.
What should I do to make sure I can use eduroam at another institution?

You will need to do some preliminary set-up prior to your visiting another institution and you are advised to do this before leaving Newcastle as eduroam assumes that any support will be given by your home institution and not at your visitor institution.

You can check if the institution you are visiting is participating in the eduroam scheme by checking on the Janet pages: www.ja.net.

You will need to configure your laptop according to the operating system you use. ISS has provided details for each: http://www.ncl.ac.uk/iss/netcomms/network/services/eduroam/

If you have difficulties whilst you are away from Newcastle, you should contact ISS at Newcastle and not that of the institution you are visiting.

Eduroam at Newcastle, visitor guide

What is Eduroam?
Eduroam allows users (visiting students and staff) from participating institutions to securely access the internet using local username and logins that is, the username and login you would use at your home institution.
I am a visiting student/researcher/lecturer can I use eduroam?
Although Newcastle provides visitor access to eduroam , much of the set-up and preparation should be done prior to arriving at Newcastle.
You should contact your home institution IT support to enable access if you have not already done so. You can check if your institution is participating at the JANET website.
How do I connect to eduroam?
Support is provided by your home institution and not Newcastle. Even though you are located here in Newcastle, and connecting through the Newcastle network, you should contact your home IT support for any help. However, below are some hints and tips:

Typically you will need your roaming credentials which are usually your local username and password plus a realm so that your request to authenticate is passed to the correct home institution e.g userid@domain.ac.uk. Again, your home institution should be able to provide your roaming credentials.

Newcastle implements the Janet Roaming Service (JRS) tier 2.

You should connect to the wireless network using the SSID eduroam and an 802.1x supplicant.

For more information see :http://www.ncl.ac.uk/iss/netcomms/network/services/eduroam/

If all else fails, contact IT support at your home institution.

To order most stationery items including things like Ithaca rolls, just send an email to the General Office at lib-genoff@ncl.ac.uk.

Photocopying supplies (including white photocopying paper) should still be ordered from the Bindery using the database but the General Office will deal with all other items including coloured paper.