Important Service Update – ReCap

upgrade and move to cloud hosting – amended date for planned downtime

As previously communicated, the University will upgrade the ReCap service to the latest version of Panopto (the software that powers ReCap) and transition the service to being cloud hosted for academic year 2023/24.

In preparation for this transition the University IT Team are working closely with Panopto to transfer our recordings to the cloud and ensure that all existing integrations with other University systems (e.g. Canvas and timetabling) continue to work correctly.

To complete this work a period of system downtime is required and this will take place later than initially planned due to the transfer of existing recordings taking longer than Panopto anticipated.

The downtime will now take place during early September (likely to be week commencing 4 September, the exact date to be confirmed when available) and the impact will be as follows:

  • Viewing of recordings – during the downtime recordings will continue to be available for viewing although users may experience short outage periods of a few minutes.
  • Creation and editing of recordings – the following activities should not be attempted during the downtime as they will not be transferred to the upgraded system:
    • creation of new recordings
    • copying of existing recordings
    • editing of existing recordings
    • interactions with recordings (e.g. taking a quiz, making a note, subscribing to a playlist, adding a bookmark)

We are aware that some teaching is due to take place during the downtime and plans have been made to ensure that these sessions can still be recorded using ReCap. Those with teaching sessions scheduled during the downtime will be contacted directly with information about the plans. This will not involve any changes to what presenters are required to do but will mean recordings will not be available as quickly as they normally would.

If you have any queries regarding the ReCap upgrade, contact ltds@newcastle.ac.uk.

National Teaching Fellowship Scheme (NTFS) and Collaborative Award for Teaching Excellence (CATE)

The call for nominations for the 2024 National Teaching Fellowship Scheme (NTFS) and Collaborative Award for Teaching Excellence (CATE) is now open and the deadline for nominations is 12 noon on Friday 3 November 2023.


The logo for the National Teaching Fellowship Scheme

The National Teaching Fellowship Scheme (NTFS) is a highly prestigious award which celebrates excellent practice and outstanding achievement in learning and teaching in higher education.

The awards support individuals’ professional development in learning and teaching and provides a national focus for institutional teaching and learning excellence schemes.


The Collaborative Awards for Teaching Excellence (CATE) celebrate collaborative work that has had a demonstrable impact on teaching and learning.

The logo for the Collaborative Award for Teaching Excellence

For more information about the awards, including eligibility and the application criteria, please visit the information pages on the Learning and Teaching website:

Nominations must be a maximum of 1000 words, addressing the relevant criteria and should be sent electronically to ltds@ncl.ac.uk no later than 12 noon on 3 November 2023.

Want to know more? Sign up for our Webinar

If you would like to find out more about NTFS and CATE, please book a place on the webinar taking place on 10 August 2023.

The role of Digital Exam Support Assistants (DESA)

A photo of hands typing on a laptop keyboard.

Digital Exam Support Assistants (DESAs) are PGR students who support invigilators in digital exam venues to help students troubleshoot any technical issues using the safe exam browser software. Safe Exam Browser is software which works alongside Inspera offering a secure ‘locked down’ digital exam. Inspera Assessment is the University’s Digital Exam system used for present-in-person, secure online assessments.

How do DESAs support exam invigilators in digital exams?

DESAs are on-hand to support students and invigilators to troubleshoot issues faced when accessing Inspera for Bring Your Own Device (BYOD) exams. Exam invigilators have reported that the presence of DESAs makes them feel more confident in digital exam venues. Feedback has stated that DESAs have been a ‘confidence booster’ and that invigilators ‘couldn’t do it without them’. Invigilators reported that the DESAs were responding to queries quickly which has also been stated by students who had DESA support.

How do students find the DESA support?

39 students submitted their feedback on their Semester 1 22/23 BYOD exam. When asked how satisfied they were with the technical support available in their exam, two thirds of students (67%) reported that they were satisfied or very satisfied.

Students reported that ‘those who requested support were dealt with quickly and there was little hassle.’

How did the DESAs find their experience?

We asked some of our DESAs how they found their experience in the role this year. Check out some of the quotes below:

I had a wonderful experience with the team. Enough training was given to staff. Would like to work with the team again. Thanks for giving me the opportunity.”


“Regarding my experience in the DESA role this academic year, it provided me with a valuable opportunity to contribute to the Digital Assessment Office and engage with fellow students. The role not only enhanced my understanding of digital assessment practices but also allowed me to develop essential skills in communication and collaboration. I am grateful for the experience and the chance to be a part of improving the assessment process at Newcastle University.”

What’s next?

We are pleased to report that the DESA role will be returning in the 2023/24 academic year. This support provision has been crucial in supporting our students with any troubleshooting during their BYOD digital exams. For more information you can email the Digital Assessment Team.

You can find out more about Inspera in our other blog posts on Inspera and on our Inspera Digital Exams webpage.

Congratulations to the 2023 winners of the Vice-Chancellor’s Education Excellence Awards

The Vice-Chancellor’s Education Excellence Awards aim to raise the status of education at Newcastle University by rewarding individuals and teams who have made a marked impact on the student educational experience. 

The 2023 winners of the Vice-Chancellor’s Education Excellence Awards have now been announced, with two winning submissions out of a very competitive field of nominations: 

Dr Carys Watts
School of Biomedical, Nutritional and Sport Sciences 

A photograph of Carys Watts

Dr Watts receives her award for her sustained, and much valued, record of achievement and dedication to student learning and support. She is commended for her excellent work on the Support to Study, Virtual Exchange and Study Abroad initiatives, and more generally for her collegiality and passion for teaching.

Carys commented “I am delighted to receive this award and to be recognised for progressing student mobility, co-creativity and enterprise activities. Working with some incredible colleagues and teaching a diverse student community keeps me motivated, reflective and innovative in my approach to education”.


Rosalind Beaumont
School X

A photograph of Rosalind Beaumont

Rosalind receives her award for her record of innovation and creativity in support of student learning and staff development, both within her School and Faculty and more widely across the University. She is praised for her teaching excellence, dedication to sustainability, and for her support and contributions to the University’s Professional Standards Framework scheme.

Rosalind remarked “It’s an honour to be recognised by my peers for my work with both students and staff in different educational contexts at Newcastle over the last 15+ years. I’m here through a lot of determination, luck, and the countless conversations with colleagues and students which have helped shape me into the educator and colleague I am today. Thank you to all of you who have been part of my development so far – there’s always more to do, so let’s get on with it!”


The panel, chaired by Ruth Valentine (Interim PVC Education), were extremely impressed with the scale of impact, breadth of activity, and the creative approaches to education and student support demonstrated by all awardees. 

For more information about the awards, and how to apply next year, please visit the Learning and Teaching @ Newcastle website

Creating Accessible Documents

Accessibility week – Day 2

In learning and teaching, it’s crucial to ensure that everyone can access and engage with the materials we share. In this post, we’ll guide you through the fundamentals of document design that apply to various platforms such as Microsoft Word, Adobe PDF, and even Canvas pages.

Document Design Fundamentals

There are some key points of accessible document design that are true across all platforms, be it Microsoft Word, Adobe PDF, and even Canvas pages.

1.      Text Headings

Use a hierarchy of headings such as:

  • Title
  • Heading 1
  • Heading 2
  • Heading 3 etc.

This enables ease of navigation for all users, as well as allowing screen readers to identify and describe the structure of a document.

2.      Font and text

Use a minimum of font size 12 and 1.5 line spacing for Microsoft Word documents. When using lists use bullet points for items that aren’t sequential or numbered lists for sequential items.

Use Sans Serif fonts (e.g. Arial, Calibri) as they are more accessible. These fonts are well defined and regular in shape and size and display better on computers and mobile devices. Most popular font styles, like Tahoma or Arial, are accessible; opt for the most popular fonts rather than decorative ones.

It’s also best to keep your use of bold and italic text to a minimum.

3.      Colour and Contrast

Do not use colour alone to convey meaning. If someone has a visual impairment, including colour blindness, the emphasis you’re trying to create by using colour will be lost. Additionally, when you use colours, please be mindful of the colour contrast. This means the colour contrast between background and foreground content should be great enough to ensure it is legible.

If you want to check if you contrast, you can visit WebAIM’s Color Contrast Checker website. (Links to an external site)

4.       Alternative Text (Alt text)

Always use alternative text (or ‘alt text’) to provide a meaningful description of an image. Alt text allows screen readers and text-to-speech tools to read aloud the content of an image to the user.  

Alt text should be clear and concise (1-2 sentences) and explain the relevant content of an image. Alt text is limited to 125 characters, so use that wisely and try to describe the key elements of the image.

If your graphic has text in it, this should be added to the alt text also.

If an image is there only for appearance, you can mark it as decorative. For example, In Microsoft Word, select the “Mark as decorative box” when the image is selected.

5.       Use Tables for Data – Never for Layout

Tables can be great for organising information. However, if used incorrectly, they can be difficult for people to navigate using assistive technologies.

If you add a table to your document, be sure to use it for data and not for layout or document design.

It’s important to ensure that your table has a header row that repeats itself when the table extends beyond a single page. When deciding on a structure for tables, remember they are read from left to right and top to bottom.

6.       Hyperlinks

Use hyperlinks to describe where the link will take the user. It is recommended that you create descriptive text about where the URL will take the user so it can be easily read by a screen reader. For example, the “Semester 1 – Assignment Brief” details can be found in the Assignments section of Canvas, where “Semester 1 – Assignment Brief” is the hyperlink. Avoid using ‘click here’, ‘read more’ or ‘for more info’. Also avoid underlining text for emphasis, but rather use the bold function.

For printed documents, it’s advised to use the full URL or you can use bit.ly or other link shortener if the hyperlink is very long

7.       Use an Accessibility Checker

Use built-in accessibility checkers to identify any accessibility issues in a document. Microsoft Office, Adobe Acrobat and Canvas all have built-in accessibility checkers. These tools can help identify any accessibility issues in your documents, ensuring they meet the necessary standards. They will guide you, step by step, on how to make your document more accessible.

Software Specific Guides

Microsoft Word

For specific guidance on how to make documents accessible in Microsoft Word visit the Good Practice Guide for Microsoft Word.

Portable Document Format (PDF)

For specific guidance on how to make documents accessible in Adobe PDF visit the Good Practice Guide for PDFs.

Conclusion

By implementing the strategies and recommendations outlined in this article, we can collectively make a significant impact on the accessibility of our documents, creating an inclusive environment for all students and educators.

Let’s get started!

Visit our blog tomorrow for more tips on digital accessibility.

Further Resources

For more information on accessibility please visit our webpages for Digital Accessibility and Universal Design.

Global Accessibility Awareness Day

Global Awareness Accessibility Awareness Day logo
Thursday 18 May 2023

What is Global Accessibility Awareness Day?

Global Accessibility Awareness Day (GAAD) is an international event intended to get everyone talking, thinking and learning about digital accessibility and inclusion. This year the event will be held on 18 May 2023, but in the run up to the big day, we’ll be posting tips and techniques to help you improve the accessibility of your own teaching materials.

Every user deserves a first-rate digital experience on the web. Someone with a disability must be able to experience web-based services, content and other digital products with the same successful outcome as those without disabilities. This awareness and commitment to inclusion is the goal of Global Accessibility Awareness Day, a global event that shines a light on digital access and inclusion for people with disabilities (from https://accessibility.day).

At Newcastle University, accessibility is about ensuring that things can be used by as many people as possible, working towards equality of opportunity. Our commitment to inclusion is underpinned by both the Equality Act and the more recent Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations.

This week

In a nutshell, it’s our collective responsibility to design out any barriers to engagement that may occur in our digital content, teaching materials, learning activities and assessments. Fortunately, it’s quite easy to do, and we have a range of resources, guides and tools to help.

To mark Global Accessibility Awareness Day, we will be posting a series of daily articles here on the LTDS blog covering a wide range of topics related to digital accessibility and inclusion:

Day 1 – An introduction to accessibility and inclusion
Day 2 – Creating accessible files (including PDFs, Word and PowerPoint)
Day 3 – Creating accessible pages in Canvas
Day 4 – Creating accessible videos in Panopto
Day 5 – Using Ally in Canvas

Can’t wait? Get a sneak peak of what’s coming this week on our new Digital Accessibility and Universal Design pages.

AI in Education: The Art of The Possible

26-30 June 2023

The art of the Possible AI in Education graphic

Artificial Intelligence is this year’s hot topic for our Art of the Possible week 26-30 June 2023. 

We will be offering a series of in-person, online and asynchronous opportunities to join the conversation, share ideas and reflect on the ways AI affects education.  

Save the time in your diaries to join in and hear from external speakers and colleagues, and to experiment with a range of AI tools.  

Schedule 

Monday 26 June 

  • Embracing the AI Landscape: Debbie Kemp from the University of Kent will open our week, sharing and reflecting on how she has incorporated AI in her teaching and assessment. 
    Online 10:00-10:45 
  • Introduction to AI: a one-hour overview from LTDS and FMS TEL colleagues.   
    In person 14:00-15:00 

Wednesday 28 June 

  • AI and Assessment: a one-hour session exploring the impact of AI on assessment.  
    In person 10:00-11:00 
  • Embracing AI @Newcastle: find out how colleagues at Newcastle University are embracing AI in their teaching and learning.  
    Online 14:00-15:00 

Thursday 29 June 

  • Hands on Explore AI Tools: Join us in the Herschel Learning lab to try out a range of AI tools. 
    In-person, bring your own device: 10:00-11:30 
  • Microsoft 365 and AI: Join the NUIT Digital Adoption team for an overview of what is currently possible, and what the future holds, for AI in Microsoft 365.  
    Online 14:00-15:00 

Friday 30 June 

Get involved 

We will be blogging over the week, gathering question, sharing comments and recordings on our Learning and Teaching Development Blog, so come back for updates.   

The Vice Chancellor’s Education Excellence Awards

The Vice-Chancellor’s Education Excellence Awards aim to raise the status of education at Newcastle University by rewarding individuals and teams who make a marked impact on the student educational experience.

The deadline for submission of applications is 12.00pm Wednesday 19 April 2023.

Categories and eligibility for award

The award is open to all members of staff at Newcastle, NUIS and NUMed, whose work enhances the student educational experience. In addition, applications are welcome from staff of associated employers with direct and substantive involvement in the delivery of the student experience at Newcastle (e.g. staff of INTO Newcastle University). Groups of colleagues who work closely together are invited to apply for the team award. 

Up to five awards will be made across the following two categories:

Category one: Individual award 

  • Individual members of staff (academic or professional) whose contribution to education at Newcastle is exceptional.

Category two: Team award

  • Teams of staff (either academic or professional services staff, or teams consisting of both) whose contribution to education at Newcastle is exceptional.

Documentation to support your application Documentation and guidance notes are available on the Learning and Teaching @ Newcastle website. Please contact ltds@ncl.ac.uk  if you have any questions.

New Inspera training offered

Inspera Assessment (the university system for centrally supported digital exams) is supported by the Learning and Teaching Development Service with a range of training options open to all staff. We now have a new training session aimed at Professional Service colleagues due to run on March 9 from 3-4pm. You can sign up via Elements.

This session will introduce the digital exam platform Inspera, and how to support an Inspera digital exam.

  • Introduction to Inspera
  • Creating an account
  • Reviewing crated questions and question sets
  • Basic functionality including randomisation and question choice options
  • Allow listing and adding resources
  • Checking the student view
  • Entering or amending question marks
  • Inspera Scan sheets

Who should attend?

This webinar is suitable for any professional services colleague supporting an Inspera digital exam.