Tag Archives: user testing

Digital exam system usability testing

Are you a member of academic or professional services staff interested in digital exams?

The digital exam system procurement process is going ahead as planned, and we are making adjustments to enable staff to participate in usability testing while remote working. 

We appreciate that this is a very busy time for colleagues across the University. However, it is necessary to go ahead with usability testing now to support the digital exam system procurement process.  If you are interested and have capacity to participate in usability testing your contribution will be very valuable. 

We are looking for volunteers to test digital exam systems, to help assess how user friendly each one is.  Testers’ feedback will be a key part of the evaluation stage of the tender process, and have a direct impact on which digital exam system the University introduces from next academic year.   

Usability testing is open to all University staff.  You can choose to test from the perspective of either: 

An exam administrator testing how to create exam settings, and manage marking and moderation processes.  Approximately 90 minutes per system. 

An academic testing how to create exam questions, and carry out marking and moderation.  Approximately 2 hours per system. 

To participate you need to commit to test all of the systems that meet the University’s mandatory requirements, which we estimate may be between 2 and 4 systems.  This is required to ensure that the evaluation process is fair, and we’ll be able to confirm the number of systems being tested the week before the testing begins.   

Full instructions and video demonstrations will be provided for each testing task. You can complete the testing tasks at any time that suits your schedule over the usability testing period from Monday 1 June to Monday 15 June. 

To register your interest in doing usability testing please complete this form by 12 noon on Tuesday 26 May 2020.  Please contact digital.exams@newcastle.ac.uk with any queries. 

Have your say on the University’s future VLE

Do you want to help inform the University’s decision on the future VLE?

The University is well underway with the review of its Virtual Learning Environment (VLE) and following the in-depth consultation that has taken place with staff and students over the past 18 months, the project team have worked hard to ensure the University’s requirements have been captured in the official tender which will be published later in February.

Once we receive suppliers’ responses to our tender, members of the project team will analyse these and will initially determine which suppliers meet our mandatory (pass/fail) requirements.  The project team will then score suppliers based on their responses to our highly desirable/desirable requirements.

We need your input….

The quality of the user experience is a very important element to our tender and will have significant weighting in our scoring process. We would really like both staff and students to get involved with this. During April to June, we will have access to test accounts for the systems that have met our mandatory requirements and volunteers will be asked to undertake a series of tasks, assessing each for ease of use, anticipated support required and system confidence.

It is essential that colleagues involved in this process review all systems that meet our mandatory requirements but it is not anticipated that this will take more than half a day. You will have the option of an organised workshop or completing the tasks in your own time and further details will be provided in the coming weeks.

We need representation from both academic and professional service staff with varying degrees of VLE experience from absolute beginners to expert users.

If you are interested in being involved, please complete this expression of interest form. 

On behalf of the project team, I would like to take this opportunity to thank you for your engagement throughout the consultation period which has been crucial in getting us to the point of publishing our tender documentation. I look forward to working with you during the next exciting phase.