Category: Effective Practice

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Postgraduate Research Experience Survey Launch

The Postgraduate Research Experience Survey (PRES) will launch on Monday 20th March and will remain open until Thursday 18th May 2017.hea_surveys_logos_pres-colour

The PRES is the only UK higher education sector-wide survey to gain insight from postgraduate research students about their learning and supervision experience.

What is it?

The survey is designed to capture the opinion of any research student on a doctoral or research master’s course.

It focusses on students’ experiences of;

  • supervision
  • resources
  • research community
  • progress and assessment
  • skills and professional development

It also considers students’ motivations for taking their chosen programme.

Why is it important?

The survey presents an opportunity for students to Shape the student experience: the feedback we receive is valuable in helping to enhance the postgraduate research experience at Newcastle.

How is it completed?

The PRES is an online survey and can be completed on a mobile device. Eligible students will receive an email with a link to complete the survey.

Incentives

All students who complete the survey are entered into a prize draw (see terms and conditions);

1st Place prize: 9.7-inch iPad Pro (one available to win)

2nd Place prizes: iPad mini 4 (two available to win)

3rd Place prizes: £20 Amazon gift card (20 available to win)

Further details and support can be found on the LTDS webages. If you have any specific questions please contact LTDS@ncl.ac.uk

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NSS Support – Response Rates

Nearly a month has passed since the launch of the NSS so we thought it would be helpful to share some good ideas from colleagues across the university who have achieved strong early response rates.

Identify Key Timetabled Sessions

The Dental School used a mock exam feedback session to run through the NSS information slides at the end. Why not go one step further and also leave time for students to complete the survey on their mobile devices?

Strategy and Planning

The School of Arts and Cultures devised a communication plan to keep their Media students aware of what was happening which included;

  • Welcome back emails at the start of Semester 2 highlighting actions already taken as a result of student feedback
  • A brief introduction to the NSS around the launch date to explain how it works and that they will be given time the following week to complete the survey
  • A detailed presentation one week after opening followed by time to complete the survey before main lecture started
  • Communication of response rates to students, thanking them and sending reminders if necessary

In the future it is envisaged that this strategy will be rolled out across other programmes in the School.

Promoting a strong student/staff partnership

Professor Janice Ellis from the Dental School told us; ‘…we have good Student/Staff committee structures and in the general we have tried to promote an environment in which students genuinely feel that their opinion is valued.  This has been reflected recently in student comments at the Student Staff Committee’.

A key theme emerging is that Schools who promote an environment where students feel that their opinion is valued tend to achieve higher response rates.

This can be achieved by actively ‘closing the loop’ through demonstrating and communicating actions taken following Student Staff Committees, Module Evaluation and Stage Evaluation throughout all stages of degree programmes.

If you have any initiatives that you have introduced in house in an effort to boost response rates or encourage student engagement with the NSS and would like to share your ideas, then please contact the Learning and Teaching Development Service by emailing ltds@ncl.ac.uk

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Using Mobile Devices for Surveys

No PC? That’s fine…

Did you know that students can complete the National Student Survey, module evaluations and stage evaluations using their mobile devices? Both the NSS and EvaSys evaluations can be completed on iOS, Android and Windows based devices.

Students don’t need to be tied to a PC to complete the evaluations, they can complete them anywhere – on the bus, on the Metro, at the end of your lecture – you name it, as long as they have signal, they can do it!

Boost response rates!

Letting your students know that they can complete the evaluations on their mobile devices may even help boost your response rates – they might not be aware that they can use their tablets or mobiles (or how easy it is)!

You could use the end of your lecture or seminar to ask students if they could use their mobiles to complete the evaluation on a module, without the need for an IT Cluster. You could also ask your final year SSC representatives to complete the NSS towards the end of a committee meeting and then spread the word to their course mates.

How do students use their mobile devices?

It’s simple, for the NSS students can follow this link: http://thestudentsurvey.co.uk/ or follow the link sent to their email. For EvaSys evaluations, students open their student email and find the EvaSys emails with their personal link in.

Once they click the link, the evaluation will open and they can complete it using their mobile device (some students will need to copy the link by highlighting it in their email and pasting into a web browser).

Alternatively, for EvaSys evaluations, students can log into Blackboard on their mobile device and find a list of open surveys under the ‘My EvaSys’ section on the ‘My Institution’ tab. You could even pop a notification on your Blackboard module page with some directions to the evaluation, or show students during class where to find them.

We advise that students save the evaluation as they are completing it – this way they don’t need to start from the beginning again if they get disconnected. It also means they can exit the evaluation, and go back to the place they last saved when they re-open the evaluation.

For more information, please take a look at our guide to using mobile devices.

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Boosting National Student Survey Reponse Rates

Looking for tips on boosting response rates for the NSS survey? Below you will find a few ideas on how to achieve a higher response rate…

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Some ideas on what you could do…

  • Actively encourage completion using a mobile device. Wireless access is being continuously improved across campus which should make this really easy! When using a smartphone students just need to follow the link in their email which will automatically take them to the mobile version of the NSS Survey.
  • Arrange dedicated information sessions or set aside a brief amount of time at the start or end of timetabled sessions for students to complete surveys on their own devices.
  • Task student ambassadors or stage reps with encouraging their cohort to take part in surveys by posting on School/Programme social media. Encouraging discussion amongst student cohorts may lead to positive suggestions for improvement.

Communication is key…

  • Try to ensure examples of improvements made both in house and across the wider University in response to survey results are communicated widely. You Said, We Did  highlights recent University wide actions. It might also be a good idea to highlight separately what has been achieved at local level.
  • Don’t forget taking part in the NSS is an opportunity for students to compete with other Schools! Subject areas with the highest response rates at the end of the survey period will win a cash prize to spend however the students wish. Further details of this can be found on the LTDS webpages

Why is the NSS important?

Aside from helping the University ensure that students are satisfied with its courses the NSS is also increasingly crucial for prospective students and parents in deciding which institution to choose.

Data from the NSS is publicly available via Unistats. This official site allows prospective students to compare information across institutions and subjects/courses. The site draws together comparable data on areas that students have identified as important in making decisions about what and where to study.

As it is publicly available the NSS can also be used by prospective students but also by other bodies wishing to measure student satisfaction and experience, from newspapers to government and policymakers.

To find out more visit visit www.thestudentsurvey.com

If you have any initiatives that you have introduced in house in an effort to boost response rates and would like to share your ideas with the wider University, then please contact the Learning and Teaching Development Service by emailing ltds@ncl.ac.uk

 

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National Student Survey Launches on Campus


Monday 6th of February sees the launch of the 2017 National Student Survey (NSS) at Newcastle University.

Entering its thirteenth year, the NSS gives students the opportunity to give their opinions on their experiences at Newcastle, from teaching to accommodation.

We will survey our final year undergraduate students in Malaysia and Singapore as well as those based here in the UK. We are unable to survey non-UK based students as part of the NSS, so we will be running a simultaneous survey using EvaSys for students at NUMed and those at SIT. The results of this additional survey will not be publicly available in the same way that NSS results are, but will allow us to have comparable data for Schools and programmes on our international campuses as well as for those programmes delivered here in the UK.

What is the NSS?

The NSS is an annual survey of final year undergraduates in England, Northern Ireland, Wales and Scotland. It is a high profile annual census of nearly half a million students across the UK, which gives students a powerful collective voice to help shape the future of both their course and university or college.

The survey is widely recognised as an authoritative measure of student satisfaction and, as such, the results are highly visible on Key Information Sets (KIS) and on Unistats, and often reported in the media. It has helped to build a broader picture of the quality of higher education in the UK and has made it possible to monitor trends over time.

The NSS is commissioned by the Higher Education Funding Council for England (HEFCE) on behalf of the UK funding bodies. Ipsos MORI, an independent research company, conducts the survey.

What questions does the NSS ask?

The questions allows students to provide feedback on a range of topics, relating to aspects of their learning experience which include the teaching on the course, assessment and feedback, academic support, organisation and management, learning resources, and personal development. Students also are asked about their overall satisfaction.

All final year undergraduates can complete the NSS.

WHO BENEFITS FROM THE NSS?

Current students

The University and NUSU examines the anonymised NSS data internally to identify areas of strengths and weaknesses. This information can be used to help effect changes designed to enhance or improve the student experience for both current and prospective students.

Newcastle has always supported the NSS and as a result of listening to what former students had to say, the following changes have been implemented in recent years:

  • increased opening of Robinson Library
  • increased availability of computer clusters
  • improved access to internet in University accommodation
  • new University policies on feedback turnaround time and feedback on exams

 How important is the NSS?

Aside from helping the University ensure that students are satisfied with its courses the NSS is also increasingly crucial for prospective students and parents in deciding which institution to choose.

Data from the NSS are publicly available via Unistats. This official site allows prospective students to compare information across institutions and subjects/courses. The site draws together comparable data on areas that students have identified as important in making decisions about what and where to study, including the findings of the NSS.

As it is publicly available and the NSS can also be used by prospective students but also by other bodies wishing to measure student satisfaction and experience, from newspapers to government and policymakers.

Promotions and Incentives

This year we will once again be focusing on the Schools’ league table that has been a success in previous years. Two prize categories will exist – one for subject areas with fewer than 100 students, and one for those with 100 students or more, with two prizes available within each category: £500 for first place and £250 for second place. Again, we are including Malaysia and Singapore in the league table to help support their efforts in encouraging responses too.

Weekly response rate updates will be circulated to on the nss-updates mail list, so everyone can see how their School/subject area is doing and who is in the lead on the league tables. Members of staff who would like to be included in this list can request inclusion by contacting ltds@ncl.ac.uk.

Want to know more

To find out more visit www.thestudentsurvey.com or contact the NSS team at Ipsos MORI directly at thestudentsurvey@ipsos.com. You can always contact the Learning and Teaching Development Service on campus by emailing ltds@ncl.ac.uk

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New Year: New Idea

The start of a new year is always a great time to consider problems you would like to solve and changes you would like to make.

On 23 January 2017, Newcastle University opens The Enterprise Shed: Making Ideas Happen, our free online course, to a new group of learners.  The four  week course recreates the creative atmosphere of a shed – or any other place where you do your best thinking and doing.  It promises to be a great place for you to work on those new year challenges and ideas.

Here, Katie Wray, Lead ‘Sheducator’, explains why you should all be joining her in The Enterprise Shed.

Lead Sheducator, Katie Wray
Lead Sheducator, Katie Wray

Enterprise and entrepreneurship at a grassroots level

Firstly, let me unpack ‘enterprise’. For me, enterprise is about making creativity, problem solving and ideas practical. This makes it relevant across all areas of education, not just business. Where enterprise is applied to creating a new venture, it is commonly known as ‘entrepreneurship’.

The Enterprise Shed challenges a variety of definitions of the entrepreneur, and looks at enterprise and entrepreneurship at a grassroots level. On the course, you will be introduced to a whole bunch of entrepreneurial individuals and teams, not all of whom refer to themselves as ‘an entrepreneur’.

How to make change in your own context

We are committed to exploring this question with you throughout the course, supporting you to draw your own conclusions about how you can make change in your own context.

Our other commitment is to exploring your ideas – collecting insights into what a solution looks like and helping you to turn that idea into something tangible. Finally, we are committing to developing your network, through which you can share your ideas, and put them into action once the course has finished.

That’s where you come in. This course is about you; it is about your role, through your ideas, in creating change. There are three main reasons why you should join us in The Enterprise Shed:

  1. Develop confidence in yourself as a “doer”

You will do this by analysing the behaviours of other entrepreneurial people who you will be introduced to on the course. You will draw conclusions about the way that they “do” and what you might “do” when approaching your own challenges, problems and projects.

  1. Address problems you want to change

You will do this through identifying problems, sharing them with others, creating and collaborating on ideas generation, and developing solutions together with peers on the course.

  1. Meet people and build networks

We will do this by forming virtual networks around the globe, which can outlive the end of the course. You will meet people that share your passions and drivers to make change in your world, find out where you can go for help, and collaborate to achieve impact.

The Enterprise Shed is not just a course, but a place where you can go to think, and critically, to do.

If you’d like to make your ideas happens, join The Enterprise Shed now or join the conversation using #FLentshed.

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Why build the Wall?

At the end of week one of Hadrian’s Wall: Life on the Roman Frontier we have been asking “Why was the Wall built?”

If you would like to find some of the diverse views on this topic you can watch this extra discussion that Professor Ian Haynes held with world experts on Hadrian’s Wall.

In this 13 minute film, recorded in 2014,  you will see Ian talking with:

  • Professor David Breeze (Visiting Professor, Newcastle University),
  • Dr Sue Stallibrass (Historic England, Regional Science Advisor, NW England
  • Dr Nick Hodgson (Principal Keeper of Archaeology: Strategic Project Management, Tyne & Wear Archives and Museums)

Have their ideas changed your own thoughts at all?

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International Student Barometer 2016

Monday 24 October sees the launch of the 2016 International Student Barometer (ISB),  which Newcastle is taking part in for the eleventh time.

The ISB gives European Union and international students the opportunity to give their opinions on their experiences at Newcastle, from arrival at the University, through to teaching, accommodation and employability

We will survey all full-time and part-time EU and international undergraduates, taught and research postgraduate students, as well as study abroad and exchange students, based here in Newcastle and at Newcastle University London. We are unable to survey non-UK based and distance learning students as part of the ISB.

What is the ISB?

The annual ISB, which is run by i-Graduate, asks European Union and international students in around 200 universities across the world about their course and learning experiences. In 2016, the ISB will run at Newcastle between 24 October and 2 December.

What questions does it ask?

The survey includes questions about the whole student learning experience, including:

  • Pre-Arrival (including decision-making, application, and funding)
  • Arrival (including registration, and welcome/induction)
  • Learning (including teaching, assessment, and employability)
  • Living (including living costs, sports facilities, and accommodation)
  • Support (including personal tutors, students’ union, and wellbeing)

Who benefits from the ISB?

Schools, professional support services and NUSU examine the anonymised ISB data internally to identify areas of strengths and weaknesses. This information can be used to help effect changes designed to enhance or improve the student experience for both current and prospective students.

Some examples of changes implemented in recent years can be found at https://internal.ncl.ac.uk/yousaidwedid/actions/

Want to know more?

More details about the ISB, including access to previous year’s results, can be on the University website or obtained by emailing the team.

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Meet The Archaeologist: an interview with Prof Ian Haynes

Each year we open up Hadrian’s Wall: Life on the Roman Frontier to thousands of new learners.

While we know Prof Ian Haynes as the architect and lead Educator of Hadrian’s Wall, this is only a small facet of his life as an archaeologist!

Ian spoke to Archaeosoup Productions as part of their “Meet the Archaeologist” series – you can find out more about Ian’s interests and projects from this YouTube video:

Ian has made much of his scholarly work available on academia.edu – this can be accessed by creating a free account.

View Ian’s papers on Academia.edu

Find out about the next scheduled dates for Hadrian’s Wall: Life on the Roman Frontier

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Using Trello to stay on track

trello_cardsThe LTDS Online Courses Team have been experimenting with a number of online tools to support team-working and in the process have become great fans of Trello.

A team in different places

Trello gives us a live representation of the project and current responsibilities. It is easy for us to add new people to the Trello Board as the project progresses irrespective of where they are.

To put on a course we bring together a team – academic colleagues, digital media, LTDS.  We are in different locations, and our academic leads can often be off campus.  An online tool works really well for us.

Trello screenshot

Enterprise Shed 2 Trello Board

Mocking up courses

Trello comes into its own after we have done a good deal of planning (on Post-it notes and paper).  We create a Trello List for each Week and give each step a Trello card.

By mocking up the course in this way it makes it easy to check that we have variety of media/approaches and it enables us to experiment with different routes through the learner activities.

If we think the content could be ordered better, then Trello allows us to drag and drop elements.

We also tend to add extra Trello Lists to the board to share project documents and resources eg actions around Marketing. This gives us a a complete “dashboard” for the project.

Customising Trello – agreeing conventions

One of the best things about Trello is that it is so easy to customise  to meet your needs.  If you can agree conventions with your team before you start you will reap the rewards later.

Here are some examples of what we did:

  • To help us see the mix of content in each week we defined labels that related to the activity type for each step, and applied these labels to the steps.

 trello_labels

  • We added Trello checklist to steps to record work to be done and progress.

trello_todo

  • We dragged cards which were finished to the “done” list once work on the associated step was complete.
  • Borrowing from agile practitioners, we indicated the amount of work left on a card by adding a number of asterisks to the end of each card’s title. (*) trivial, through to (***) significant
  • We put links on each card so that we could go straight to the step on the course.  That way if you spotted your name on a card, had time to give you could click through and edit the course content in a couple of clicks.
  • We added comments to Trello cards to remind ourselves of where we had got to, and to leave notes for other team members.

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Other useful things

  • It is mobile friendly – Trello works really well on phones and tablets and has mobile apps available from the relevant appstores.
  • Trello has a good search function – eg “#video  WEEK 2” gives the status of steps in Week 2 that have been labelled as video.

trello_search

See the Trello.com for more details.