Zoom Demo Sessions for 2021

Whether you are looking to use Zoom for the first time, need a refresher on a specific topic or just want to see what’s new, we are running another batch of our popular Zoom tutorials through to the end of February 2021.

Our new sessions are topic-driven, so it’s worth attending even if you have been to one last year. 

We run 3 x 30-45 minute sessions, covering the basics like signing in and screen sharing scheduling through to breakout rooms, annotations, whiteboards and polls.

If you use Zoom regularly or will be supporting Zoom users across the next academic year then we would highly recommend coming along – https://videoconferencing.ncl.ac.uk/advicenew/training/#zoom

We hope to see some of you there!

We also have an active Zoom community running (with over 600 members) if you are interested in joining?

Beware of targeted ‘spear phishing’ scams

In these unusual times, with most of us working or studying from home, we need to be even more vigilant and aware of our cyber-security.  In particular, look out for ‘spear phishing’ campaigns that attempt to steal valuable information and plant malicious software.

Spear phishing emails and media posts can be highly sophisticated and difficult to spot. They are carefully drafted and often appear to be sent by a friend or company you know, a colleague or even a senior member of the University. You may be asked to share sensitive information or to access a file or document which contains malicious software.

What should I do?

  • If you are unsure the request is genuine, simply delete it
  • Don’t respond, open any attachments or click any links
  • If the request seems unusual or unexpected, check directly with the sender (preferably by telephone)

Please remember:

  • These requests are not genuine and should just be deleted
  • The University will never ask for your password
  • If you receive an email asking for your password or sensitive details, it’s a scam

If you would like further guidance or if you have clicked on a link and provided any details, please contact the IT Service Desk on 0191 208 5999.

Not sure about an email? Just bin it.

IT Services toolkit to support working from home or off-campus

The toolkit highlights the options available for off-site access to University IT services and software. It provides guidance on which services to use, depending on the task, along with advice on the equipment or software you may need. 

Find out more about remote working: 

  • Accessing your email, calendar and files
  • Collaboration tools to help teams and study groups stay connected
  • Accessing University software and applications 
  • Secure working away from the University 

Go to the Remote and Home Working Toolkit

If you’d like advice on which service is best suited for your needs, please contact the IT Service Desk.