Inspera – New Feedback release option 

Assessment Feedback Digital Inspera Exams 

Markers can release a ‘common feedback’ statement to all students once all submissions have been graded. This common feedback should relate to the full exam. Feedback about specific questions can be addressed using Page Notes (you can also view a demo page note functionality). 

Important note: Assessment Feedback must be created before confirming marks. Once marks are confirmed, the option in Inspera will be greyed out.  

To use this feature, the candidate report must be enabled, for further details on Inspera feedback release and how to enable the candidate report please see our feedback release webpage 

Instructions for use of Assessment Feedback: 

  1. Within the Inspera Grade tool, to the left hand side you have workspaces. Go to the Planner workspace  
  1. Select ‘Assessment Feedback’ 
  1. This allows you to provide feedback to all students using the following methods: 

a. Text 

    b. Audio 

      c. Attach a file 

        The example below is a Text feedback box. There is a rich text editor option for the general feedback. 

        1. Once you’ve created your feedback, click Save 
        1. For students to view this feedback on Inspera, you must enable the candidate report and select the appropriate the feedback release settings in Deliver options under ‘After Test’
        1.  ‘Enable general feedback for assessment’ 
        1.  ‘Share assessment feedback with candidates’  

        Important note: Assessment Feedback cannot be edited after the Candidate Report has been released to students.  

        Developing Graduate Teaching Assistants: A co-created developmental space via community building chat​

        Venue/Time:    19 June 2024, University of Sheffield

        Network:            AdvanceHE_GTA Developers Network

        Who:                    Dangeni, Professional Development Adviser, LTDS and

        Minki Sung, Postgraduate who Teach, HaSS

        Graduate students frequently act as instructors for labs and lead seminar discussions while juggling significant research and academic duties. This dual role places graduate teaching assistants (GTAs), or Postgraduates who Teach at Newcastle University, in a unique position. The Academic Practice Team at LTDS provides essential training and community support through various routes: 

        1. Introduction to Learning and Teaching in Higher Education (ILTHE) 

        This blended learning programme offers those with little to no teaching experience an opportunity to explore key concepts and issues in Higher Education teaching. It aims to equip participants with the practical skills and knowledge necessary to begin teaching and supporting learning at Newcastle University with confidence and enthusiasm. 

        1. Evidencing Learning and Teaching (ELT) 

        This pathway, accredited by Advance HE, leads to recognition as an Associate Fellow of the HEA (AFHEA). It is designed for Postgraduates Who Teach (PGRwT) at Newcastle University who want to develop their early teaching careers in Higher Education. The syllabus and assessments are based on standards set by Advance HE, focusing on the professional practice of teaching and supporting learning as described in the Professional Standards Framework (PSF).  

        1. Graduate Teaching Assistant (GTA) Community Building Chat 

        An online communication platform has been developed since 2023 to allow PgRs who Teach to continue engaging with teaching practices. This initiative emerged from the anticipation that micro-teaching sessions could focus on sharing PhD research and provide opportunities for those interested in further developing their teaching skills after completing the ILTHE and ELTS pathway. 

        Following last year’s discussion at the Advance HE GTA Network event at the University of Manchester, this year the community continued these discussions at the University of Sheffield on June 19th. The event aimed to champion the voice of GTAs, sharing ideas, resources, and educational development practices across the sector. The day featured three main themes: developing teaching competencies, inclusion and its relationship to GTA work, and institutional approaches to GTA development, with speakers from UK institutions sharing effective practices and case studies. 

        Case 1: Effective Use of Peer Teaching and Self-Reflection for Pedagogical Training 

        A notable example from colleagues at the University of Sheffield highlighted a training method for GTAs teaching in engineering laboratories. This training, based on session-specific content and contextualized pedagogical material, emphasized self-reflection and peer teaching. 

        It included individual and group sessions where GTAs could practice before engaging in real teaching, building their confidence, supporting self-reflection, and developing student-centered teaching skills. By comparing their training perceptions with their teaching assessments and feedback, the programme demonstrated its effectiveness. 

        These figures are from Di Benedetti, M., Plumb, S., & Beck, S. B. M. (2022). Effective use of peer teaching and self-reflection for the pedagogical training of graduate teaching assistants in engineering. European Journal of Engineering Education48(1), 59–74. https://doi.org/10.1080/03043797.2022.2054313

        Case 2: Towards a Toolkit for Supporting GTA Teaching Identity 

        Colleagues from University of Glasgow shared another excellent example, a training model that supports GTAs in developing their teacher identity through best practice pedagogy, Brookfield’s lenses of reflection (see figure below), and graduate attributes has been considered and embedded. This model aims to enhance GTAs’ ability to engage with and confidently deliver active learning practices, thereby generating stronger learning experiences for undergraduate students. 

        This figure is from https://learningportfoliorichter.wordpress.com/2022/10/09/reflecting-on-myself-through-brookfields-four-lenses/

        Case 3: Newcastle University GTA Community Building Chat 

        As the lead and convener of ILTHE and ELTS, as well as the creator of the community building chat, I invited Minki Sung, a PGRwT from HaSS, to co-present with me. The following section is taken from Minki’s reflection. It outlines his motivations, benefits, impact and areas for follow-up. 

        Motivations 

        After attending the introductory workshop, i.e., ILTHE and six ELTS sessions on applying for associate teaching fellowship, I decided to participate in the GTA community to enhance my current teaching practices. 

        Firstly, the motivation for joining the GTA community chat was that it didn’t require much time commitment. At that time, I had my PhD project, teaching responsibilities, and research assistant work for government projects. Secondly, there was no dedicated teaching community for PGRs who teach, except for the GTA community chat. By sharing some challenges and best practices with other TAs, I realized that I was not alone in struggling to increase student attendance. Thirdly, my previous experience as an educational military officer in my home country made the PGR demonstrator role familiar, but seminar-leading was quite new to me. Learning how other TAs lead their seminars and manage teaching difficulties was valuable. 

        Gains 

        A GTA community chat offers several advantages. It provides a platform to share teaching-related anxieties and concerns with minimal time commitment (one hour per month). It also facilitates the integration of research and teaching skills, broadening the understanding of different TA roles: PGR demonstrator, seminar leader, lab leader, and guest lecturer. 

        Personally, I learned the value of student interaction and understanding their different needs based on their learning stage. For example, Stage 1 students sometimes view their first year as a “party year,” which was surprising to me. Also, most students prefer visual and technological content over reading or seminar discussions. I am interested in exploring the access and using technological tools, although in my country, I would have to pay for these gadgets. Additionally, I was able to support and challenge students’ thinking using various case studies from my experiences in South Korea, China, Japan, and Vietnam, which was able to foster their critical thinking. Finally, I could pilot test some teaching ideas with other TAs and gain valuable feedback. 

        Impact of Community Engagement 

        The ELTS initially offered six workshops, providing a good starting point for PGRs assuming teaching roles in higher education. However, further development is necessary to share best practices and address challenges. For instance, at a recent sociology TA workshop, the lack of training after the ELTS workshop was highlighted. I suggested introducing a GTA community chat to gain practical experience together.  

        In summary, participating in this GTA community helped me understand my students’ needs and integrate my knowledge into their learning process effectively. This involvement also had a larger impact, as I connected with some PGR and PGT students in my seminars and labs, which helped me perform effectively as a school rep. Ultimately, many PGR colleagues and PGTs nominated me for School Rep of the Year, and I won the award. 

        Current Gaps and Challenges in Participating in the Community Chat 

         Advertisement and Participation 

        As a PGR school rep in the School of Architecture, Planning, and Landscape, I’ve observed similar challenges with participation between the PGR community cohorts and the GTA community chat. Some TAs hesitate to share difficulties, fearing it may be perceived as a weakness and jeopardize future TA opportunities. Additionally, disciplinary differences pose a challenge. Each discipline has its teaching requirements and TA recruitment practices.  

        Additionally, nurturing the GTA community chat may rely heavily on word-of-mouth within the PGR community. Utilizing networks established by PGRs who have completed ELTS workshops and achieved D1 certificates could enhance visibility and participation in the community chat. It needs to be advertised with a clear message that it will benefit any PGRs interested in teaching post-PhD. 

        Thank you for taking the time to read this GTA-themed blog post. Please get in touch at apt.lts@newcastle.ac.uk if you’d like to chat about our pathways and your practice! 

        Inspera: June 2024 – New Features and Resources  

        New Feature: Grading of Candidate Selected Questions (CSQs) 

        If you are marking an Inspera exam where students have been given an option to answer certain questions from a range of question options (i.e. students answer one out of three possible questions), this is known as Candidate Selected Questions (CSQs). When in use, the grading per student function (where markers would move to the next student awaiting grading using the downward direction arrow), meant that markers were shown the next student in the list, even if they had answered an alternate option.  

        Now, markers who move to the next student using the direction arrow next to the student information (as shown below), will find clicking the down arrow will take them to the next student who answered the same question option. This means that marking of a particular question can be achieved. 

        More information about the candidate selected questions feature can be found on the Inspera Help Centre.   

        New Feature: Deleting Multiple Questions 

        It’s now possible to select more than one question and delete in bulk. Previously, the deletion was only possible per question. Deletions should only occur if you no longer wish to use the question, for example, if you found errors or will no longer use the question in future.  

        Deleting questions can be done via the Author Tab.  

        To delete multiple, select the tick boxes on the left hand side of the questions you wish to delete. 

        Multiple questions can be deleted simultaneously by using ‘move to trash’ – a pop up which will appear on the bottom panel. 

        New Resources

        The Digital Exams Team have created some new resources for colleagues. We have a brand-new website dedicated to the use of Grading Committees in Inspera. This website provides users information about what these committees are, how to use them and Frequently Asked Questions area.  

        We have also recently released information on our colleague facing Inspera webpages relating to Inspera Feedback Release, as well as an Inspera for Professional Services Colleagues area.  

        Inspera Marking: Hints and Tips

        As we enter the assessment marking period, the Digital Exams Team want to share some marking ‘hints and tips’ for Inspera Digital Exams. Check out some of our hints and tips listed below. 

        Hints and Tips

        1. To attach yourself to an exam as a grader, make sure you click the link from the Inspera assignment point in Canvas. This takes you into the ‘Deliver’ area of the exam and you can click the ‘Open in Grade’ button to enter the ‘Grade area’. 
        1. If you need to search for a specific student, within the ‘Overview’ section of the Grader area, you can search for a student number to locate their submission. In the screenshot below, ‘stutestX’ is a placeholder for a student ID. In your exams you will see student numbers listed instead. 
        1. If you are in the Grade area and need to go back to the Deliver area (for example, to set the feedback settings), there is a shortcut available. Click the ‘Options’ button at the top of the screen and navigate to ‘Shortcuts’. Select ‘Deliver’ and click ‘Open test in Deliver’, 
        1. It is possible to download raw marks from Inspera as an Excel file. Click the ‘Options’ button at the top of the screen and navigate to ‘Downloads’. Select ‘Marks as Excel file’, 
        1. As standard the Digital Exams team will set up the Canvas assignment associated with your Inspera exam as 100 points. This means (once released) students will view their Canvas Gradebook mark as a proportion. If you’d like students to see raw marks, please edit the Canvas assignment points area to match that of your total Inspera marks.  
        1. For manually marked questions, Graders can add Annotations to student submissions. Within student submitted text, click the left mouse button and move the mouse across the text you want to annotate. Click Annotate:  
        1. Within the Grade ‘marking’ area there is a search icon for students now for all graders. When marking, use the bottom panel to navigate to specific students using their ID. For example: 

        Further Support

        Webinars

        The Digital Exams Team run two dedicated marking webinars which colleagues can book onto: 

        These training webinars cover a range of marking workflows, including how to amend auto-marked questions and adding annotations to manually marked questions such as essays. 

        Videos

        There are a range of marking videos available on the Inspera L&T website which provide on-screen demonstrations of grading tasks. 

        Feedback Release

        If you would like to release feedback to your students on your auto or manually marked Inspera questions, check out our dedicated webpage on Inspera Feedback Release for further information.

        Further questions?

        If you have any questions about marking an Inspera exam, please contact the Digital Exams Team via Digital.Exams@newcastle.ac.uk.  

        If you have any hints or tips that you think we could add to the above list, please do share them with the Digital Exams Team. 

        Demonstrable impact on teaching and learning: 2024 The Association of National Teaching Fellows (ANTF) Symposium 

        Each year, the National Teaching Fellowship Scheme (NTFS) and the Collaborative Award for Teaching Excellence (CATE) celebrate and recognise individuals and collaborative work that have had a demonstrable impact on teaching and learning.

        ANTF symposium

        As a professional development adviser in the Academic Practice Team at LTDS who support colleagues learning and teaching development as well as the deputy TEAL at Newcastle University who support the NTF and CATE nominations, I attended the 2024 The Association of National Teaching Fellows (ANTF) Symposium at Nottingham Trent University, Nottingham, UK, on 23rd to 24th April, which features two days of sharing and reflections from NTFs and CATEs in relations to wellbeing, Innovation and Impact, Reward and Recognition and Equity and Ethics. 

        National Teaching Repository

        A variety of effective practices and resources have been introduced throughout the conference. For example, the National Teaching Repository, which is an open access online searchable database where tried and tested strategies ‘that work’ can be housed and harvested. Contributing and sharing your effective teaching and research via the platform means effective ways to Measure the impact of practice as well as making the resources more discoverable, shareable & citable as you will Attain a unique DOI for each item uploaded. 

        The National Learning and Teaching Focused Network

        Another example is The National Learning and Teaching Focused Network, which connects colleagues in learning and teaching focused roles across the UK Higher Education sector. Through a one-hour workshop, presenters’ first-hand experiences were shared, and we discussed some common concerns and feelings among staff members who have a learning and teaching focused role, that in being learning and teaching focused, staff can feel misunderstood and like they do not belong. They often don’t know how to tell their “story” for promotion and because these pathways are relatively new and often the guidance from HR and senior staff can be lacking or at best narrow and restrictive. Yet these colleagues bring a richness and diversity to their institutions, but this is often rarely recognised. As a group, we explored the breadth of roles and activities of staff on learning and teaching focused pathways (The photo below shows some examples of the wide range of roles we discussed as a group). 

        Raising the profile of professional service staff with teaching and learning responsibilities

        One of the important and timely discussion I engaged with was a workshop exploring potential ways to raise the profile of professional service staff with teaching and learning responsibilities. Within the higher education sector there are a significant number of teaching and learning professionals employed on non-academic contracts. This could include Learning Developers, Librarians, Technicians or Learning Technologists, for example. However, despite the important role these individuals play in the student learning experience, they are particularly underrepresented in institutional nominations for the NTFS: only 5.8% of NTFS nominees in 2023, 5.1% in 2022 and 10.6% between 2018-2022. Questions were raised and discussed, which also are important for professional services colleagues who are considering NTF and CATE applications as well as for those institutional stakeholders who support such applicants. 

         For example: 

        • What are the range of professional service positions with teaching and learning. responsibilities?  
        • Where might professional service staff with teaching and learning responsibilities be based within a university?  
        • What are examples of professional service staff with teaching and learning responsibilities influencing institutional teaching practices within your institutions?  
        • How can the profile of professional service staff with teaching and learning responsibilities be showcased to the institutional Teaching Excellence Award Leads (TEALs) who support and submit the nominations?  
        • How can teaching and learning evaluation be inclusive of professional services to support demonstration of impact? 

        Mapping scholarship

        A highlight of the conference was an interactive workshop on Making scholarship Inclusive, in which we discussed a key notion and concept, i.e., ‘scholarship’, with the growing emphasis on ensuring a sound evidence base for education, arising from ‘scholarship’ activities. Based on presenters’ recent ‘Mapping Scholarship’ project demonstrated that some staff are uncertain about what ‘counts’ as scholarship, whilst nevertheless undertaking activities that relate to education, that are or could be public, evaluated, and impactful, and thus are easily included under broad definitions of scholarship. Kern et al.’s (2015) Dimensions and Activities Related to Teaching Model (DART, see Figure below) proved immensely useful for stimulating discussion of the nature of scholarship. We discussed and evaluated the potential limitations of this model, and considered a proposed model that is both inclusive and useful in stimulating scholarship activity. 

          

          

        https://scholarworks.iu.edu/journals/index.php/josotl/article/view/13623/25313

        Find out more

        If you are interested in finding out more about how to get your teaching recognised, please go to the page to explore a potential route and contact APT if you have any questions. 

        A review of Student evaluation for Inspera  

        Inspera Assessment, one of the University’s Digital Exam platforms, is in its third academic year of deployment. Following the launch of Inspera, the Learning and Teaching Development Service (LTDS) have asked for student feedback annually. Such feedback aids LTDS to ensure we are continually developing the service to improve student experience when taking an Inspera Digital Exam.  

        • 142 students submitted their feedback in academic year 21-22  
        • 104 students submitted their feedback in academic year 22-23 

        Our comparison findings: 

        Students are reporting that they are more satisfied with Inspera Digital Exams in academic year 22-23 compared with 21-22.  An increase is also seen in its ease of use: 

        Evaluation statements from Student Users 21-22 22-23 % increase (21-22 to 22-23) 
        I found starting my Inspera exam somewhat or very easy 81% 89% +8% 
        I found submitting my Inspera exam somewhat or very easy 80% 93% +13% 
        I am satisfied or very satisfied with my experience of taking an exam(s) using Inspera within a PC Cluster venue 73% 79% +6% 
        I have tried at least one Inspera demo exam  60% 73% +13% 

        The use of demo or practice Inspera exams is also on the up. Students reporting using demos more so in 22-23 compared with 21-22; this is reflected in the increased figures on the self-enrol Student Inspera Demo Canvas course. Enrolment figures across the demo exams showed an 87% increase in usage for 22-23.  

        Student engagement with Inspera demos is encouraging and LTDS would like to thank all colleagues who are promoting the use of demo exams to aid students’ familiarity with the Inspera platform. Try it out or share with your students: Student Inspera Demo Course

        Next Steps 

        LTDS will be requesting feedback from students for our current academic year after Semester 2’s assessment period. Where possible please encourage your students to complete the form as it helps to continue the improvement of the service. 

        Working inclusively: a refresh of the Accessibility in Practice course

        Whatever our role, creating documents and other content that can be accessed and used by everybody is an essential professional skill.

        The good news is that creating content that’s inclusive and user-friendly is actually quite simple, and the bulk of it can be done by creating good working document templates and making minor adjustments to work flows.

        Accessibility in Practice has existed as an online course for a few years, but has just had a refresh to bring it up to date with the latest legislation (Web Content Accessibility Guidelines (WGAC) 2.2), and in using the most up-to-date tools in Microsoft365 and within Canvas.

        Accessibility isn't extra steps, it's steps you've missed.
        “Accessibility isn’t extra steps, it’s steps you’ve missed.”

        Accessibility in Practice is an online course that will take you about 60-to-90 minutes to complete.

        • Learn about the the importance of working inclusively and embedding accessible practice.
        • Structure your documents effectively for screen readers and other assistive technologies.
        • Optimise images, hyperlinks, colour contrast, and media content for maximum accessibility.
        • Evaluate and fix your content using built-in checking tools in Canvas and Microsoft apps.
        • Create captions, transcripts, and accessible PDF documents.

        You can access Accessibility in Practice through Elements.

        Education for Sustainable Development Resources

        Are you interested in finding out about Education for Sustainable Development (ESD) and how you might embed ESD in the curriculum?

        We have recently updated the information on ESD on our Learning and Teaching site.

        Along with exploring what we mean by ESD in the curriculum and how we can embed it to enhance the student experience, the site includes:

        • A toolkit for collaborative innovation with the UN Sustainable Development Goals
        • A project on mapping SDGs across the curriculum
        • An SDG board game GETSUST! and
        • A range of excellent case studies from colleagues sharing ESD best practice

        https://www.ncl.ac.uk/learning-and-teaching/strategic-priorities/education-for-sustainable-development/

        The resources available have been created by Academic Services, SNES, FMS and NUBS colleagues.

        New assessment resources: assessment briefs and programme perspectives

        We have recently added two new assessment resources to the Effective Practice branch of our Teaching and Learning site.

        Both of these draw on the outputs and findings from our Assessment and Feedback Sprints. These brought together student, academic and PS colleagues to tackle common issues that student experience with assessment.

        In this post we’ll fill you in on the background to new resources.

        Continue reading “New assessment resources: assessment briefs and programme perspectives”

        Canvas Blog: Using Announcements Effectively

        This is the second post in our blog looking at specific tools and aspects of Canvas and how they can be used to further improve our students digital learning journey.

        The Importance of Announcements

        Canvas announcements are a potent means for fostering effective communication between instructors and students. Announcements can fulfill various roles, including welcoming and guiding students, summarizing key concepts, and reminding them of impending assignments, projects, and exams.

        Despite their importance, there is a prevailing tendency among students to disable announcement notifications, attributing it to an overwhelming influx of notifications and email spam, in light of this, we present a set of recommended best practices.

        Best Practices

        • Carefully consider your purpose before crafting an announcement, avoiding duplication of information already covered elsewhere.
        • Establish a regular schedule for posting announcements. Consistency helps students anticipate and look forward to updates, creating a routine that enhances engagement. These regular announcements could include recapping the previous week and providing a preview of what students can expect in the upcoming week.
        • Give your announcements meaningful titles that precisely convey their content. Utilize descriptive titles like “Week X Update” or “Important Date Change for Assignment X” to help students easily locate relevant information when needed.
        • When composing your announcement, use the toolbar features to format bulleted or numbered lists for improved readability. Employ headings to separate topics into different sections. If necessary, attach a document to an announcement rather than including a large amount of text in the body.
        • Establish clear communication expectations with your students at the beginning of the course. Consider allocating 5 minutes at the start of the semester to give students a tour of the Canvas course site and discuss how communication will occur throughout the semester.

        Utilizing Delay Posting for Scheduling Announcements

        To streamline the process of maintaining a consistent announcement schedule, we highly recommend leveraging the delay posting option. This feature enables you to draft announcements in advance and set a specific day and time for their publication in your Canvas course. Until the publication date, the announcement can be edited, allowing for the addition of any supplementary details or updates as needed.

        Postponing an announcement is a straightforward process. Just create the announcement as usual (consider making a basic template for consistency), and then choose the “Delay Posting” from the list of options at the bottom of the page.

        Finally choose a date and time for the announcement to be published. Your students will then receive a notification as normal once the announcement is published.

        Next Steps

        Instructure has an excellent set of web guides on how to use Canvas effectively: https://community.canvaslms.com/t5/Instructor-Guide/tkb-p/Instructor

        Additional information can also be found on the Canvas Orientation page: https://ncl.instructure.com/courses/76

        Additional Canvas training is provided by LTDS on a monthly basis, you can sign up on elements below.

        Getting to Know Canvas – Introductory Webinar: https://elements.ncl.ac.uk/course/view.php?id=1749

        Using Canvas Effectively – Advanced Webinar: https://elements.ncl.ac.uk/course/view.php?id=2202

        Alternatively if you are interested in booking an in person workshop for colleagues within your school then please contact ltds@newcastle.ac.uk