Q – Can we add to and amend the categories over time, so that we can learn from and refine our initial set up once we have reporting analysis available?

 A – The short answer is ‘yes’ – the longer answer is we would not want to amend the categories too much/too often as this will affect trend analysis, so it’s better to try to stick with the initial set-up if possible; however there is always the option to add something in that has been missed in the initial configuration