Inspera: June 2024 – New Features and Resources  

New Feature: Grading of Candidate Selected Questions (CSQs) 

If you are marking an Inspera exam where students have been given an option to answer certain questions from a range of question options (i.e. students answer one out of three possible questions), this is known as Candidate Selected Questions (CSQs). When in use, the grading per student function (where markers would move to the next student awaiting grading using the downward direction arrow), meant that markers were shown the next student in the list, even if they had answered an alternate option.  

Now, markers who move to the next student using the direction arrow next to the student information (as shown below), will find clicking the down arrow will take them to the next student who answered the same question option. This means that marking of a particular question can be achieved. 

More information about the candidate selected questions feature can be found on the Inspera Help Centre.   

New Feature: Deleting Multiple Questions 

It’s now possible to select more than one question and delete in bulk. Previously, the deletion was only possible per question. Deletions should only occur if you no longer wish to use the question, for example, if you found errors or will no longer use the question in future.  

Deleting questions can be done via the Author Tab.  

To delete multiple, select the tick boxes on the left hand side of the questions you wish to delete. 

Multiple questions can be deleted simultaneously by using ‘move to trash’ – a pop up which will appear on the bottom panel. 

New Resources

The Digital Exams Team have created some new resources for colleagues. We have a brand-new website dedicated to the use of Grading Committees in Inspera. This website provides users information about what these committees are, how to use them and Frequently Asked Questions area.  

We have also recently released information on our colleague facing Inspera webpages relating to Inspera Feedback Release, as well as an Inspera for Professional Services Colleagues area.  

Inspera Marking: Hints and Tips

As we enter the assessment marking period, the Digital Exams Team want to share some marking ‘hints and tips’ for Inspera Digital Exams. Check out some of our hints and tips listed below. 

Hints and Tips

  1. To attach yourself to an exam as a grader, make sure you click the link from the Inspera assignment point in Canvas. This takes you into the ‘Deliver’ area of the exam and you can click the ‘Open in Grade’ button to enter the ‘Grade area’. 
  1. If you need to search for a specific student, within the ‘Overview’ section of the Grader area, you can search for a student number to locate their submission. In the screenshot below, ‘stutestX’ is a placeholder for a student ID. In your exams you will see student numbers listed instead. 
  1. If you are in the Grade area and need to go back to the Deliver area (for example, to set the feedback settings), there is a shortcut available. Click the ‘Options’ button at the top of the screen and navigate to ‘Shortcuts’. Select ‘Deliver’ and click ‘Open test in Deliver’, 
  1. It is possible to download raw marks from Inspera as an Excel file. Click the ‘Options’ button at the top of the screen and navigate to ‘Downloads’. Select ‘Marks as Excel file’, 
  1. As standard the Digital Exams team will set up the Canvas assignment associated with your Inspera exam as 100 points. This means (once released) students will view their Canvas Gradebook mark as a proportion. If you’d like students to see raw marks, please edit the Canvas assignment points area to match that of your total Inspera marks.  
  1. For manually marked questions, Graders can add Annotations to student submissions. Within student submitted text, click the left mouse button and move the mouse across the text you want to annotate. Click Annotate:  
  1. Within the Grade ‘marking’ area there is a search icon for students now for all graders. When marking, use the bottom panel to navigate to specific students using their ID. For example: 

Further Support

Webinars

The Digital Exams Team run two dedicated marking webinars which colleagues can book onto: 

These training webinars cover a range of marking workflows, including how to amend auto-marked questions and adding annotations to manually marked questions such as essays. 

Videos

There are a range of marking videos available on the Inspera L&T website which provide on-screen demonstrations of grading tasks. 

Feedback Release

If you would like to release feedback to your students on your auto or manually marked Inspera questions, check out our dedicated webpage on Inspera Feedback Release for further information.

Further questions?

If you have any questions about marking an Inspera exam, please contact the Digital Exams Team via Digital.Exams@newcastle.ac.uk.  

If you have any hints or tips that you think we could add to the above list, please do share them with the Digital Exams Team. 

Inspera Authoring Videos Guides now available

LTDS now have a new range of short (10 minute and under) videos about creating your Inspera Digital Exam using the Authoring tool. These are available on our website, under the header Video guides for authors : https://www.ncl.ac.uk/learning-and-teaching/digital-technologies/inspera/

The content of these videos is designed to more briefly cover the 1-hour webinar available on the Learning Management System (LMS) ‘Creating and managing exam questions in Inspera’. These short videos group the content into more manageable self-help guides.

Video titleContent covered
Getting started with Authoring Questions on InsperaHow to access the Author tool via Canvas
Navigating the Author tab
Filtering and Labels
The difference between questions and question sets
Creating Questions sets on InsperaCreate and edit question sets
Adding /amended marks awarded per question
Previewing your question/question set 
Adding previously created questions into a question set
Basic Question set functionalitySharing a question set with colleagues
Printing a question set
The Design tab
Advanced Question set functionalityUsing sections in your question set
Question randomisation
Candidate selected questions
Using stimulus
Adding allowed resources

For all Inspera Digital Exams running in the standard Semester 1 assessment period, the deadline for the finalisation of Questions Sets within Inspera is November 17th.

We do still have some spaces left on our 1-hour webinar ‘Creating and managing exam questions in Inspera’ which is taking place on October 23rd virtually. Book your space on the Newcastle University LMS.

Digital Assessment Webinar Training Programme Available

A photo of hands typing on a laptop keyboard.

We are pleased to share our Digital Assessment Training Programme for 2023-24. Our training sessions are delivered as webinars via Microsoft Teams.

Inspera Assessment (the university system for centrally supported digital exams) is supported by the Learning and Teaching Development Service with a range of training options open to all staff.

Follow the links below to find out more about each session and to book onto individual sessions via the University’s elements system. 

Inspera Webinars

Inspera for Professional Service Colleagues

  • 9 October 2023 – 11:00-12:00
  • 8 February 2024 – 10:00-11:00

Creating and Managing Exam Questions in Inspera

  • 23 October 2023 – 9:00-10:00
  • 19 February 2024 – 14:00-15:00

How to Grade using Rubric in Inspera

  • 9 November 2023 – 10:00-11:00
  • 26 February 2024 – 14:00-15:00

Marking and moderating an Inspera exam with manually marked questions

  • 13 December 2023 – 09:00-10:00 
  • 25th January 2024 – 10:00-11:00 
  • 1st May 2024 – 14:00-15:00  
  • 6th June 2024 – 14:00-15:00 

Marking an Inspera exam with auto marked questions

  • 14 December 2023 – 09:00-10:00 
  • 24 January 2024 – 09:00-10:00 
  • 29 April 2024 – 14:00-15:00 
  • 3 June 2024 – 14:00-15:00 

Digital Assignments: Canvas and Turnitin

Creating and Managing Digital Assignments

  • 19 October 2023 – 11:00-12:00 
  • 29 January 2024 – 15:00-16:00 

Online Marking and Feedback (Canvas)

  • 5 December 2023 – 14:00-15:00 
  • 24 April 2024 – 14:00-15:00 

Online Marking and Feedback (Turnitin)

  • 4 December 2023 – 14:00-15:00 
  • 22 April 2024 – 14:00–15:00 

Any queries?

If you have any queries on any of the above sessions, please contact digital.exams@newcastle.ac.uk.

Meet the Team

You can meet the Digital Assessment Team in this LTDS Blog post.

Meet the Digital Exams Team

As the new 2023-24 academic year begins, we’d like to introduce the Digital Exams Team here in LTDS, who lead on the University’s Digital Exams via Inspera. A team of Learning Enhancement and Technology Advisers work together to facilitate digital exams through Inspera Assessment. Inspera Assessment is the University’s Digital Exam system used for present-in-person secure online assessments.

Meet the Team

First up we’ve got Maddie Kinnair who is one of our two Inspera Co-Leads. Maddie joined the team in September 2022 and has worked within the area of Learning and Teaching for 6 years. Maddie first joined HE in 2014 and has previously worked in the School of Computing, HaSS Faculty and within Central Services.

Maddie is also the lead for our peer assessment and feedback tool Buddycheck.

Next up, we’ve got Kimberly May-O’Brien, our second Inspera Co-Lead. Kimberly joined the team in July 2023, having worked at the University since 2019. Kimberly previously worked in the School of English Literature, Language and Linguistics, as well as the central Equality, Diversity and Inclusion team.

Finally, we have Susan Barfield who started working at the University 13 years ago, initially in NUIT as part of the ReCap team, she then joined LTDS in 2019 as lead on online marking and feedback using Canvas and Turnitin, whilst also supporting digital exams.

More Information

You can find out more about Inspera and the training webinars and videos available to colleagues via the LTDS website.

If you have any queries around Digital Exams, you can contact the Digital Exams Team via Digital.Exams@newcastle.ac.uk.

Numbas is the other centrally supported Digital Exam platform. You can contact the Numbas team via Numbas@ncl.ac.uk.

The role of Digital Exam Support Assistants (DESA)

A photo of hands typing on a laptop keyboard.

Digital Exam Support Assistants (DESAs) are PGR students who support invigilators in digital exam venues to help students troubleshoot any technical issues using the safe exam browser software. Safe Exam Browser is software which works alongside Inspera offering a secure ‘locked down’ digital exam. Inspera Assessment is the University’s Digital Exam system used for present-in-person, secure online assessments.

How do DESAs support exam invigilators in digital exams?

DESAs are on-hand to support students and invigilators to troubleshoot issues faced when accessing Inspera for Bring Your Own Device (BYOD) exams. Exam invigilators have reported that the presence of DESAs makes them feel more confident in digital exam venues. Feedback has stated that DESAs have been a ‘confidence booster’ and that invigilators ‘couldn’t do it without them’. Invigilators reported that the DESAs were responding to queries quickly which has also been stated by students who had DESA support.

How do students find the DESA support?

39 students submitted their feedback on their Semester 1 22/23 BYOD exam. When asked how satisfied they were with the technical support available in their exam, two thirds of students (67%) reported that they were satisfied or very satisfied.

Students reported that ‘those who requested support were dealt with quickly and there was little hassle.’

How did the DESAs find their experience?

We asked some of our DESAs how they found their experience in the role this year. Check out some of the quotes below:

I had a wonderful experience with the team. Enough training was given to staff. Would like to work with the team again. Thanks for giving me the opportunity.”


“Regarding my experience in the DESA role this academic year, it provided me with a valuable opportunity to contribute to the Digital Assessment Office and engage with fellow students. The role not only enhanced my understanding of digital assessment practices but also allowed me to develop essential skills in communication and collaboration. I am grateful for the experience and the chance to be a part of improving the assessment process at Newcastle University.”

What’s next?

We are pleased to report that the DESA role will be returning in the 2023/24 academic year. This support provision has been crucial in supporting our students with any troubleshooting during their BYOD digital exams. For more information you can email the Digital Assessment Team.

You can find out more about Inspera in our other blog posts on Inspera and on our Inspera Digital Exams webpage.

New Inspera training offered

Inspera Assessment (the university system for centrally supported digital exams) is supported by the Learning and Teaching Development Service with a range of training options open to all staff. We now have a new training session aimed at Professional Service colleagues due to run on March 9 from 3-4pm. You can sign up via Elements.

This session will introduce the digital exam platform Inspera, and how to support an Inspera digital exam.

  • Introduction to Inspera
  • Creating an account
  • Reviewing crated questions and question sets
  • Basic functionality including randomisation and question choice options
  • Allow listing and adding resources
  • Checking the student view
  • Entering or amending question marks
  • Inspera Scan sheets

Who should attend?

This webinar is suitable for any professional services colleague supporting an Inspera digital exam.

Students evaluate using Inspera for 21/22 Digital Exams

Inspera Assessment, the University’s system for centrally supported digital exams, launched for the 21/22 academic year. A key part of understanding how we better use digital exams is to consider ways to improve the student experience of taking a digital exam. Following the launch, the Learning and Teaching Development Service (LTDS) asked for student feedback from those who took a digital exam in 21/22.

142 students submitted their feedback.

Here are our findings:

65% of students were somewhat or very satisfied with their overall experience of taking their exam using Inspera.

A pie chart titled ‘How satisfied are you with the experience of taking your exam(s) using Inspera?’ depicts that students reflected their experience(s) as:
1. Very dissatisfied 11%.
2. Somewhat dissatisfied 14%.
3. Neither satisfied nor dissatisfied 10%.
4. Somewhat satisfied 30%.  
5. Very satisfied 35%.
Results of the Inspera Student Evaluation

How easy is Inspera to use?

81% of students found starting their Inspera exam somewhat or very easy.

80% of students found handing in/submitting their Inspera exam somewhat or very easy.

When asked to compare a written exam paper and an Inspera paper which included written questions where students could type their answers, 63% of students stated they found it somewhat or much better using Inspera.

Is Inspera better for Take Home or on Campus PC cluster exams?

85% of students were somewhat or very satisfied with their overall experience of using Inspera for their take home exam(s).

73% of students were somewhat or very satisfied with their overall experience of using Inspera for their PC Cluster exam(s).

Thoughts for the future

Inspera seems to be a hit with students overall; the experience of using it is largely positive, with Inspera Take Home papers gaining the highest satisfaction scores. PC Cluster Inspera exam satisfaction scores showed the majority of students were satisfied with their overall experience. Feedback clearly indicated many students felt re-editing written answers works well in Inspera (and is better than trying to edit paper based written exams).

The most common concern raised was around plagiarism. LTDS is keen to work with colleagues to alleviate student concerns and ensure that the provision is developed and supported going forward.

LTDS opened its provision for digital exams to all modules, and the number of planned digital exams for 22/23 has increased.

To better support students before their exam, the LTDS recommend students practise with Inspera. Our survey showed 60% of students tried at least one demo before their main exam; we’d like to get that figure up! Practice exams can help with learning to use the tool and they are accessible via Canvas.

Try it out:

Student Inspera Demo Course

Inspera Assessment, Digital Exams Launch – Presentation Recording

Inspera joined us via zoom for a presentation about the new Inspera Assessment software.

The presentation was delivered by Graeme Redshaw-Boxwell and Susan Barfield from the Learning and Teaching Development Service, who were joined by Suzanne Keys and Harvey Tayman from Inspera. Graeme and Susan discussed the journey Newcastle has taken with Digital Exams, why we are excited about the new software and what it will allow future digital exams to do. Suzanne and Harvey went on to demonstrate the assessment software, from a student and academics perspective.

This is the link to the recording from the session.

The following questions and answers were discussed during the sessions

I want to introduce a digital exam using Inspera, what can I do next? 

Digital exams for semester 1 are only available for modules that have this listed in their 2021-22 MOFS. If you wish to run a digital exam for 2022-23, when you complete your 2022-23 MOF select “PC Examination” for  the Assessment Component.  

If you are interested in running a digital exam in future and would like to find out more, please see our Digital Exams webpages, or contact digital.exams@newcastle.ac.uk .  

We would like to pilot it on some modules, where do we start? 

Please see the  Digital Exams webpages for information on how to get started. I you have a semester 2 exam that you would like to turn into a digital exam, please email digital.exams@newcastle.ac.uk to discuss. 

What capacity is there for digital exams with large cohorts?  
We have previously supported exams with over 400 students and it possible to manage large cohorts, although this may be over several venues. 

Can external examiners access? 

All Canvas users have access to Inspera. If your external examiner has been set up with a Canvas account, they can access Inspera. 

Can you download a copy of the exam paper? 

It is possible to download a PDF version of the exam. 

Can I download feedback 

It is possible to download students’ submissions, feedback annotations and marks as two separate PDFs. 

Can you use Turnitin to check for similarity on typed essay questions? 

Turnitin has been integrated into Inspera, so it possible to check a student’s submission for similarity. The Turnitin marking tools are not available, so it is not possible to use QuickMarks. 

How do we ensure the academic integrity of digital exams? 

It is possible to use a lock down browser on cluster room PCs and students’ own devices exam for digital exams. Ahead of the exam, the students will be asked to install the Safe Exam Browser software on their own laptop if it is bring your own device exam. To start the exam, they must run Safe Exam Browser, which will lock their PC from being able to access anything else. When they submit their exam and close lockdown browser, they can use laptop as normal.

It is not possible for a student to access an exam that requires use of Safe Exam Browser without using Safe Exam Browser. There are warnings in the monitor module if a student had tried to exit the lockdown browser. 

The Inspera Assessment, Digital Exam Launch will continue with two more sessions taking place in person on the 9th and 10th November, click for further details and to book a place