Implementing change: outlining the pitfalls and complexities

Who is this blog post for: Current or emerging middle leaders and for senior leaders or Headteachers who are developing middle leaders.

Author:  Stephanie Bingham

Posted on: 18th July 2023

Keywords: Implementation; plan; communication; complexity; pitfall; evidence; transferable skills.

Introduction

The focus of this article is another key aspect of middle leadership which can be daunting at first but which also presents opportunities for self-development, as well as the improvement of outcomes for learners and colleagues: implementation. Middle leaders are often required to implement change in order to raise attainment, to respond to government policy, or due to new school leadership. Successful implementation requires considerable skill. In our first reflection piece we said that ‘acknowledging that leadership requires new skills opens up the excitement of professional learning and growth’. In this post we will identify some of the pitfalls and complexities of implementation and give you the opportunity to reflect on what skills and knowledge you already have and where you need to develop and learn. In a future blog post we will introduce some implementation models and share some resources which will help as you engage with further professional learning. 

Reflection (click to expand)
  • Have you had to implement change?
  • How successful have you been?
  • Do you know why things were successful or unsuccessful?

Understanding the potential pitfalls and the complexity of implementation 

Pitfalls 

The decision to implement a change in a school or college environment often comes with an inbuilt sense of urgency, and it is easy to rush into it. This will rarely lead to a successful outcome, however, and is the first pitfall to avoid. Regardless of the sense of urgency, time spent planning is never wasted – as the authors of the Education Endowment Fund ‘Schools’ Guide to Implementation’ write: ‘In our collective haste to do better for pupils, new ideas are often introduced with too little consideration for how the changes will be managed and what steps are needed to maximise the chances of success’ (EEF, 2019, p.3). 

A second potential pitfall is poor communication. Implementation is rarely successful if the people involved and affected don’t understand what is being done or why, and if progress or problems are insufficiently shared. Poor communication can often be linked to the first pitfall since rushing in will rarely facilitate good communication. 

A third potential pitfall is trying to introduce too many changes at once. This often stems from the sense of urgency of the problem, or the enthusiasm to introduce something which has been successful elsewhere – and sometimes both.  

It is also still quite common to implement something which is not well supported by evidence or is not appropriate for the context. Successful practice in one setting won’t necessarily be appropriate for another and it is important to do the background preparation which confirms that this is the right initiative for the school’s priorities and context. In the first case study post in this collection, the spelling initiative was successfully implemented partly because it was addressing an identified need in a manner which was appropriate for the school community. Implementing an initiative which works somewhere else, and only for that reason, is unlikely to be successful.  

Leaders can also make the mistake of imposing change upon their team, requiring people to implement something without any consultation or any attempt to give them some ownership of or agency within the initiative. This links to the pitfall of poor communication, but it is separate from it in that leaders could communicate very clearly what is required but do so as an instruction or command. There is far less likely to be resistance and or resentment towards the proposed change if real consultation has also taken place. 

The final pitfall is inflexibility: whilst a plan is important, if it isn’t working there is no sense in sticking to it. Effective implementation includes monitoring the change and adapting when things aren’t working. 

Reflection (click to expand)
  • Which of these pitfalls have you encountered when implementing change?
  • Which of these pitfalls have you observed other leaders experiencing?

Complexities 

One of the complexities of implementing change is managing the people alongside the logistics.  However good the plans are, if the team members don’t understand, are unwilling, or overstretched, then implementation is unlikely to go well. This links with what we said in our first reflection post about the importance of leading the team well through transferring the skills of the classroom to the leadership of adults – pedagogy versus andragogy – which we explored in the previous practice post. 

Implementation is also complicated by the ongoing demands of the day to day: schools are busy and the work of a middle leader extends well beyond the implementation of one particular strategy. In addition to their teaching there will be significant operational demands, some of them at short notice, which mean that implementing the change cannot always be the main focus of activity. An effective implementation plan will take account of this. 

Another complexity of implementation for middle leaders is the ‘sandwich’ nature of their role, which we talk about in our first reflection post. The decision and planning may have come from senior leaders, who delegate local aspects of it. This adds many complications, not least the middle leader’s own potential sense of lack of ownership and agency. If the middle leader lacks ownership and agency in relation to a planned change, it will be even more the case for the team they lead. This can result in low motivation and additional challenges for the leader to overcome. The implementation models we explore in the next post emphasise the need to have a clear aim and shared imperative, which will help to remove these barriers.

Reflection (click to expand)


Applying the skills of the classroom to implementation  

As we mentioned in our first reflection post, one reason that highly effective teachers can become successful leaders is that many of the skills used in the classroom are transferable to leadership (explored further in practice post 1). 

Throughout the day effective teachers assess needs and adapt to the live situation in the classroom. There is continuous diagnosis, monitoring and evaluation, and plans are adapted or discarded as necessary. Appropriate responses are made to learners’ questions and behaviour, and communication is clear and pitched at the right level. This is possible if the knowledge and skills of the teacher are secure and the planning and preparation for a lesson and a sequence of learning have been done effectively, with the intentions for learning being fully understood. It is also possible if the teacher understands the learners and the relationships are strong. 

In teaching and in the leadership of implementation, the purpose needs to be shared and understood among all stakeholders so that resistance and or obstructions are minimised. Where learning needs to take place, pedagogical techniques can be adapted to suit the adult learners – this is called andragogy and is covered in practice post 1. 

All of these are transferable skills which can be adapted for all aspects of middle leadership, and especially implementation: diagnosing need and identifying a solution; planning for the short medium and long term; communicating clearly; adapting plans to suit the immediate situation; and building relationships to ensure success for all. Reflection

Reflection (click to expand)
  • Considering the pitfalls and complexities outlined above, which of your teaching skills could you apply to ensure effective implementation?

Are your challenges also opportunities?

Who is this blog post for: Current or emerging middle leaders and for senior leaders or Headteachers who are developing middle leaders.

Authors:  Stephanie Bingham and Lisa Ramshaw 

Posted on: 24th March 2023

Blog Category: Reflection

Keywords: process; transformative; vision; values; goals; influence; challenge; opportunity; modelling. 

Introduction

This blog post digs into the realities and practicalities of being a middle leader and aims to highlight some of the challenges within the role and how these could also be opportunities. There are a series of reflective questions throughout the article for you to consider in relation to your own leadership. They can be used throughout the collection.

The following first two reflective questions will help set the scene for reflection throughout the rest of the blog post. Click the ‘Reflection’ button below to reveal the questions. 

Reflection (click to expand)
  • Is your institution’s vision clear to you and your team?
  • What are your institutional goals?

The Practicalities of Middle Leadership 

In the context of a school, middle leadership is often one of the hardest positions to hold.  

Why do we say this? 

  • Middle leaders are positioned, or sandwiched, between teachers and senior leaders.  
  • Middle leaders tend to have to attend to the operational and the strategic requirements of the role.  
  • Middle leaders move into their leadership role directly from teaching, often without acknowledgement of the different skills that are required for the role.  
  • Middle leaders usually have a full-time teaching role to balance and devote time to.  

The sub-sections in this article aim to acknowledge the challenges the above statements present, whilst also identifying the inherent opportunities. 

‘Sandwich’ leadership 

Senior leaders are often the drivers of the vision, values and goals in a school or institution. Middle leaders tend to then have responsibility for implementing actions to meet the goals and subsequent vision, reflect the relevant values in the process, as well as acting as the conduit for whole school messages. In addition, they support their team in the day-to-day work of teaching, curriculum delivery, and/or pastoral work, as well as modelling effective practice in their own teaching. Ultimately, middle leaders are continuously acting as role models in a variety of contexts.  

The two layers of the hierarchical structure can pull a middle leader in many directions on a daily basis and this complexity can make it difficult to balance what are sometimes conflicting needs – those of the senior leaders and those of the more immediate team and pupils.  

The setting of a more phase or subject-specific vision and goals can therefore be very challenging; however, it can also provide a uniquely holistic perspective from vision to implementation. Middle leaders are therefore opportunistically positioned, or ‘sandwiched’, to be able to listen up and down the hierarchy in order to effectively implement. This position could also allow middle leaders to influence and contribute to the wider goals and vision. How a middle leader capitalises on this opportunity could prove beneficial to the setting of more phase and subject-specific goals so that they positively impact change.

Reflection (click to expand)
  • How does this complexity exist in your role?
  • How do you or could you capitalise on the ‘sandwiched’ positioning to positively impact change?

Operational versus Strategic

The difference between implementing and influencing as highlighted above, illustrates the operational and strategic parts of the role respectively. The operational aspects of the job are easier to implement if the strategic vision is clear, and the closer the leader is to the strategic thinkers the clearer the vision should be (Bush, 2020).  

This is another reason that middle leadership can be challenging, in that much of what middle leaders do is likely to be operational, or managerial, which can create a disconnect with the vision, values and goals that are generally seen as strategic, and central to effective leadership. Middle leaders also need to ensure that the qualities which enabled them to become leaders – such as excellent classroom practice and deep understanding of pedagogy – don’t get lost in the operational aspects of their role. 

Part of the answer to the above dilemma lies in understanding the link between leadership and management. The comparison between leadership and management is an important area for middle leaders to explore. Effective leaders balance the two. Knowing which aspect of the work falls into which category, and how they interlink, will help with prioritisation and with ensuring that the goals are achieved in line with the vision and values which we believe is the role of the middle leader to model. 

This is an opportunity as well as a skill, as good middle leaders are constantly conscious of how they are behaving at any one time, as a leader or as a manager. 

The following table illustrates how the two aspects of leadership can be defined: 

Leading (pull): Managing (push): 
– Setting direction
Purpose, vision and strategies for effecting change 
– Planning and budgeting
Targets, goals, action and resources 
– Aligning people
Communicating vision, creating coalitions, harnessing commitment 
– Organising and Staffing
Setting structures, defining jobs, managing people 
– Sustaining motivation
Keeping people moving in right direction, because they want to 
– Controlling
Actual vs. expected performance, corrective action 
Figure 1: Difference between Leadership and Management (Bennis and Nanus, 1985; Kotter, 1990; Covey, 1996)
Reflection (click to expand)
  • When did you last behave most like a leader? Were you aware of it, at the time?
  • When did you last behave most like a manager? Were you aware of it, at the time?
  • What are the links between your operational activities and the strategic goals?

Transition from teaching to leadership

Managing the complexity of middle leadership, and recognising the opportunities as well as the challenges it presents, is more difficult if you have entered the role with limited preparation and or training. Leading and supporting adults has similarities to, but is also significantly different from, leading and teaching young people: this is pedagogy versus andragogy. Switching between the two sets of stakeholders, sometimes multiple times per day, is highly skilled and doing this well can require significant training and modelling. Often, leaders will lead in the ways in which they have been led: this can be a positive transfer, or not so positive, depending on context. Being clear about the goals and vision for your leadership from the start is essential if these complexities are to be managed. 

Acknowledging that leadership requires new skills opens up the excitement of professional learning and growth. This in turn presents the opportunity for modelling positive change and continuous improvement to the teams above and below – your own transformation can influence that of others; you can reflect the values and vision of the school or institution through the learning you do and through the leadership of others’ learning. Self-awareness is crucial here: in the busyness of a middle leadership role it is important to engage in self-reflection so that targeted training and support can be sought. Seeking out short think pieces like this blog is one way to achieve this in a manageable way. 

Reflection
  • Do you know your own leadership strengths and areas for development?
  • What professional learning and or development have you sought or been offered?
  • What professional learning and or development opportunities would you like?

Utilising full-time teaching for leadership

Whilst leadership can feel like an extra role on top of the teaching role, there are many ways in which they can happen simultaneously rather than separately, thus complementing each other. The practices which middle leaders want to see being implemented by their team should be integral to the leader’s own practice: if change is required then modelling is likely to be a more effective and time efficient vehicle for transformative change than a meeting with lots of follow-up actions. This is an example of working smarter not harder, whilst also contributing to the establishment of the leader’s credibility. 

Using the language of the vision, values and goals of the school or institution in meetings and regular discourse with the team is another ‘smart’ way to ensure that transformation is central to the ethos of the team. Joint or shared planning and resources, and facilitating opportunities to see each other teach are also smart ways to merge the strategic and operational aspects of the role. 

Teaching requires excellent communication skills, and consciously reflecting on the way in which you communicate with your team, as opposed to the learners, is an important transference of skill from teaching to leadership. Likewise, effective teaching involves careful and strategic short, medium and long term planning: this is another skill which should be consciously transferred to the leadership role. Economy of language is an important classroom discipline which should be transferred to the leading of meetings and professional development. Understanding and taking the opportunities for transference of skills will help with the move into middle leadership. 

Reflection (click to expand)
  • What are the other skills you can transfer from your teaching role to the leadership role?
  • How can you combine leadership and teaching smartly in order to secure desired transformations within the team?

As discussed in this blog post, middle leadership is about the balance of conflicting needs and demands, whilst also establishing and developing yourself as a new leader, which is not always an easy position to be in. 

The next theory post in this collection may help you to consider some of the theoretical components and models that you operate in, and how to adapt your leadership to suit the leadership structure and culture in a more practical sense.  


References 

  • Bush, T. (2020). Theories of Educational Leadership and Management, London: Sage. 
  • Northouse, P.G. (2016). Leadership: Theory and Practice (7th ed.). Thousand Oaks, CA: Sage.   
  • Bennis, W.G., Nanus, B., and Bennis, S. (1985). Leaders: Strategies for taking charge (Vol. 200). New York: Harper & Row. 
  • Kotter, J. P. (1990a). What leaders really do. Harvard Business Review, 68, pp.103-111. 
  • Covey, S.R. (1996). Three roles of the leader in the new paradigm, in Hesselbein, F., Goldsmith, M. and Beckhard, R. (Eds), The Leader of the Future: New Visions, Strategies, and Practices for the Next Era, Jossey-Bass, San Francisco, CA, pp.149-59.