New Closedown procedure on the Service Desk

IS have updated 3 of the Service Desk P.C.’s to Windows 7 (Counter 1 + 2, and the bookbin PC). When we closedown we now need to “Start – shutdown” (like we do on our own PC). This stops them going into hibernation mode.

If they are shutdown correctly the following morning we can switch the base unit back on and start up as normal. If the machine is left on overnight it will ask for a password in the morning which we don’t have.

Valuable lost property

If any valuable lost property is handed in please can you make every effort to contact the reader by email or phone. If you can’t identify the reader or contact them please if the item is very valuable e.g ipad ring the City police to report it just in case the reader contacts them to report the item stolen etc. If you are unsure ask the supervisor on duty.

Thanks
Margaret

Access to Robinson Library for further education colleges

Students who are studying for A and AS levels at local further education colleges (Newcastle College, Gateshead College, Derwentside, TyneMet etc) can now join the Library 6th form access scheme. Most are designated as 6th Form Colleges nowadays and are members of the University Partners scheme.

The online application form has been amended to include the name of the course they are doing, as membership doesn’t extend to students of other courses (eg Btecs, MBAs etc) at these colleges.

Regards,

Liz

Disability status on Aleph

The new status for readers who are allowed longer loan periods has now been set up in Aleph so their loans can be issued on self-issue and the extended loan will be automatically applied (so they won’t have to come to the desk to borrow and can use self issue when the desk is closed). Sheila is changing the status for all new users, as their details are sent each week from Student Wellbeing, and will change it for all the existing students shortly.

In the meantime, if anyone comes to the desk for an extended loan, if Sheila is there she’ll change their status, or if you don’t usually do registration changes, ask one of the other supervisors.

The status needs to be changed in the Local patron tab to either status 15 Undergraduate RWD or 16 Postgraduate RWD and also the Profile in the Global tab has to be changed to either 15 UG DISABL or 16 PG DISABL. If you do make a change please let Sheila know the name/number of the student.

The extended loans are available to students with a disability, who have been referred to us by Student Wellbeing (so it doesn’t apply automatically to everyone with a disability). They can borrow items for longer than the standard 4hr STC loan or Next Day Loan period, not including 4 week loans. They can borrow STC for 24 hrs from the time of loan and NDL until closing time 2 days later. Until now they have had to come to the desk to have their loans extended.

Liz