The Research Reserve and Desktop Delivery Service (DDS)

The exterior of the Research Reserve facility in the Team Valley.

The eagle-eyed amongst you may have noticed a curious thing on Library Search. Where normally you would expect to see the name of one of the libraries next to an item’s shelfmark, occasionally you’ll see “Research Reserve”.

If you’ve ever wondered just what exactly the Research Reserve is, this is the blog for you, discover here exactly what the Research Reserve can offer you and your studies.

Before an item’s shelfmark is its location. This book is held off-site at the Research Reserve facility in the Team Valley.

The Research Reserve is the Library’s stores, located throughout campus and including a state-of-the-art storage facility in the Team Valley. These facilities allow the Library to keep less-used material for much longer than other academic libraries. These combined storage facilities provide over 29 kilometres of storage space, which is used to house old editions of journals and books which are consulted infrequently.

If you’d like to request items from the Research Reserve facilities, click the “Request Scan/Borrow” button once you’ve located the item on Library Search.

You can loan a variety of materials from the Research Reserve, including: books, theses and journal volumes. These can be requested from Library Search. Simply log in using your campus ID, find the item you are looking for and then click the blue “Request Scan/Borrow” button. You’ll get a choice of pickup locations (either the Walton or Philip Robinson libraries).

There are request forms to complete if you’d like to borrow a thesis or an entire volume of a journal.

Requests can be viewed by going to “My Account” in Library Search and clicking on “My Requests” from the drop down menu. If you’d like to cancel your request, simply click the blue cancel hyperlink (as seen below). You’ll receive an email confirming your cancellation shortly afterwards.

You can cancel requests for Research Reserve items by clicking the blue ‘Cancel’ hyperlink, as shown above.

There is a collection service that runs between the Research Reserve and the various libraries (weekdays only, not on bank holidays) and your request will be generally be fulfilled within 24 hours. Anything requested on a Friday or over the weekend will be delivered on the following Monday afternoon.

Once your item has arrived at your chosen library, you’ll receive an email letting you know it’s available to loan. The item will be kept on the reservations shelves for five days before being returned to the Team Valley, or passed on to the next person in the reservation queue. Items from the Research Reserve are issued in the same way as standard long loan items, either using the self-issue machines or at the service desk. Once you’ve finished with the item, simply return it as normal.

The Desktop Delivery Service (DDS)

The Desktop Delivery Service can also be reached at: http://dds.ncl.ac.uk

The Desktop Delivery Service (DDS) allows you request a scanned article from a journal held in one of the Library’s stores. Articles can be requested via Library Search (same as a book) or by filling out the relevant request form. Please try and include as much detail as possible on your request form. This helps Library staff locate your article and fulfil your request quicker.

You are only able to request one scanned article per journal issue. The scanned article will be delivered to your University email address, where it can be downloaded and printed off. Requests are generally fulfilled within 24 hours, although this may take longer over the weekends or on bank holidays. You have 30 days to download your article before it is ‘archived’ and no longer available.  

We do not scan items that are available electronically or can be borrowed.

If you have any other queries about the Desktop Delivery Service, read the FAQs.

Just some of the amazing treasures held at the Research Reserve facility in the Team Valley.

You can also visit the off-campus Research Reserve facility in the Team Valley. Daily access is available by appointment only with the Research Reserve team, weekdays between 10AM and 4PM. Access outside of these hours can be organised given sufficient notice. There is a large car park available at the facility and buses stop nearby.

Full contact information, directions and opening hours for the Team Valley facility are available via the Library website.

Resource on trial: SAGE Research Methods

SAGE Research Methods is the ultimate methods library, with more than 1,000 books, reference works, journal articles, and instructional videos by world leading academics from across the social sciences, including the largest collection of qualitative methods books available online from any scholarly publisher.
The resources cover the steps of coming up with a research question, doing a literature review, planning a project, collecting and analyzing data, and writing up a report, dissertation, or thesis, plus detailed information on hundreds of qualitative, quantitative, and mixed methods.

For student research
• Essential supplementary support for course learning and for students working on dissertations and research projects 
• More than 220,000 pages of content covering hundreds of methodological approaches help students at every step of their project
• Concise author videos answer basic questions like “How do I choose between different research methods?” and “What do you mean by the term ‘ethnography’?”
For faculty research
• Offers critical support in learning new techniques and methods
• Provides crucial resources to help faculty write up their methodology for publication in the best research journals
• Provides in-depth understanding of advanced methods and includes online access to the complete Quantitative Applications in the Social Sciences (QASS) series, also known as “The Little Green Books,” as well as the Qualitative Research Methods Series (QRMS), or “The Little Blue Books”
For teaching research methods
• Serves as the perfect complement to coursework and traditional textbooks in research methods courses for business, communication, criminology, education, health sciences, psychology, political science, social work, and sociology
• Provides sample assignments that help students easily connect to concepts
• Aids faculty who oversee research papers and theses requiring original research


The trial is available until 31st May 2020.

As always, your feedback will be very welcome: you can either email it, or leave a comment on this blogpost.

Access SAGE Research Methods via Library Search.

Resource on trial: SAGE Video Collection

SAGE Video is an easily accessible resource with more than 1,600 hours of streaming video collections in the social sciences, created for use across higher education to support pedagogical needs, for undergraduate teaching and learning through to higher level academic research.

SAGE Video combines originally commissioned and produced material with licensed videos to provide a complete disciplinary resource for students, faculty, and researchers.

It covers the following subject areas:

  • Business & Management
  • Counseling & Psychotherapy
  • Criminology & Criminal Justice
  • Education
  • Leadership
  • Media, Communication & Cultural Studies
  • Politics & International Relations
  • Psychology
  • Sociology

The resource includes:

  • Seminal documentaries on subjects aligned to core curriculum topics
  • Case studies on classic and newly published research 
  • Tutorials illustrating practical applications of methods and concepts
  • Interviews with leading experts on key topics
  • Practitioner demonstrations of theories and techniques
  • Observational footage of practitioners in real-life professional settings
  • Short definitions of key terms and concepts 

To access this resource, click on the link here.

The trial is available until 16th March 2020. As always, your feedback will be very welcome: you can either email it, or leave a comment on this blogpost.

If you are off-campus, please login to RAS first of all, and then access SAGE Video from a browser within RAS.

Are you preparing a dissertation or project, or will be doing so next academic year?

Make sure you visit our interactive dissertation and project guide. Based on the extensive experience of staff from the Library and Writing Development Centre, this guide includes an interactive search planner, which takes you through the different stages of developing your search strategy, and enables you to create and download your personalised search plan: you can even ask for feedback on it from the Library liaison team.

The search planner is complemented by a project proposal planner, developed by our colleagues in the Writing Development Centre, to help you develop or refine your research proposal.

The guide also points you to further advice on a wide range of relevant skills, to give you advanced knowhow in finding, managing and evaluating information. For example: where to find specialised information resources for your subject area, and methods to keep your literature search up to date over a long period.

It’s easy to navigate, with clear text and short videos throughout. Whether you are already underway with your dissertation, or just starting to think about it, we’re sure you will find it helpful!

Kick-off your information search

Preparing a dissertation or project?

Before you start, take a look at our interactive Search Planner, part of our Dissertations and research projects guide.

This toolkit takes you through all the stages of developing your search strategy. Step by step, the planner helps you take a closer look at your question, to identify important concepts, themes and keywords. You can keep adding, editing and refining this as you go, and even create and download your own personalised search plan and email it to yourself, your tutor or librarian for feedback

The guide contains further advice on a wide range of relevant skills, such as finding, managing and evaluating information. It also directs you to the key information resources for your subject area. So make sure you check it out.

Journals – Don’t get lost in the darkness

Journals

The Library subscribes to a huge number of journals to assist you with your research. The majority of these are available electronically although we still have some print titles. There are some journals that are only published online with no print and may not have volumes and parts but are identified by DOIs or references numbers.

You can find journal titles by using Library Search. However if you are searching a database, you can use the Find@Newcastle University option, to link straight to Library Search to see if the journal is in stock. In Library Search records for electronic journals say Online access and when you click on them give you options to View Online.

Records for print journal give you a location and shelfmark indicating where the journal can be found.

If you read an article online then you need to reference the article as a Electronic Journal Article not a webpage.

Using the Harvard at Newcastle style a reference from an Online only Journal would look similar to this:

Chan, J.-Y. L., Wang, K.-H., Fang, C.-L. and Chen, W.-Y. (2014) ‘Fibrous papule of the face, similar to tuberous sclerosis complex-associated angiofibroma, shows activation of the mammalian target of rapamycin pathway: evidence for a novel therapeutic strategy?’, PloS one, 9(2), p. e89467.

A reference for a Print Journal would look like this:

Paton, N. (2015) ‘Night work triggers health risks’, Occupational Health, 67(9), pp. 6-6.

We also have a tool called Browzine which can help you identify journals in your subject area.

Sustainability

We are rather proud of our new Sustainability Guide, created in collaboration with one of our quite brilliant SAgE PhD students, Georgios Pexas – actually he did all the hard work by providing all of the content!

This guide looks at Sustainability regarding the key resources available from the Library around the three main pillars of sustainability: Environment, Economy and Society. We particularly like Georgios’ opening paragraph for our guide explaining what sustainability is and its relation to these three pillars:

“As defined by the “Brundtland Commission” in 1987, sustainability is the ability to “meet the needs of the present without compromising the ability of future generations to meet their own needs”. In other words, it describes living within the limits of available natural, physical and social resources and in ways that allow our environment to thrive in perpetuity; a concept that can be summarised as: “enough, for all, forever”. Sustainability approaches the issue of resource depletion holistically, unifying Environmental, Economical and Social concerns.”

The Guide also points to researchers on campus that are focusing on sustainability. It has a useful RSS feed of ‘sustainability’ in the news and invaluable links regarding careers and development in sustainability: professional associations, funding opportunities, where to look for jobs, and some upcoming events.

You will find the Sustainability Guide in the SAgE section of the Subject Guides, as it focuses on natural sciences and engineering side of sustainability, however we would love to have a section on how we as individuals can be more sustainable. We are trying to keep this Guide concise, yet useful, yet we welcome any new ideas for this guide, so please contact lorna.smith@ncl.ac.uk if you think of anything worth adding.

Thinking about study space

During the exam period library study spaces are at a premium and it is important to think in advance about the kind of study space that you need.

Whether you require a silent, quiet, or collaborative study space, a group study room or booth, or an individual accessible study room, there are a variety of open access and bookable study spaces located across our four library buildings (Philip Robinson, Walton, Law, and Marjorie Robinson).

It is possible to check live study space availability online or by using the university app. This will allow you to head straight for the nearest available study space and therefore avoid wasting valuable time searching for a desk.

You can also book a group study room or booth online for a maximum of 120 minutes per day. This will allow you to get together with fellow students to plan and allocate some guaranteed study time prior to your next exam.

Study Well@NCL, which runs throughout the exam period, advocates a responsible approach to studying and encourages positive behaviours in study spaces. Remember, it is key to choose the right environment that meets your study needs, to stay hydrated, and to respect the students and study space around you.

Thinking about study space in advance can help to remove a lot of unwanted stress and thus free up valuable energy that will aid both your revision focus and exam preparation.

Exams: we are here to help

Woman throwing books up in the air

Exams are a tricky time. Often you will be juggling different exams themselves, on top of other deadlines. However, we want you to know that you aren’t alone at this crazy time of year. We are here to help you through.

But how exactly can we help? Sadly, we can’t take go into the exam with you, or magically freeze time to give you more hours in the day, but do make the most of the following:

  1. Library Help – the place to go when have a question via chat, email, text, twitter, Facebook. Or alternatively search our Frequently Asked Question (FAQ) database.
  2. Librarians – yes you heard right. Book a one-to-one appointment to get the best out of the University Library resources. Also remember our staff in every library are friendly and approachable. There is no such thing as a silly question, so ask away!
  3. Study Space – The University Library has a range of different study rooms and spaces to suit your needs.
  4. 24/7 – The Philip Robinson Library is open 24/7 during the exam period. We want you to sleep and get enough rest, but if you do need to study through the night, we are here.
  5. Subject guides – we have a range of subject guides put together by expert librarians which draw together all the main resources for your studies.
  6. Be well@NCL collection – we don’t just have books for study. This new collection includes tried and tested books that support your wellbeing.
  7. Additional support – don’t suffer and please don’t be shy. You can seek additional support from your NUSU, Student Wellbeing Service, Nightline and the University chaplaincy.

So remember……pace yourself, access the help you need and believe that you can do this!

Study Well @ NCL – What’s going on in the Walton Library

Photo by Avel Chuklanov on Unsplash

Returning to University in January means one thing: it’s time to start revising for your exams. Study Well @ NCL is a campaign run by the Library, NUSU (Newcastle University Students Union) and NUIT (Newcastle University IT Service) advocating a responsible approach to studying and encouraging positive behaviours in study spaces. We all know it can be stressful at this time of the year – but we’re here to make things easier. So, what exactly are we doing?

Extended Opening Hours

Here in the Walton Library from 6th – 24th January, 2020 we’ll be extending our opening hours opening from 8:30 until midnight, Monday to Friday and 10AM until midnight on weekends. You can check our extended opening times here on the Library website.

Noise Alert Service

We’ll be monitoring our Noise Alert phone very closely during this time. Wherever you are in the Walton, you can text us at 07891 484764 and we’ll investigate the source of the noise issue as soon as possible. You can also contact us on Library Help to report a noise complaint.

Housekeeping

During busy periods staff will be checking to see:

  • where seats are available (and clearing unattended desks after 30 minutes of inactivity).
  • that bins are emptied.
  • that bathrooms are clean.
  • that walkways are kept clear.

How you can help

Choose a study space suited to your preferred choice of study. There are silent, quiet and collaborative study spaces to choose from. Please be considerate of fellow Library users.

Do be mindful of the food and drink policy within your chosen study area. Remember, you can only eat hot and strong smelling food in the café area.

Let staff know if there’s something that’s been missed. It’s not always possible for us to know if there’s a shortage of towels in the bathroom or if a waste bin needs emptying. Please contact us if you notice something and we’ll do our best to fix it straightaway.

Looking after yourself

We encourage all Library users to take regular study breaks. Taking the time to get a drink of water or some fresh air can make all the difference to your study session. Why not stop by our display table (located near the main entrance) and pick up a Sudoku puzzle or desk yoga instructions? However, to be fair to all Library users, we’re asking that breaks away from your study space are no more than 30 minutes.

Colour your Campus

On lighter note, we’ll be providing pens, pencils and colouring sheets for you to relax and unwind with. Hand your completed sheet in to a member of Library staff with your name or Twitter handle on the back and we’ll display it in the Library and enter your masterpiece into a draw to win some fabulous Library prizes.

Off The Shelf

Sue Spencer returns to the Walton Library on Thursday 16th January (3-5PM) to dispense personalised poetry pick-me-up’s designed to soothe and inspire. Take a study break, chat with Sue and receive your own poetry prescription. You can find out more about Off The Shelf here.

We hope that Study Well @ NCL provides you with a peaceful and productive study environment and allows you to achieve maximum studying satisfaction. We welcome feedback on how we can change or improve Study Well @ NCL. You can ‘Tell Us What You Think’ online or get a form in the Walton Library.

Finally, if you’re feeling overwhelmed, please contact the University Student Wellbeing Team or NUSU Student Welfare. They’re there to help.

We wish you every success with your exams – study well!