Dear all
I am informing staff of the new electronic system for bindery requests.
In a similar fashion to the store request system if an item that is in the bindery is requested the customer will be directed to a form to fill in.There will also be a request option which appears next to an item in bindery even if the customer is not logged on.
By clicking on request they will be taken to a form (very like the store form) which can be filled in and sent to periodicals (who will deal with the request and inform the customer of progress with their request).
The binding form is now also listed under lending services on the home page of the catalogue.
The forms can be accessed by the link:
http://www.ncl.ac.uk/library/services/lending/bindery/
The only difference to Reader Services staff is that they will no longer need to fill in the manual form (orange for journals and grey for books). The customer will be able to fill in the form themselves and forward it to periodicals.
Regarding collection the customer will receive an email from periodicals when their item is ready to collect and present their smartcard at the service desk where they can receive their item for consultation.
If you experience any problems using this new service please let us know in periodicals as there will no doubt some things which may need tweaking
Kind regards
Sara
The Easter vac changes will be made to the recall procedures from 25th March. This will mean that after that time we will still send out recalls to let people know that their book is requested but we will not adjust due dates.
During the vacation Holds are still just kept for one week, and Holds to collect with other borrowers waiting are still just issued for a week.
Marianne
There are currently no more lockers available. There are a number of lockers available to students who are referred by Student Wellbeing. Unfortunately at this moment in time these are the only students who can apply for lockers. I will not be taking a waiting list of post graduate students as quite often by the time a locker is available the student no longer requires one or has left the university.
Kim
There’s a problem with article-level linking to JSTOR at the moment. If you get any queries about this, the advice is to remove any citation information from the Find it window, link through to the general page for the journal required and then to manually navigate to the article wanted.
It’s been reported to Exlibris, but may not be resolved until next month’s update (about 10th April). I’ve put a note on all the JSTOR titles, but I know from experience that people don’t always read these…
I’ll remove the note once the problem is resolved.
Jan Clark
First thing this morning the long loan and Store due dates for all categories except staff and associates went slightly awry (the result of a change I made on the system yesterday…….sorry).
The long loans were fixed by 9.30 but the Store due dates are still not right. It is still issuing to Aug 2012 (unless the user’s record expires earlier and then it issues to their expiry date). The tables are now correct and we’ve restarted the server but it won’t correct itself so we’re hoping it will be fixed overnight. If not we’ll have to contact Ex Libris on Monday.
Once it’s fixed we’ll run a report to pick up any users with the wrong date but in the meantime if there are any Long Loan renewals from early this morning, or Store books with the wrong date please just change it.
I’m not sure if changing the dates this morning will affect any holds made during that time of so if there are any oddities, this might be why.
Liz ïŒ
Liz Lockey
Reader Services
x 7670
The trial of Mintel Global Market Navigator (GMN) is now live. This is a database of global market data containing market size, market share and forecast data for thousands of consumer goods categories worldwide.
The trial will run from the 1st of March to the 31st of May.
Access is authenticated by IP address therefore users will need to be on campus or accessing the resource through RAS.
The database is listed in all of the business subjects on the library homepage and is listed alphabetically under Mintel Global Market Navigator Click on list by subject or resources by subject on the left hand side of the following page : http://www.ncl.ac.uk/library/resources/databases/
Attached is a helpsheet for the product. There are also some short video tutorials within the database itself under help.
Please forward or promote with relevant colleagues and/or students
As always, we welcome your feedback on our trials – please just email your views to me (louise.gordon@ncl.ac.uk )
Many thanks
Louise