Following recent structure changes, the Service Process team name has changed – we’re now the Service Management Office (SMO).  We’ll be focussing more on Service Management best practice – watch out for more information soon.

Our group email has changed to NUIT-SMO@ncl.ac.uk (previously NUIT-service-process@ncl.ac.uk).

Our team filestore will also change from ServiceProcess to SMO – if you have mapped to any of our published information you’ll need to update your mappings.

If you have any questions or comments, please drop by our office CB3.16