Don’t get caught out! A handy refresher on how to spot the scammers

Unsettling times of crisis and confusion provide an ideal opportunity for email scammers to catch people off-guard.

Criminal organisations are targeting medical research facilities with Covid-19 themed phishing emails, fake mobile apps, and fake web advertising.

We’re also aware of a phishing email which suggests ‘you have a new document from OneDrive’.  It appears to be sent by a member of the University or someone you know, but it’s not a genuine email and should just be deleted. 

We’ve created a short cyber-security refresher quiz to help you spot the scammers. It covers the following topics:

  • Understand why we need to keep certain types of information secure
  • Identify the types of information we need to protect
  • Understand the potential impact of a data breach
  • Remember practical steps we can take to keep information secure

Take the cyber-security quiz now.

New resources to help you get started with Office 365 and Teams

We’ve just created several resources on the University Microsoft 365 Learning Pathways site with tips and guides for remote working using Office apps.   Here are a few highlights from the guides:  

Get started with Teams

Remote & Home Working using Office 365

Also don’t forget… Guidance for Academic and Teaching Staff

LTDS, the FMS TEL Team and NUIT have been developing some webpages to support colleagues with the move to remote delivery of L&T. These are now on https://services.ncl.ac.uk/digitallearning/educationcontinuity/

LTDS, the FMS TEL Team and NUIT have been developing some webpages to support colleagues with the move to remote delivery of L&T. These are now on https://services.ncl.ac.uk/digitallearning/educationcontinuity/

There’s also a daily series of webinars on different tools and approaches to remote delivery including twice daily online drop-in sessions – the details are at https://services.ncl.ac.uk/digitallearning/educationcontinuity/support/.  

Group collaborating with PC

Covid-19 themed social engineering attacks against medical researchers

Criminal organisations are targeting medical research facilities with Covid-19 themed phishing emails, fake mobile apps, and fake web advertising.

Common themes include world outbreak maps, where to buy N-95 face masks, and communications fraudulently claiming to come from the World Health Organisation.

These emails, fake apps, and adverts contain ransomware that destroys critical research data, while also uploading that data to the dark web.

A UK medical research facility has already been hit by such an attack.

In our case, criminals are targeting home workers, who are no longer protected by the University’s firewall, and are using devices that may not provide the same level of protection as University devices.

We’ve published some guidance on how to protect yourself, and your important work, against these social engineering attacks and malicious software.

DirectAccess to University IT Services

When you’re using a University supplied, Windows 10 laptop to work remotely, DirectAccess allows you to log in to campus IT services and access your files. It starts-up automatically on your University managed laptop and runs in the background while you’re working.  

With DirectAccess you can: 

  • Access University IT Services and software 
  • Access SAP services (scroll down to the bottom of the SAP login pad and select the service you require labelled ‘DirectAccess’) 
  • Access your University files (H:Drive) and shared drives 
Best Practice 
  • You don’t need to download lots of files to your laptop, DirectAccess allows you to access and edit them in their original location 
  • If you do need to download large files or data, please do it out of normal office hours so the service isn’t slowed for others.
  • Please only use one DirectAccess enabled device per person. Using multiple devices has an impact on the quality of the service. 
  • For the best experience we recommend you use a wired network connection. 
Other factors 

Please consider the number of people accessing the internet in your household and the potential impact streaming/gaming/other online services may have on your internet connection. This may affect your DirectAccess experience.