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Students evaluate using Inspera for 21/22 Digital Exams

Inspera Assessment, the University’s system for centrally supported digital exams, launched for the 21/22 academic year. A key part of understanding how we better use digital exams is to consider ways to improve the student experience of taking a digital exam. Following the launch, the Learning and Teaching Development Service (LTDS) asked for student feedback from those who took a digital exam in 21/22.

142 students submitted their feedback.

Here are our findings:

65% of students were somewhat or very satisfied with their overall experience of taking their exam using Inspera.

A pie chart titled ‘How satisfied are you with the experience of taking your exam(s) using Inspera?’ depicts that students reflected their experience(s) as: 1. Very dissatisfied 11%. 2. Somewhat dissatisfied 14%. 3. Neither satisfied nor dissatisfied 10%. 4. Somewhat satisfied 30%.   5. Very satisfied 35%.
Results of the Inspera Student Evaluation

How easy is Inspera to use?

81% of students found starting their Inspera exam somewhat or very easy.

80% of students found handing in/submitting their Inspera exam somewhat or very easy.

When asked to compare a written exam paper and an Inspera paper which included written questions where students could type their answers, 63% of students stated they found it somewhat or much better using Inspera.

Is Inspera better for Take Home or on Campus PC cluster exams?

85% of students were somewhat or very satisfied with their overall experience of using Inspera for their take home exam(s).

73% of students were somewhat or very satisfied with their overall experience of using Inspera for their PC Cluster exam(s).

Thoughts for the future

Inspera seems to be a hit with students overall; the experience of using it is largely positive, with Inspera Take Home papers gaining the highest satisfaction scores. PC Cluster Inspera exam satisfaction scores showed the majority of students were satisfied with their overall experience. Feedback clearly indicated many students felt re-editing written answers works well in Inspera (and is better than trying to edit paper based written exams).

The most common concern raised was around plagiarism. LTDS is keen to work with colleagues to alleviate student concerns and ensure that the provision is developed and supported going forward.

LTDS opened its provision for digital exams to all modules, and the number of planned digital exams for 22/23 has increased.

To better support students before their exam, the LTDS recommend students practise with Inspera. Our survey showed 60% of students tried at least one demo before their main exam; we’d like to get that figure up! Practice exams can help with learning to use the tool and they are accessible via Canvas.

Try it out:

Student Inspera Demo Course

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Announcing the University’s new Digital Exam System: Inspera Assessment

In September 2021 we will be launching a new system for centrally supported digital exams, called Inspera Assessment. Implementing the system will enable the Digital Exam Service to: 

  • Deliver secure locked down present-in-person exams on University computers and students’ own laptops, monitored by University invigilators 
  • Ensure that digital exams are accessible to all our students, and enhance the student experience of exams 
  • Increase the University’s digital exam capacity in the long term 
  • Enable more authentic exams by introducing new functionality

New exam types possible with Inspera will include:  

  • Students taking written exams online, by typing their answers on computer, and incorporating drawings or written calculations done on paper into their online answers where needed. 
  • Allowing access to specific online resources or applications during a secure exam, using allow listing functionality. 

Introducing Inspera is a big step forward for education, assessment and feedback at Newcastle University.  Adopting a specialist digital exam system allows us to do much more than would be possible if we continued to use the Virtual Learning Environment for digital exams.

Choosing a digital exam system 

Inspera has been selected as our digital exam system following a rigorous procurement process, which began with requirements mapping workshops in February 2020, attended by over 60 academic and professional services staff.  The procurement was postponed for a year as a result of the global pandemic, and restarted in semester 2 2020/21 when colleagues had the opportunity to feed in any new or updated requirements via an online survey.   

Once the tender was issued key digital exams stakeholders contributed to a rigorous evaluation process to decide on the system that best fit our requirements.  Students and staff were invited to volunteer for usability testing in each system that met the mandatory technical requirements. The team are very grateful to the 36 colleagues, and 13 undergraduate and postgraduate students, who completed a total of approximately 150 hours of usability testing between them! 

Inspera scored the highest overall for both usability, and for technical and functional requirements. 

Rolling out Inspera 

As standard all 2021/22 modules that have a present-in-person digital exam in MOFS will use Inspera.  If the public health situation requires, it will be possible for these modules to use the system for open book take home exams.

Numbas maths assessment system remains an option digital exams that need specialist mathematics functionality.

The system will be available for additional new digital exams from 2022/23 onwards.  There will be opportunities in the coming months to see demonstrations of the software, and learn more about the new types of assessment that it makes possible.  If you would like to learn more now, please contact digital.exams@newcastle.ac.uk. 

How to get started  

The Digital Exams Service team will contact all 2021/22 module teams with a digital exam in their MOF at the beginning of September, with details of the process for preparing their exam. 

Training will also launch in September 2021, and all colleagues who will be using Inspera in the new academic year are encouraged to sign up.   

Online resources to help students prepare for a digital exam will be published in September, and students will also be able to try out a demo exam in Inspera to help familiarise themselves with the system. 

If you are interested in introducing a new digital exam using Inspera in future, or if you have any queries about a 2021/22 digital exam, please contact digital.exams@newcastle.ac.uk. 

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Digital exam system usability testing

Are you a member of academic or professional services staff interested in digital exams?

The digital exam system procurement process is going ahead as planned, and we are making adjustments to enable staff to participate in usability testing while remote working. 

We appreciate that this is a very busy time for colleagues across the University. However, it is necessary to go ahead with usability testing now to support the digital exam system procurement process.  If you are interested and have capacity to participate in usability testing your contribution will be very valuable. 

We are looking for volunteers to test digital exam systems, to help assess how user friendly each one is.  Testers’ feedback will be a key part of the evaluation stage of the tender process, and have a direct impact on which digital exam system the University introduces from next academic year.   

Usability testing is open to all University staff.  You can choose to test from the perspective of either: 

An exam administrator testing how to create exam settings, and manage marking and moderation processes.  Approximately 90 minutes per system. 

An academic testing how to create exam questions, and carry out marking and moderation.  Approximately 2 hours per system. 

To participate you need to commit to test all of the systems that meet the University’s mandatory requirements, which we estimate may be between 2 and 4 systems.  This is required to ensure that the evaluation process is fair, and we’ll be able to confirm the number of systems being tested the week before the testing begins.   

Full instructions and video demonstrations will be provided for each testing task. You can complete the testing tasks at any time that suits your schedule over the usability testing period from Monday 1 June to Monday 15 June. 

To register your interest in doing usability testing please complete this form by 12 noon on Tuesday 26 May 2020.  Please contact digital.exams@newcastle.ac.uk with any queries. 

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Transition to the Digital Exams Service: A Timeline

Following our October 2019 post introducing the digital exam service, we have a progress update and some news about what’s happening next.  Centrally supported digital exam provision (including the OLAF Service, and the Diversifying online exam provision project) is being combined into a single service, and we are reviewing our requirements ready to tender for a system that meets our needs. 

February 2020 

Requirement Mapping Workshops will be taking place. The outcomes of these sessions will help to inform the requirements that we will take to system providers.  All academic and professional services staff with an interest in digital exams are invited to contribute.  Please sign up via the link to have your say! 

March 2020 

Tender for digital exam system (30-35 days response time). A set of final requirements will be issued. 

April – May 2020 

Scoring of tender submissions against requirements will take place alongside user testing of software that meets our mandatory requirements.  Look out for updates about how to get involved. 

June – July 2020 

A provider will be awarded the contract to supply a digital exam system to the University.  

Following this, work will be undertaken to move as much of existing digital exam questions and content into the new system as is possible. 

August 2020 

The new system will be vigorously tested and integrated with University systems. User guidance and training for all stakeholder will be developed. 

August assessment period

Any exam deferrals and resits in the August assessment period will need to be completed/submitted in Canvas. The Blackboard license ends on July 31st and from that point no staff or students will be able to access that system.

Schools should adopt the same method of assessment that was used in Semester 2 for any resits/deferrals in the August assessment period. If a Blackboard test was used in the Semester 2 assessment period, then a Canvas quiz should be used in the August assessment period.

If you ran an OLAF exam in Semester 1 you can either deliver the resit using a Canvas quiz or a Turnitin submission.

Information and support is available via the Education Continuity webpages.

September 2020 

Digital Exam Service launches with new software – OLAF is no more. 

All digital exams previously taken in both Blackboard as part of the OLAF service and in WISEflow as part of the Diversifying Online Exam Provision project will be delivered using the chosen software. 

Training will be offered to all academic and professional services staff involved in delivering digital exams, and briefing information will be available for students. 

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Expanding and diversifying online exam provision

Student working on a computer

In 2017/18 academic year the University launched a project that aims to make online summative assessment possible for a wide range of assessment types and in non-cluster environments, which is one of the objectives in the TEL Roadmap.

The project focuses on two key areas:

  • Expanding the types of online exams that we can deliver here at Newcastle
  • Exploring the possibility of students using their own laptops to take secure online exams

Continue reading “Expanding and diversifying online exam provision”