Stakeholders – First Client Meeting
Client Meeting 11/10/2017
Throughout the meeting we address a number questions and highlighted areas we need to further research. This will be done through a meeting with the direct client and youth council members. We have also outlined that secondary research such as previous council minutes, youth data for the local area and the comparison of North Tyneside council and others in the country that have been successful regarding similar issues would be beneficial. A key component that as a group we feel we now clearly understand who the stake holders ae and the level of importance within each of those.
Long Term Purpose:
- Youth feeling apart of the council and the decisions made
- UN Convention (children should be involved in decisions that impact them)
- Engaging the youth in matter locally
- North Tyneside leading the way for encouraging youth to be involved
- Participating at younger age has long term benefits
- Encourages involvement in other aspects of life (eg. Political)
Environmental Challenges:
- The progress as be so far limited
- Cleaner streets
- Recycling issues
- Physically looking after the street scape
- Energy saving
- Improving the area and how that reflects and improves self-image and pride of a community
Why are you doing this project?
- Being youth ourselves we can engage on a better level and understand why those involved want to be heard with their concerns
- Environment is an element in this council that is currently lacking but a major issue both locally, nationally and globally
What Stakeholders are in the brief?
- North Tyneside Council
- Mayor
- Youth Council
- Youth Mayor
- The community
What collaborative exchanges are challenging for them currently?
- Youth council is only presenting their ideas and concerns in basics forms such as hand drawn images therefore hard to convey this seriousness to the council
What do they want to solve together?
- Yet to know will follow up directly after a meeting with the youth council directly
Short Term Goals (week 5)
- Meet the youth council
- Talk to Julia (direct contact for project)
- Outline what digital method would be most effective
- Find out the main issues that the youth council wants to the change. Find out if these changes would have to go to a planning process?
- Address if we are aiming to provide a solution to one main issue or multiple
Long Term Goals (week 12)
- Provide a digital method that allows young people to present their ideas or concerns in a way that adults will take the information seriously (eg. statistical evidence)
- Ensure the youth council feels the method we design will be useful long term
- Allow the digital method to be used to engage people in multiple issues that directly affect them within their council
Hello team,
thanks for the extensive reflection. It seems that you had a good / helpful discussion with Julia in the meeting. The list of long-term purposes; project-specific short and long-term goals is very helpful. This will give you a good guide for your project. Perhaps over-time revisit those goals and check (1) which ones have priority and can be addressed in your project, (2) which ones could perhaps be specified further. In further interviews, perhaps try to also priorities the kinds of environmental issues in your list that you could address easily and that are also important for the stakeholders (to focus your efforts).
The recognition that students presently submit images to the council as evidence is very interesting and you should further explore this mechanism (through a basic process map perhaps). This is a strong indication of a step that might be improved or changed in an innovative way.
So in summary: your post answers lots of questions, but perhaps could go into more depths in select parts… for example, you also went to the workshop on Friday and got to learn about key issues… Those key issues or a brief discussion of this could have featured here. I feel that this could be combined with a good stakeholder map (as we started in the session) expanding on the section “What Stakeholders are in the brief?”. With your user research you partly should elaborate on those stakeholders and determine which ones are key and what concerns, goals they may each have (for example in the steps to influence the council through the young people’s input).