About Anne

Anne provides training in the use of web publishing and quality assurance software to our content editors . She’s also the team’s first point of contact for all support and training requests.

Use Siteimprove to Find Which Sites You’re Linking To

We’re asking our editors to make sure that all links in web content link to the correct destination page. This will reduce the number of broken links in our websites

You can check what links are on your website and where they are linking to with Siteimprove’s Inventory module. You can also use the section link in T4 to link to web pages within the content management system.

Section links in T4

In T4 using a section link reduces the number of broken links on your website. If the page being linked to moves within a site structure the link is maintained. If the page being linked to is deleted the link will be removed from content.

Over 50% of our websites are now in the content management system, so you can link to most central and school websites with a section link.

Find out which sites your website links to

Before you can update your website links you need to find out what links are in your web pages.

You can use Siteimprove’s Inventory module to see a list of all links used in your website. The inventory also helps you find the page where a particular link is used.

The inventory also shows you links that use a redirect and the correct destination for that link.

To help you work through your website and update your links you can also export a list of links as a spreadsheet.

How to use Siteimprove’s Inventory module

You’ll find a link to the Inventory in the left-hand panel of your Siteimprove report.

Click to expand the menu and select ‘Links’ to see the list of links used in your website content:

Siteimprove Menu panel and inventory tab

Siteimprove Inventory Tab

Then search for the link or part of the link you want to review, eg http://www.ncl.ac.uk/dental/:

Siteimprove - search for a link

Hovering the cursor over the ‘Pages’ column and clicking ‘+’ opens a sub-list showing the location of all pages where the link is used:

link-locations

In this example the link http://www.ncl.ac.uk/dental/about/facilities/ can be found in two pages. Using the inventory makes it easy to identify the sections in T4 which contain the link.

Having found the link in T4 you can re-link the content to the destination page using a ‘Section link’.

Find and replace redirected links

When a website moves into the content management system, its address may change. Pages can move within the site structure or be removed from the site.

To avoid creating broken links across our websites we may use a redirect. This takes you from the old page address to a new location within a site structure. But when a redirect expires the links in content will break.

Use the inventory to identify which links use a redirect and update the links so that they point to the correct destination page.

A link which redirects is marked in the Links overview list as 301 Moved Permanently. 

Clicking to the right of a link shows you where the link appears in content. Clicking to the left of the link displays the redirect destination page:

Redirect links destination address

In this example, the link in the content is http://www.ncl.ac.uk/dental/study/undergraduate/treatingpatients.htm but the new destination is http://www.ncl.ac.uk/dental/study/undergraduate/.

As the new destination page is located in T4 you can use this information to help you find the link in the content management system. You can then change it to a ‘Section link’.

Keeping on top of broken links

Broken links on your site cause frustration for the user, and can damage your reputation. It’s important therefore that you keep on top of fixing existing broken links, and pre-empt any future broken links that might occur when redirects expire.

Using Siteimprove to do this makes the task much easier. We’ll also help you out by sending lists of sites to our editors, after each batch is moved into T4.

Access to Siteimprove

Request access to Siteimprove (University Login required).

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Team update: 29 August – 9 September

After holidays over the summer – the team is gradually getting back up to speed.

Go Mobile programme

The whole team was busy getting the latest five sites ready to go live on 2 September. Batch 4 saw the following sites go live:

We’re also doing some follow up work –  using Siteimprove and Clarity Grader to see how sites have improved.

Lisa’s been writing handover notes for the editor of the History, Classics and Archaeology site. She’s also reviewd the GURU audit and tagged up the site in the pre-migration template.

Emily’s been on annual leave for a week, and after that has been working on the pre-migration tagging for Biomedical Sciences. She’s also finished up the Modern Languages audit and benchmarking.

Andrew proofed the School of History, Classics and Archaeology site. He’s doing final checks on the Centre for Urban and Regional Development Studies ahead of its launch today.

Andrew’s also working on pre-migration of the School of Education, Communication and Language Sciences. He’s reworking the Travelling to Newcastle page in About.

Emma C has completed an audit of ten clinical research facility sites.

Design and Technical developments

Emma C has been working with the tech team and planning developments needed to bring the University Events website into T4.

Campaigns and other developments

Lisa has been scheduling and updating seasonal messaging for the University’s homepage.

Training and support

Linda and Jane are preparing for a Planning and Writing session scheduled for next week.

Anne and Emma C have been tailoring our Go Mobile training in preparation for remote training of the web editors in Singapore.

We’ve received 30 support requests through the NU Service Helpdesk and have resolved 15 of them.

Plans for the next few weeks

The team are working on Batch 5 of the Go Mobile programme. There are seven sites under development which are due for completion on 7 October.

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Team update: 29 February – 11 March 2016

Today is moving day! See you on the other side.

Go Mobile programme

Ongoing induction planning and planning for the programme overall.

Work on the alumni site is progressing well. There’s some development work needed on the fund areas with impact and some technical work needed to manage donations and events.

The Careers website has been migrated into T4. Jane and Lisa are carrying out post-migration work on the site to get it ready to hand over to editors next week.

Campaigns and other developments

The University is looking for a new Vice-Chancellor, in succession to Professor Chris Brink who retires in December 2016. We’ve been working with Corporate Affairs and Human Resources to develop a micro-site to promote this opportunity.

We’ve provided a bit of support to set up some online events pages for the HaSS Faculty.

Training and support

Over the next couple of weeks we’re delivering more Go Mobile Training sessions plus additional induction sessions for new team members.

Plans for the next few weeks

We’ll be settling into our new home in the Daysh Building – you can find us in room G11 previously used by Combined Honours. Why not pop in and say hello if you’re passing?

We’re still part of Corporate Affairs Directorate and can be contacted in the usual ways: email webmaster@ncl.ac.uk, via the IT ServiceDesk or by phone. Post should still be sent to King’s Gate Level 5.

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Team update: 26 November – 9 December

Go Mobile programme

The Physics website went live on 2 December.

We’re working with the Alumni team to plan their new sitemap and content. The aim is to start the site development in the New Year.

The Accommodation Office are getting ahead by rewriting their content using Hemingway, reworking their sitemap and reviewing Google analytics.

Design and Technical developments

The Tech Team are supporting redevelopment of the enquiry and prospectus request forms. Providing information about mobile usability.

Catherine is looking at possible new layouts for our staff profile pages.

Peter has produced the proofing PDFs for the Student Profiles on the Undergraduate website.

Andy’s been working on a photo collection process that will help to identify quality photos for the Go Mobile transformation cycle. This process will also highlight where there are gaps in the photo assets. Andy’s also worked with Undergraduate Marketing on the updated Central Virtual Tour website.

Training and support

The feedback is in from our latest round of Go Mobile training and it’s overwhelmingly positive. We use the comments from this to continually adapt and improve the sessions, so thank you to everyone who completed the survey.

Linda and Lisa delivered training on planning and writing web content on Thursday 26 November. Anne delivered T4 CMS training on Monday 7 December, and is preparing to deliver a session for colleagues from our Newcastle London campus next week.

Catherine has been pulling together documentation covering all stages of website migration and setup into our Admin Handbook.

We’ve received 32 support requests through the NU Service Helpdesk and have resolved 12 of them.

Nielsen Norman Group UX certification

Lisa has successfully passed her exams for the Content Strategy (days 1 and 2) course run by the Nielsen Norman Group. Well done Lisa!

Campaigns and web developments

Lisa wrote this month’s newsletter for the blog.

Plans for the next few weeks

We’ve got two Web Media Management training sessions coming up before Christmas. Both are fully booked.

The Undergraduate site is on track to go live just before Christmas. We’ve a lot of final checks over these next two weeks.

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Using Siteimprove to Find Content and Assets on your Website

You may already be using Siteimprove Quality Assurance reports to help fix broken links and misspelling on your website, or find content inconsistencies. If so, then I hope you’ve found it a useful tool to help keep content up to date.

The Inventory module is another function of Siteimprove that we think you’ll find useful when reviewing website content and assets.

You might want to locate a document or telephone number on your website or need help with decluttering your website to prepare for Go Mobile. The inventory module can help with this.

How to use the Inventory module

Siteimprove’s Inventory module provides an overview of all content on your site including:

  • pages
  • links and link text
  • documents
  • media files
  • scripts
  • personal information eg email addresses and telephone numbers

You’ll find a link to the Inventory in the left-hand panel of your Siteimprove report. The summary page lists the number of assets on your site:

Screenshot of Siteimprove inventory

To get at the details you can click into the categories on the left.

In this example, clicking the documents’ section gives an overview of:

  • documents types (PDF, Excel, Powerpoint)
  • Internal (documents within your website)
  • External (links to documents on other websites)

Screenshot of Siteimprove Documents overview

From this table you can click through and view all documents (useful if you’re decluttering your site) or focus on a particular document type:

Siteimprove Inventory module - PDF list

Here you can see a list of all PDF files linked to from the website broken down by:

  • url of each document
  • file size
  • link status – eg broken
  • pages that link to the document
  • last time modified

You can filter the list to view just external or internal PDFs by clicking on the ‘all categories’ field. You can also sort documents within each column.

For example, you can sort the ‘last time modified’ column to find out when a document was last uploaded to your site. This is useful to help you decide if an asset should be updated or removed.

You can also see where a document is linked from on your site and from here click through to view the document link in the page. If a document is not linked up this usually means it can be deleted as it’s not in use.

As you can see from the example below, the Marine handbook is linked to from three pages on the website:

Siteimprove Inventory module - PDF referer links

Using the Inventory module to review content

Documents

As shown by the examples above, you can use the inventory tool to locate and check documents on your site.

Keep emails and phone numbers up-to-date

Out-of-date contact information will affect the credibility of your content. Use the inventory module to review email addresses and telephone numbers and check the format against our editorial style (University Login required).

image files

You can also use the inventory tool to check where an image is on your site, and when it was last updated. Updating the images on your site helps with search engine optimisation (SEO), giving the search fresh content to crawl.

Regularly review and update content

It’s important to regularly review and update your content as inaccurate content can damage the credibility of your site.

Next time you review your website content, try out the Inventory module in Siteimprove.

View the Siteimprove Inventory video tutorial to get started.

Access to Siteimprove

Request access to Siteimprove (University Login required) to get started on your website content clean up.

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