Welcome back to our blog. As a group we looked at the comments left to us from our previous blog entry and refined our aims with the project to two simple goals:
- Engage young people. This is our main goal throughout the length of the module so that young people have a more active role/voice in shaping their future community.
- Encourage developers to use young people earlier in the process of creating a plan. We want them to hear out the ideas of young people, to show their worth to provide a development that both parties would be happy with.
This week we have been looking at how to prepare for user interviews for the following week when we meet with the youth council. This is so we can get a clearer understanding of what the clients require from us. Splitting the questions into broader categories and then further refining them gives us the opportunity to get as much information as possible. If there are any other major clients we may have overlooked they should hopefully be identified by the end of the interview.
Questions
- What is your role as a youth councillor?
- Do you enjoy your work?
- What do you enjoy?
- What do you not enjoy?
- What would you change?
- What made you interested in being a part of the youth council?
- How did you hear about it?
- Do you think that method is effective?
- What are the pro’s and con’s of this?
- What are your aims/goals as youth councillors?
- Do you have any previous planning experience?
- How do you communicate?
- How frequently does this happen?
- Do you find your voice being heard? (If not why is not heard?)
- How would you rate the current system from 1-5?
- Any suggestions for improving the current system?
- What digital devices do you use?
- How often do you use technology?
- What kinds of technology do you use?
- What do you use technology for?
- Do you think technology could help bridge the gap between you and the other clients?
- What kind of technology do you think would achieve this?
- Does every youth have a means of accessing the technology?
- Who do you communicate with?
- Are they easy to communicate with?
- Which groups of people do you communicate with more or less?
- Why do you think you communicate well with this group or not?
- How would you go about bridging a gap between you and this group?
- Are there any previous methods that you have tried?
- How would you suggest we encourage young people to be more involved in the planning process?
- Are there any reasons why young people wouldn’t be involved?
- Would young people be more open to digital solutions, workshops or both?
Hopefully with these questions we know which direction we want to take our prototype towards and answer what is needed from us. We shall let you know what we learnt in the interview in the next blog.
Thank You.
Hello team, great work on this plan. You appear well prepared for tomorrow and with this in mind will gain valuable insight. Your questions are all spot on. Perhaps question 3 you could focus slightly on development-related questions, e.g. “How do you communicate in relation to development in your area?” Question 7 is also great, hits home to the goals of your project, so you could perhaps move it further up to the main body of the discussion, perhaps after question 3 even. If you have not already done so, consider who is asking the questions, who’s documenting and how (post-its on a flipchart? — sorry I seem to come back to those, they are very versatile), do you keep an audio recording?). Good luck tomorrow — I am sure it will be all fine and perhaps an exciting meeting.