Edit: The build upgrade was successfully completed Monday 28 November. Thank you for your patience during the down-time.
The current Achiever implementation was rolled out over 2 years ago. Since then, although there have been configuration changes, the core software has not been upgraded.
Following extensive testing, we are now ready to upgrade the system to the latest version. This brings about a host of benefits to the back-end, including improvements in speed and new features. In terms of the existing screens and workflows however, you will not notice any drastic changes and everything should work exactly as it did before.
Alongside the build upgrade, a number of fixes are being put in place including:
- Fixing an existing issue with ‘Update Sample Properties’ workflow, which we will build upon to add additional fields in the near future
- Fixing issues with E-mail Communications Activities/Notifications
To implement this upgrade it is necessary to disable the system this Friday (18 November) between 9am and 5pm Monday (28 November) between 9am and 1pm. Please do not attempt to access the Achiever Live environment during this time. If you have any issues following the upgrade please follow the advertised Support procedures.
The Training environment will updated to match Live in the next few weeks, details will be sent out in due course.