Blog week 9-
This week we looked at user testing in order to provide a successful app. It is important that we get feed-back in order to improve the app for Chase Park users before we submit our final design. When planning what testing would entail, we think it would be useful to get Alan and Ken from Friends of Chase Park, Claire from Gateshead Council and a number of children from Front Street Primary School to trial our prototype which would be in the form of a power point. A way of carrying out the testing would be by conducting a 5- Act Interview. Firstly, a friendly welcome. Secondly, context questions- asking whether they use Chase Park, how often they go, if an app would be relevant to them etc… Thirdly, introduce the prototype, explain what it is. Fourthly, task – get them to carry out tasks on the app e.g. can you tell us an event or find and create your secret group. Fifth, quick debrief, get their feed-back about the app. When using the app and carrying out the tasks stated above we would get them to think out loud in order to understand the process through new eyes. When it comes to carrying out the user testing it will involve myself, Laura and James. Louis was heavily involved with creating and providing the prototype so as a group we feel it best that he isn’t involved in the interview/testing process. In order to make the app realistic for our testers we are going to be using power-point which will show the images of the app. Hyperlinks will be in place to allow movement between the app pages.
Hello team, thanks a lot. You have captured essential features of planning for your usability testing sessions. Please expand on critical questions: such as whether the format would differ for school kids versus your older project participants. We have had some discussions about it via email – please let this guide to inform your user research planning as well. In terms of the user research sessions: I’d strongly encourage you to consider context and also specify which user journey you wish to test.. What are your goals? Have you written them down somewhere? I’d also encourage you to refer to the reading materials when referencing the five-act interview (that’s from Jake Knapp’s book). Much of that would be for the reflective log. Onwards.
Hi guys, I’m glad you’ve captured the importance of user testing here. It sounds like a logical process you’re going to follow for it. I also like how you’ve thought carefully about team work and the fair division of tasks – it shows us you’ve worked well together and demonstrates good project management skills.
I would think about what you’re going to do with the feedback from the different stakeholders and what the value is of getting a broad range of perspectives on it. Are you going to change / adapt your designs in any way, or indicate how you could change them in a future design phase at least? And like Sebastian says, I would like to know what your plans are for adapting this with the children. Just email me and Sebastian if you would like help getting back in touch with the school to organise a short session for after Easter.