NU Women Professional Services Network

The NU Women Professional Services Network (NUWPSN) is a subcommittee of NU Women. It’s a supportive community of and for women professional staff at Newcastle University. It was established in November 2016, due to demand from professional staff within NU Women for activity more targeted and tailored for them.

I spoke to Hilary Noone, a School Research Administrator at Newcastle University Business School and Chair of NUWPSN, to find out more about why you should become a member of NUWPSN.

Why did you decide to join NUWPSN?

I joined NU Women a number of years ago on the suggestion of my line manager at the time. I attended one of the career conversation events and found the honesty and insights brilliant. I was amongst a number of volunteers who to help set up NUWPSN, as I wanted to use my passion for gender equality to create opportunities for Professional Services (PS) women to connect and address issues in the productive way the NU Women group had for academic colleagues.

Since then, the network has helped me to meet lots of colleagues across the University and learn that we are all facing similar challenges, which without this knowledge and the community that’s out there, can feel like you’re the only one. Personally, it has given me a sense of belonging to a great community with great purpose where everyone is valued. It’s also given me insights and perspectives on challenges or opportunities I might never have otherwise come across. It’s exciting to be part of a community dedicated to women during such dynamic point in society; playing a small role in an important movement.

What has been your favourite NUWPSN event so far?

Personally, one of the most striking events has been the workshop developed by the NU Women PS committee, led by Nicola Dolman and the North Leadership Centre, on the ‘good manager’, which explored matters such as delegation and difficult conversations. We had heard this had become particularly hard for many female managers, due to increased pressure on PS resources and restructuring and tension between the two.

Afterwards, I bumped into a colleague coming back from one of the sessions, who they told me the workshops were so well timed. Before the session, they had felt like they were ready to give up their role, but the guidance and peer support had given them the motivation to carry on. It really hit home how important the support the network offers is and the positive impact it can have, most importantly to an individual, but also to their colleagues and the University.

What would you tell someone who was looking to get involved with the network?

The network is a community and so you can get involved in so many ways. Engage by sharing experience and insights, suggest topics for future events, raise issues which the committee can help address, volunteer on the steering committee to organises the events and activities, and champion each other in the workplace.

NUWPSN often ask for volunteers to help with events by sharing their experiences with others. This has been key in the success of their graded round table discussions, which allowed the opportunity to ask burning questions on how someone got to a particular grade, the work life balance, can it be done part time, and how they manage the day-to-day personal and professional responsibilities with career progression. This offers an informal opportunity to reality check aspects which may be important to career development decisions.

Where you might see the network going in the future?

I’m excited about the future for NU Women Professional. At the end of last academic year we replenished our steering committee with representation across all areas and grades and the perspectives and energy feels like this will really be a great year for the community. We’re especially looking forward to working closer with our EDI networks and groups to develop an even wider community.

Events planned for this year include a careers drop in for support with CV’s and applications, and a joint session with NU Women on the latest concepts which can support workplace wellbeing.​​

Plans are also underway for NU Women and NU Women Professional to become part of developing regional and national networks for women in Higher Education. The opportunities these will create for gender and community members are exciting.

To read more about NU Women Professional Services Network, please see this page. They also keep joint social media channels with NU Women, so you can follow them on Twitter @NU_Women or visit their blog.

World Mental Health Day: Just Ask

 Today (Wednesday 10th of October) is World Mental Health Day. Every year, 1 in 4 people experience mental health difficulties, and sometimes you just need someone to talk to.

We spoke to Mark Bendall, a volunteer for Just Ask, about how the network supports staff and promotes good mental health at work.

Can you tell me a bit about what Just Ask does?

We are a group of volunteers, independent from the University, who are trained to provide non-judgmental, confidential advice to staff. We are a stepping stone for staff, to give them a chance to explore their options without going through the more formal University channels.

Our volunteers are excellent. A mixture of long standing and newer volunteers that were recruited two years ago, they have gained lots of training and experience, meaning they are sensible and really know what they’re doing.

Why do you feel Just Ask is so important to staff?

While we aren’t a counselling service, and only usually offer one meeting, maximum two, we still have an enormous impact on those we speak to. Many who speak to us have had our service recommended to them by colleagues, which shows the impact we’ve had.

For many, it is the first time they are able to speak about their problem, and it gives people a space to fully express their concerns and emotions, without fear of judgement. We hope that people see the service as something that’s there for them when they need it, and that the advice we give is empowering and provides a sense of control.

Can you tell me a bit about how Just Ask came about?

Initially, we were two separate volunteering groups, one which helped with bullying, and the other with stress. When we came together, we sat down and discussed what we would be, and broadened the areas in which we offer support. Until recently, we have been looked after by HR, but are now an independent volunteering group under the University Health and Safety Service.

Why did you choose to volunteer for Just Ask?

I had been active in trade union and while part of the union, I developed an interest in helping people with bullying at work. Here, I saw that there were often cases where people felt that they were being bullied, but by talking to them about the situation I was able to help them see if this was really the case and understand their situation more clearly. This was something I hoped I could do as a Just Ask volunteer.

Where would you like to see the network go in the future?

Because we have moved under the Safety Office, as part of the University’s broader wellbeing strategy, this has made Just Ask much more robust and will allow us to do a lot more for staff and have more regular meetings for the volunteers.

We also hope this new structure will promote the service more, and allow us to reach more people.

If you’re a staff member at Newcastle University and would like to find out more about Just Ask, or other resources the University offers to promote staff wellbeing, please click here.

Alternatively, if you’re a student and feel you need some support, you can contact Nightline or the Student Wellbeing Service.

 NU TechNet

 NU TechNet is a staff network run by Technicians, for Technicians, to give them a voice and help them to feel valued at work.

If you’re interested in getting involved, TechNet’s first meeting of the year is on 10th October, 1 – 3.15pm, in the Lindisfarne Room in the Hadrian Building.

To find out more about TechNet and why you should come along, we spoke to Roy Lamb, an Analytical Technician in the School of Natural and Environmental Science and a member of TechNet.

Can you tell us a bit about what the network does?

NU TechNet has a number of functions and is a major part of identifying and driving some of the Technician Commitment initiatives. Launched by the Science Council in May 2017, the Technician Commitment is a university and research institution initiative. It is led by a steering group of sector bodies, with support from the Science Council and the Gatsby Charitable Foundation’s ‘Technicians Make It Happen’ campaign.

As of September 2017, 61 institutes of higher education have joined the Technician commitment. Newcastle University is a founder signatory and joined in March 2017 with the approval of Prof. Chris Day.

In short, NU TechNet allow us as technicians to increase visibility, evaluate impact, gain recognition, develop our careers, ensure the future stability of technical skill across the organisation and allow that skill to be fully utilised.

How has TechNet helped you personally?

NU TechNet has allowed me to showcase my skills as a member of the technical work force, build confidence through presenting my work at NU TechNet events and really helped get my name out there as an individual. Being an individual is often difficult as a technician as we are extremely team orientated, however we each have our own set of skills and abilities which isn’t frequently seen by others outside of those teams.

What has been the best thing about being part of TechNet?

The Network has been extremely useful in bringing forth and drawing from the years of experience of our technicians. Reducing equipment downtime and repair costs, whilst allowing for knowledge transfer and process tutoring. This not only increases the skill base of the technical workforce, but ensures that those techniques are passed onto the next generation of technicians.

It is also extremely interesting to hear about all the different projects and tasks other technician have completed or have in progress.

Where do you hope to see the network going in the future?

In keeping with the universities vision, we have targets we’d like to meet in the future. Here are a few of those we’d like to accomplish within the next 5 years, using NU TechNet as a driving force:

  • Examine impact cases submitted to the forthcoming REF submission to identify exemplars where Technical Staff input has been vital to their success.
  • Where appropriate, key decision making Committees/Boards to have Technical Staff representation/expertise.
  • Introduction of apprenticeships up to and including Level 7 that existing and new Technical Staff can access, as a development opportunity.
  • Establish a Technical Skills Academy to deliver technical CPD to others across the HE and commercial sectors.

To find out more about NU TechNet, or how to get involved, please click here. You can also follow them on Twitter @NU_TechNet.

Meet Vijaya Kotur, our Race Equality Advisor

October is Black History Month in the UK, and like many other institutions, the University is hosting a number of events to recognise the history, experiences and accomplishments of people from black and minority ethnic backgrounds, and to promote race equality more broadly. In this post, we talk to Vijaya Kotur, our University Race Equality Advisor, about her work and what staff and students can get involved with this month.

Can you tell us a little bit about your role?  

My key responsibility is to work with everyone from across the University to support the organisation’s commitment to race equality. That means that I work with Professional Services and Academic staff, as well as undergraduate and postgraduate students. Based on the data and evidence available I’ll be ensuring that race equality is implemented in the University’s culture, policies and operations by measuring equality impact of race alongside other protected characteristics.

Our University has reached a lot through promoting and achieving various Athena SWAN awards. However, there are still inequities in areas, where people from diverse backgrounds have not reached their full potential or benefited equitably from the opportunities our University provides. Hence, my role will involve working with you all to raise awareness, challenging relevant issues and promoting the need to move away from the deficit model of race equality that has been around for generations.

What might an average day look like for you? 

Each day is different and that’s what makes my job so interesting. I have to read a lot to keep myself abreast of any relevant changes in legislation and whatever is new out there. As the only person in this role, I get to meet interesting people from all over the University. I enjoy meeting with students as their enthusiasm is contagious and gives me more inspiration to work on race and equality matters.

An average day is: having a few meetings; acting on actions from meetings attended; writing up certain process or guidance that needs to be addressed; and researching new ideas that can be used to raise awareness on race equality within our University. But on some days, I might be running around like a headless chicken whilst responding to the demands of my day-to-day responsibilities!

What events have been organised around the University for Black History Month, and is there one that you are particularly looking forward to? 

‘Black History Month’ means different things to everyone and pride for this month is expressed in a variety of different ways. For many, ‘Black History Month’ is a way of reflecting on the diverse histories of those from African and Caribbean descent, taking note of the achievements and contributions to the social, political, economic and cultural development of the UK. There are many events planned in and around the University by and for both staff and students, including:

I am looking forward to promoting ‘Show Racism the Red Card’ as it will mark a commitment from our University that we stand against Racism in all its forms, and that we respect, celebrate and cherish our diverse communities represented within our University.

You’re running some Race Equality Awareness Workshops this month and early next year, can you tell us more about those? 

These workshops are designed to support staff to strengthen their understanding of race equality and highlight the skills required for effective culture change. It introduces participants to key concepts within the field of race equality with the aim of improving knowledge and understanding about race and racism within a safe and reflective space.

These sessions should make an individual aware of what contributes to racial inequalities, their own privileges and how to challenge certain behaviours like micro-aggression, which knowingly or unknowingly happen all the time around us at the workplace. I am hoping that the sessions will enable staff to begin engaging with conversations on race equality much more freely.

What do you see as some of the major challenges in the HE sector around race equality

The biggest challenge I find is that people within the HE sector find it very uncomfortable to talk about race. Any change takes time. We need resources to implement race equality in such a diverse and complex institution. We also need to ensure that the work life experiences of all staff are fulfilling, and students’ experiences at University will be measured by their attainment level by ethnicity.

Diversifying the curriculum will also be a major part of promoting race equality within HE, and that will be quite challenging. However, there are some fantastic people within our University who are committed, and with their backing I am positive that these challenges will become a bit easier.

Some universities holds Race Equality Charter awards for their work towards race equality, is Newcastle University aiming for this type of award? 

Newcastle University is also working towards applying to be a member of Advance HE’s Race Equality Charter. Once we become a member, we are committed to applying to get a Bronze Award within three years. So we all need to start cracking on our work on Race Equality!

Looking for something to read for #BHM2018?

If our staff and students wanted to learn more about black history or race equality in the UK, is there anything that you would recommend they read? 

One of the best books I would recommend for everyone to read is: ‘Why I’m no longer talking to white people about Race’ by Reni Eddo-Lodge. It’s an easy-read and relevant to the UK.

For any queries about the Race Equality Charter or the University’s work towards race equality, contact Vijaya.

 

 

Worrying about words: is language a barrier to talking about equality and inclusion?

This week, I attended the first of three workshops on the language we might use to talk about equality, diversity and inclusion (EDI) issues, organised by staff from our School of Psychology. Whilst I was secretly hoping for a clear steer around what terms I should (and shouldn’t) be using, I got a lot more from the talks and discussions we actually had.

The idea for the workshops stemmed from some first-hand experiences: it is easy for even well-meaning staff to upset students with the words they use without even realising it. And when acceptable language can change quite quickly, it can be particularly challenging for people to always use the right words in a particular situation.

The workshop had three fantastic speakers, all with their own perspectives and approaches to the importance of language around EDI. The first speaker was a young researcher from our Faculty of Humanities, Arts and Social Sciences, Katie Markham. Katie eloquently talked through some recent examples of where things said on social media had dramatically gone wrong. Through exploring these, what I learned was the importance of listening to the complaint if we use the wrong language: it is OK to feel the sting of criticism, but so important to learn from it.

Our second speaker, Nadeem Ahmad, who has worked in a number of EDI advisory roles and is a Trustee of Show Racism the Red Card, directly addressed whether there should be a list of “dos and don’ts” in the language that we use. Whilst I was hoping there would be an easy “yes” answer to this, his answer was, “no, there shouldn’t”. That’s because when we become prescriptive about what can and can’t be said, it opens up the opportunity for people to argue that there is nothing wrong about certain words being used under particular circumstances. Instead, he suggested that we should all have a list of words we try to avoid, and that we should be asking ourselves, “Do I need to use that word?”. This seems a much more pragmatic solution, and one to keep in mind.

Our final speaker was Chi Onwurah, MP for Newcastle (Central), who spoke about some of her personal experiences of growing up in Newcastle, and the importance of discussing the language we use. She spoke powerfully about the problems she has with the use of the term ‘political correctness’: my personal feeling is that this term can be used to mute criticism from those affected by what is perceived to be insensitive language. But surely we need to be making sure that we don’t cause offence to people unintentionally, not defending language deemed to be inappropriate?

My take-home message was, that whilst it is clearly worth putting in some work to understand what words are offensive or acceptable (and the University will be producing some guidance on that shortly), interpretation of language depends upon the context that it is used. But when people are offended unintentionally, the key response is to listen, understand, and learn for next time. I’m sure that other people will have different points of view, but we are all individuals, with our own views, and our own ways of expressing them. The key thing is to make sure that what we say, whatever the situation, is respectful and as considerate as we can be. And if we are challenged on the words we’ve used, listen carefully, and think about whether there might be a better way to say it next time.

Candy Rowe, Director of EDI (FMS)

There are two more workshops: 10th October 4-6pm with a focus on mental health and disability, and 17th October 4-6pm with a focus on trans and non-binary language the legalities of what we can and can’t say. All sessions are held in the Atrium with an afternoon tea provided. Book here.