Listening to Neurodivergent Student Voices: Shaping an Inclusive University

We have created a new resource with our students to help us create a more inclusive university experience.

Neurodivergent students are a growing and important part of our university community, yet many still encounter barriers that impact their ability to thrive. With increasing numbers of neurodivergent students enrolling each year, most colleagues will interact with them regularly—whether they realise it or not.

Many of our students struggle with traditional academic structures, unclear expectations, and inaccessible learning environments, often without formal support plans in place. By making small adjustments and genuinely listening to our neurodivergent students, we can create a more inclusive university experience that benefits everyone—not just neurodivergent students, but the entire learning community.

How the Project Started

This project emerged from recognising that student needs are evolving, and traditional academic structures do not always provide the necessary support for neurodivergent students. With funding from LTDS, we collaborated with the Student Health and Wellbeing Team to ensure that student voices remained central to this project.

Hearing Real Student Experiences

Our key focus was understanding how neurodivergent students experience university life, both academically and socially. We used a framework called Key Aspects of Student Academic Life, which helped us examine crucial areas such as learning environments, social interactions, and overall student wellbeing.

We recruited students through JobsOC, then held relaxed, open discussions where students shared their perspectives on university life—what works, what doesn’t, and what could be improved. Their insights were honest, eye-opening, and full of valuable ideas for change.

Creating a Resource for Staff

From these discussions, we developed the Understanding and Supporting Neurodivergent Students Canvas course. The course is flexible and self-guided, allowing Newcastle University colleagues to explore the sections most relevant to them. Whether it’s deadlines, adapting to university life, or common challenges, the course offers real student perspectives and practical recommendations for staff.

The course covers a range of key topics, including:

  • Introduction to Neurodiversity
  • Key Aspects of Student Life
  • Creating an Inclusive Learning Environment
  • Support and Resources

Why Student Voices Matter

One of the most powerful aspects of this project has been hearing directly from students. Many shared not just their struggles but also practical solutions, demonstrating how valuable their voices are in shaping a better university experience.

By listening to students, we have already made positive changes. For example, students told us they like using the Room Finder tool to see what a classroom looks like before attending, as unfamiliar environments can cause significant anxiety. However, many students were unaware of this tool. Thanks to their feedback, we have made it more accessible on the Student Timetables webpage. Hopefully, this is just one of many positive outcomes from this project.

What’s Next?

This project has highlighted the importance of truly listening to students. By ensuring neurodivergent voices are heard and acted upon, we are taking steps towards a more inclusive and supportive university for everyone.

If you are interested in learning more about supporting neurodivergent students, you can self-enrol in the Canvas course using the following link: https://ncl.instructure.com/enroll/B9YKFJ.

Netiquette

social media etiquette

We just had to re-post this excellent guide to Netiquette, online etiquette for students.

If your course contains online elements like a discussion board, blog or Twitter, this guide is a great way of talking with students about how to interact with each other in an academic setting.  Feel free to take it and adapt it in whatever way suits your course or students!

Thanks Melanie Barrand (Leed University) for putting this together and for letting us use it:

‘Netiqutte is a set of informal rules or conventions which can help ensure your online communication is clear, respectful and courteous. There are numerous versions of netiquette rules in existence however they all have the same central message: Be nice to each other, stay on topic and do the best you can.

Be nice to each other:
•Remember where you are and act accordingly. Robust discussion, or critique in a blog or discussion board does not require insults or slights.
•DON’T SHOUT: TYPING IN ALL CAPS IS PERCEIVED AS SHOUTING. Use your Shift key.
•Be careful with your language and remember your audience – some conversational language and common idioms may not mean the same things to other readers.

Be helpful:
•Spell well.
•Write sentences, consider using paragraphs, and use punctuation (it’s free!).
•Use plain english.
•Don’t uz txt spk.
•Construct informative subject headings: A thread or post titled ‘Some reasons for Henry’s military success’ will be much more informative in a discussion about Henry ll than one titled ‘Henry’.
•Use formatting, bullet points and headings where necessary to add clarity to your communication.

Stay on topic in discussions:
•If your question or post in a discussion board is off topic but still related to the discussion begin your subject title with OT: to mean off topic. If your post is significantly or perhaps completely off topic, post it in another discussion room, perhaps the one set up for general questions.
•If your tutor asks you to reply in a specific thread please do so, don’t start a new thread.
•Avoid repetition. If another student posts a message making a point with which you agree, resist the temptation to post lots more messages saying ‘Me too’ or ‘I agree’. You should always say more, perhaps explain why you agree, or bring more evidence to support your position. Equally, if you disagree, explain why.

Quote or cite where necessary:
•If you quote from other people’s messages in yours, be careful to ensure the meaning of their words remains intact. People may be offended if you misquote them.
•Quote only where necessary. In a threaded discussion you don’t need to quote all of the text that came before yours. In a blog comment, a small quote from the original post will help contextualise and anchor your reponse.
•Be aware of copyright. Ensure that any material you reuse in your online communication is free from copyright issues. If you did not create the content yourself, you will need to check copyright.
•If you use a source, cite it – other people in the discussion might want to use the material and your citation will help them find it. To learn more about referencing, try a referencing tutorial from Skills@Library.’

You can read the original piece here.