SIA week 3 Log

Log 3

This is the week 3 log for SIA. This week we have been working on user research for our stakeholders including Nigel Todd, David Webb, Jude Murphy, Katrina Jordison and the local residents of the Wingrove area. The two methods we chose to use to collect our user research are door to door surveys and interviews with local residents and the project partners.

Door to door survey: We have chosen to survey the local residents as surveys generate quick statistical data about our chosen sample. Surveys can be very useful in this sense as they will help us understand the big picture and provide us with statistics that can help to inform the direction of our project. Since we are obtaining this data in a door to door format, it is critical that the survey is short and questions are concise to ensure we capture the main opinions we are after.

Interviews with project partners: For the project partners (Nigel Todd, David Webb, Jude Murphy and Katrina Jordison) we chose to interview them informally. With these interviews, we can interchange views and ideas and hopefully collect information that will enable a deeper analysis of a given problem. Hopefully we will engage in a lengthier conversation which touches on their current aims for public engagement and digital platform and the issues the organisations deal with on a neighbourly basis.

What insights we hope to gain:

From our user research, we hope to gather a much more detailed insight into the project. We chose these two methods as they will help us obtain information on opinions and perceptions on a local and professional level. By collecting this data we hope to gain knowledge on how the area is managed now, and how residents are made aware of events and developments within the community. From the interviews with the organisation members and David Webb, a senior lecture in town planning and also a local Wingrove resident, we hope to gain knowledge of how they feel on an organisational level, as well as a paralleled local level, about how the area currently engages with projects and events, and how they think this could be improved for the future. In addition, we also hope to gain a wider image of their vision for the future of the area.

Questions we have come up with for…

Local Residents:

1. How do you feel about community interaction within the area now?

• Do you think this could be improved?
• Could this improvement be in the form of a digital platform? If so what would you like to see?

2. What is your experience of the current use of the facilities in the area?

• How did you hear about the reuse of the building on Arthurs Terrace?
• Would you engage with the building after its refurbishment?
• Any ideas for the building?

3. Do you think that interest in community connection is focused on by a certain demographic? (one of our stakeholders being schools).

• What do you think to using the primary school as a main stakeholder?

Project Partners:

1. What is your role and background, in the area/community?
2. How do you feel the area receives information and communicates internally now?
3. How do you currently attempt to engage with the public?
4. What are your aims for the area? And for public engagement?
5. Could public engagement be progressed by the involvement of a digital platform?

David Webb

1. What is your role and background?
2. How do you feel, as a local resident, information is distributed now between the community? Is there a social space for the residents?
3. How do you feel, as a professional, the area is managed by the different organisations? Is there anything that could improve this for future progression?
4. Do you have any opinions on the current use of social media to connect the different events/organisations within the area?

Below are photographs of our session together in which we brainstormed different questions and ideas for the user research process.