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Technical Support Engineering Intern (12 month placement)

Splunk is seeking Graduate Technical Support Engineer to provide technical support to our customers and partners. This is a very dynamic role where you will provide technical assistance, troubleshoot and resolve customer problems, collaborate with engineering on various product issues. Learn Splunk, the leading ITOPS, IT Security & Big Data product, and the technologies that surround it.

Responsibilities

  • Work directly with customers to provide Enterprise and Splunk Cloud Level Support
  • Respond to and follow up on our client’s product related issues
  • Troubleshoot technical issues to establish the root cause of problems and form a solution or workaround across a range of environments
  • Develop a deep understanding of the Splunk product
    Provide documentation and participate in online forum support for real-time questions
  • Reproduce customer issues and if necessary file bug reports, escalate cases to engineering, and provide necessary documentation
  • Providing outstanding customer service and technical support to Splunk clients and maintaining customer relationships
  • Assist in developing support tools to help troubleshoot issues

Requirements

  • Eligible applicants will be returning to full time study upon completion of the internship
  • Preference for students pursuing a BS degree program in computer science, engineering or a related discipline
  • Strong written and verbal communication skills/Experience with networking, server, application and web technologies is desirable.
  • Some Unix based scripting language (Linux, Solaris, Python, *sh) and some database query language (SQL), report development is desirable.
    An understanding of Relational Databases
  • Passionate about technology with a strong desire to learn
  • Logical approach to problem solving
  • Works well as part of a team and contributes to continuous improvement
  • Strong verbal/written communication skills, and teamwork
  • Potential to learn how to prioritise customer issues effectively. We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Apply here
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Software Industrial Placement (12 month) – Exeter

What it’s like to work at Landmark:

We’re a friendly, dynamic and supportive team. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We actively promote involvement in the development and direction of our products and services, as well as finding more efficient ways to work. We also love a good work social and team building events.

The Opportunity

Want to work in a fast-paced environment where technology is being utilised to transform the current landscape? Eat, sleep and dream development? Do you get an itch you want to scratch when learning about a new tech? If so, you could be exactly who we are looking for. We will embed you into one of our highly capable development teams. As a junior developer, you will get exposure to a vast array of technology to turn business challenges into business opportunities. Be prepared for a roller-coaster ride, but we will be there to support you every step of the way, to help develop you into the best developer you can be. During your time with us you will have the opportunity to work within different engineering teams, working on different products and projects, as well as different technologies and people. From the very start of your placement you will be assigned to one of our teams and expected to contribute as an active member, whilst at the same time been given the support and guidance so you can to be successful. Our Developers have an important voice in how our products are constructed, so our teams consist of talented, collaborative, driven individuals. We work in an open environment that treats people in a first-class manner and provides them with ownership, responsibility, and autonomy. Our teams have great opportunities for personal development and therefore the role would benefit a self-motivated learner.

About You

We are seeking the best and brightest junior developers to join our software engineering teams in Exeter. Desired skills, experience and personal qualities:

• 2:1 or higher in a Computing related degree.

• Good knowledge of web technologies, including:  C#, HTML, CSS, JavaScript Cloud Computing (AWS/Azure) Mobile Development

• Someone who gets excited by tough technical challenges. • Someone who loves to learn and is passionate about helping others.

• Someone who can collaborate and work well with others.

• Someone who has a genuine interest in the future of software development. The key is that you are a capable developer, the specific languages and technologies can then be learned. Your adaptability, aptitude and chiefly attitude are the most important.

About Us

Landmark Information Group is a portfolio of leading property-related data and technology businesses at the forefront of innovation and thought leadership. It delivers award-winning solutions to estate agency, conveyancing, surveying, lender valuations, environmental consultancy, and Governments. Capabilities range from property search provision, expert opinion and interpretation to conveyancing case-management, floor-planning software, valuation modelling and a property listings portal. Clients are served through market leading applications and services that connect businesses, government departments and consumers together – reducing risk, creating transparency and saving both time and money for all parties. As the UK’s largest custodian of land, property and environmental data in the UK, using a combination of AI, machine learning and domain experts to provide marketing leading and trusted interpretation. Our data, backed by technology innovation and entrepreneurialism, make Landmark uniquely placed to lead the next wave of digital transformation in the markets we are passionate about.

To apply: Send your CV and covering letter to jobs@landmarkinfo.co.uk

For more information: https://www.landmark.co.uk/

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Schroders Global Asset Manager – 12-Month Technology Placements, London/Luxembourg

Are you looking for a 12 month placement in Luxembourg or London? Are you excited about emerging technologies? Do you have an interest in finance? If so, the Schroders 12-month Technology placements might be for you..

We’re looking for analytical and innovative undergraduates to join Schroders’ Technology division on their 2020 Placement Year Programmes. Technology sits at the heart of everything Schroders do, from providing creative solutions to designing and developing cutting edge products. This placement will allow you to broaden your expertise and discover which area of technology you enjoy the most… 

Apply here: London: https://www.sanctuarygraduates.co.uk/12-month-pms-london/?ref=DEPT  

For Luxembourg: https://www.sanctuarygraduates.co.uk/lux-pm-2020/?ref=DEPT  

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Graduate Software Developer Position at Heliguy

Responsibilities:

  • Work with digital strategy, content, development, and design teams to ensure successful on-page optimisations on websites
  • Perform keyword research, including discovery and expansion of keyword opportunities
  • Executes established test plans and protocols for assigned portions of code; identifies, logs, and debugs assigned issues.
  • Develops an understanding of and relationships with internal and outsourced development partners on software systems design and development.
  • We have expanded to the USA!  Be a part of our international domain SEO.

Education and Experience Required:

  • Bachelor’s or Master’s degree in Computer Science, Information Systems, or equivalent
  • Typically 0-2 years experience

Knowledge and Skills:

  • Experience or understanding of software systems design tools and languages. Experience working with any of these website analytics and SEO tools: Google Analytics, Adobe Analytics, Google Keyword Planner, Google Search Console, Bing Webmaster Tools, Moz, SEMrush, Screaming Frog.
  • Good analytical and problem-solving skills.
  • Understanding of design for software systems running on multiple platform types
  • Understanding of basic testing, coding, and debugging procedures
  • Good written and verbal communication skills; mastery in English and local language

Benefits:

  • Staff discount on all our products.
  • Free tea and coffee
  • Opportunity to get involved in flying and using drones
  • 28 days holiday (including bank holidays)
  • Opportunities for career progression and development
  • Social events paid by the company
  • On the job training will be provided
  • Automatic Pension Scheme Enrolment.

Job Offer:

Salary is competitive depending on experience.

For more information on this position email Ruairi on ruairi@heliguy.com