NU Service maintenance / server move

The work to move NU Service to its own database server has been successfully completed. Many thanks to all those involved, both in the testing run-up to the move and also the move itself.

We are hoping to see a measure of performance improvement from this move, and this step is vital in positioning us to better deal with any future performance issues. We can now work to diagnose any database related issues in way that wasn’t possible before, such as altering settings on the server that we couldn’t do when the server was shared with other services.

We look forward to hearing any and all experiences of how NU Service is performing on its new server, please don’t hesitate to get in touch with the Service Process team.

 

NU Service Maintenance

NU Service will be undergoing maintenance this evening, Tuesday 8th March, between 17:00 and 22:00 (GMT).

The maintenance will cover the move of NU Service to its own database server as mentioned in a previous post.

Please ensure that you save your work and are logged out of the system by 17:00 (GMT) on Tuesday 8th March and do not log back in until you receive an email advising that it is safe to do so; we anticipate that the system will be available for normal use by Wednesday 9th March, 08:00 (GMT).