Job title:
E-Commerce Executive
Reports to:
Head of Online Trading
Main Purpose of Job:
The role of the E-Commerce Executive will be to manage and grow our portfolio of online marketplaces. This includes the day-to-day scope of online marketplace management; merchandise, optimise listings and implement seasonal marketing campaigns. This role is key in optimising sales and profitability through clear commercial planning and strategy, at pace, with meticulous attention to detail. The role encompasses all aspects of merchandising, implementing marketing activities, sales reporting and analysis to maximise sales profit.
Key tasks:
• Manage, expand and optimise on a day-to-day basis dedicated market places to increase
sales & profit across multi product categories
• Optimise product listings to the highest standard ensuring content is relevant and effectively drive incremental sales
• Constantly review gaps in our product range & new opportunities
• Work closely with the digital team to implement sales plan, pricing and product information
• Maximise utilisation of all marketing tools (e.g Amazon PPC advertising)
• Ensure customer service, feedback and product rankings are optimised
• Analyse product sales and channel performance to deliver optimum profitability with the
commercial & digital team
• Identify, analyse and propose innovations, promotions, efficiencies and new product
opportunities to grow sales.
• Build, manage and evolve relationships with key online trading accounts.
• Monitor and track competitor activity and pricing.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Education and Qualifications:
• Ideally, a digital marketing or business related degree, or qualified through relevant level and type of experience
• Good general level of education in core numeracy, literacy, and ICT subjects
Relevant Experience:
• Ideally, relevant work experience in digital sales environment or an account management role
• Experience in building and driving sales in market places platforms (such as Amazon, eBay, etc)
• Mix of broad marketing skills and preferably (but not essential) specific knowledge of online marketing in an online retail environment
• Experience establishing and maintaining good working relationships with key retail accounts
• A sound and technical knowledge of tools and systems used across marketplaces,
• Understanding of digital marketing (but not essential)
Special Attributes/Individual Performance Characteristics:
• Excellent communicator and able to work in a confident manner
• Highly organised with excellent attention to detail
• Good understanding of how to trade, merchandise and market retail websites and how to manage relationships with key retail accounts
• A passion for internet retail and a solid understanding of the online marketplace and retail trends.
• Experienced in IT software package Excel, Word, Powerpoint
• Highly confident in using ecommerce platform or equivalent
• Happy to work alone or as part of a team
• Able to take constructive criticism
• Reliable and consistent
• Enthusiastic
• Conscientious & self-motivated
To apply, contact the HR Adviser Caitlin Hamilton (caitlin.hamilton@bazaar-group.uk).